Customer Service Real Estate

Marktez Harrell

*** ***** ***** ***** **, Atlanta, GA 30339 404-***-**** *******.*******@*****.*** Objective

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of an organization. Obtain a position in real estate that will provide me the ability to apply, improve, and expand my knowledge, and work experience.

Education

INDUSTRIAL ENGINEERING AUGUST 2007-DECEMBER 2009 AUBURN UNIVERSITY 20 Credits Completed in Industrial Engineering.

Skills & Abilities

Certified to operate forklifts and hand trucks.

Licensed real estate agent in Georgia.

Excellent communication skills. Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Displays original thinking and creativity.

Highly self-motivated work ethic. Strives to continuously build knowledge and skills; Shares expertise with others. Treat people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Business Acumen. Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Excellent Problem Solving skills. The ability to identify and resolve problems in a timely manner, Gather and analyze information skillfully; Develop alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Experience

PARTS OPERATIONS ONCOLOGY SERVICES INTERNATIONAL NOVEMBER 2015- PRESENT

Customer Service: Parts Identification, Quote and take orders, Resolve customer issues, Maintain parts information, source parts and/or services

Order Fulfillment: Pick customer orders, pack and ship, prepare customer invoices.

Shipping and Receiving: receive and put away stock, package and label parts.

Dispatch service call to field technicians.

REALTOR COLDWELL BANKER RESIDENTAL BROKERAGE APRIL 2013-PRESENT

Assist buyers and sellers in the home buying or selling process.

Understanding current market conditions to meet my client’s needs.

Ensure my clients rights are protected.

Developed marketing strategies to generate leads from cold calling, door knocking, mailings, word of mouth, internet and social media, and referrals.

Successfully market client’s properties for potential buyers and renters. CUSTOMER SERVICE/ SHIPPING & RECEIVING BERENDSEN FLUID POWER JANUARY 2012-2013

Responsible for accurate and efficient shipping of all orders.

Moved products to assigned location in the warehouse.

Retrieve customer orders and packaged for shipment.

Prepared shipping documents and mailing labels.

Verified that orders were filled correctly.

ASSISTANT MANAGER MM&T TRANSPORTATION JANUARY 2010-DECEMBER 2014

Provide non-emergency transportation throughout north Georgia.

Communicate with vendor and driver to schedule trips.

Ensure all documents are accurate and given to proper vendor for pay roll.

Generate awareness of the business through social media, word of mouth, and quality service. 2

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