Customer Service Management

COVER LETTER

Dear Sir/Madam,

I wish to apply for these positions, with a solid experience in office working life, coupled with Diploma in Kindergarten Management at University Utara Malaysia, Kedah. I know I can make a positive contribution to your Career section.

I am a fast leaner and willing to learn and accept any new job offer to me. This because my current jobs function is focusing in fast learning environment. I have the ability to work under pressure and possess the characteristic of working in a team. It is a right time for me to move on to further enhances in my career. I'm ready to accept a position with greater challenge and responsibility.

For your convenience, I have attached my resume for your review. Realizing the limitations of the written page, I would welcome the opportunity to participate in a personal interview to answer any of your questions and better present my qualifications.

I look forward for a reply soon. I would be able to attend an interview at any time convenient to you.

Thanking you in advance.

Yours faithfully,

Malinni A/P Rajendran

PERSONAL PARTICULARS

MALINNI A/P RAJENDRAN

Add No, 69, Jalan Cendana, Taman Bukit Belimbing

Seri Kembangan, Selangor Darul Ehsan

Mobile +601*-******* / +658*******

Email ********@*****.***

Race Indian

Religion Hindu

Marital Status Single

Expected Salary SGD 3,000.00 (Negotiable)

OFFICE SKILLS

Written English & Malay

Spoken English, Malay, Tamil & Mandarin

CAREER OBJECTIVES

Seeking a position that will utilize my customer service, administrative qualification and communication skills.

Computing Excellent knowledge in MS Word, MS Excel, MS Power Point, and able to learn any new computing packages and software with minimum supervision and guidance.

PERSONAL ATTRIBUTES

● Process good verbal communication skills

● Fast learner and keen to lean new knowledge

● Able to work independently and with minimum supervision

● Teamwork person

● Self-started, resourceful, innovative and proactive

● Self organized person

● Tendency to improve and learn fast in new environment

OTHER TRAITS:

Good interpersonal and communication skills and capable in handling clients and debtors inquiries. Able to interactive at all levels

EDUCATION BACKGROUND

Certificate - University Malaya

Pengajaran dan yang Efektif untuk Guru-guru dan Kanak-kanak

(Kuala Lumpur)

Certificate - Essential English for Teacher

University Malaya

Diploma - Kindergarten Management

University Utara Malaysia

SECONDARY LEVEL

SPM - Sekolah Menengah Bukit Baru,Melaka.

EMPLOYMENT HISTORY

1.Kindergarten Teacher

Q-dess (Malacca)

Job Scope

●Observe and evaluate children's performance, behavior, social development, and physical health

●Establish and enforce rules for behavior, and policies and procedures to maintain order among students.

●Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

●Prepare materials, classrooms, and other indoor and outdoor spaces to facilitate creative play, learning and motor-skill activities, and safety.

●Attend staff meetings, and serve on committees as required.

●Use computers, audiovisual aids, and other equipment and materials to supplement presentations.

●Administer standardized ability and achievement tests, and interpret results to determine children's developmental levels and needs.

Account Assistant for Property & Project Management - Residential

Knight Frank Malaysia Sdn Bhd (Jan 2012 – Present)

Job Scope

Processes payments and documents such as invoices, payment vouchers, employee

reimbursements, and management fee.

Calculates rates paid for purchases and all price extensions.

Verifies items billed against items ordered and received and reconciles differences

through follow-up with the vendor and/or other employees.

Enters, updates, and/or retrieves accounting data from automated systems.

Posts financial data to appropriate accounts in an automated accounting system,

according to instructions.

Disburses funds using manual/local warrants or petty cash and makes change

according to specific instructions.

Endorses warrants or money orders, prepares account deposit ticket, and deposits

money as directed.

Files and/or removes records and reports.

REFERENCES

Name : Mr. Vincent Tiong

Contact No. : +601*-***-****

Position : Executive Director - Residential

Company : Knight Frank Malaysia Sdn Bhd

Name : Mr. Gerrard Dass

Contact No. : +601*-***-****

Position : Associate Director – Residential

Company : Knight Frank Malaysia Sdn Bhd

Name : Ms. Debbie Fernandez

Contact No. : +6012 - 602 6043

Position : HR Manager

Company : Knight Frank Malaysia Sdn Bhd

Contact this candidate