Assistant Restaurant Manager
Resume:
To secure a career in a prestigious restaurant where I can maximize my expertise in providing a superb quality food and beverage and exceptional customer service to guarantee profitability of the business and to enable me to expand my knowledge effectively in managing the overall operations of the restaurant.
1995 – 1999 Bachelor of Science in Hotel and Restaurant Management
University of Santo Tomas
España, Manila, Philippines
Solid years of professional experience in restaurant management and proven success in organizing tasks, building customer-centric team and multiplying the business profits through the following core competencies:
Skilled in menu planning, weekly roster, cost control procedures, purchasing and inventory management.
Increase the business’ profitability through marketing, building brand image, managing the gross profit and labor costs.
Supervisory skills in leading, motivating and developing collaborative teamwork among the staff.
Exemplary customer service skills and handling complaints.
Ability to work under pressure and in a high-volume, fast-paced environment.
Communication skills at confident level and good work ethics.
A
ASSISTANT RESTAURANT MANAGER April 21, 2014 – present
Nando’s Chickenland Singapore, Pte, Ltd
Orchard Road, Singapore
Responsibilities:
Maximizes business profitability through inventory management, maintaining labor costs, controlling portion sizes, encouraging upselling.
Maintains food safety and secure by implementing sanitation and hygiene practices (HACCP), complies to Occupational Health and Safety Standards (OHS) and tracking regulatory changes to prevent violations.
Performs administrative duties such planning the roster, purchasing, action plans for audits and other documentation as needed.
Training and motivating staff to achieve target goals in the service and food quality standards.
F&B EXECUTIVE Oct. 21, 2011 – Oct. 21, 2013
Nandos Chickenland Singapore Pte. Ltd
Tanglin Road, Singapore
Responsibilities:
Greeted and ushered restaurant guests politely to their tables, explaining current promotions.
Projected food items usage for the day, cooked several different orders simultaneously according to the company’s standard recipes, hygiene and safety procedures.
Prepared drinks and desserts at the bar station with the correct condiments/garnishing.
Received and processed payment transactions accurately and balanced the daily accounts at the end of the day.
RESTAURANT SUPERVISOR November 1999 – April 2003
TCS Foodservices, Incorporated
Laguna, Philippines
Responsibilities:
Responsible in making one month cycle menu for the industrial catering, with their respective menu food cost, portion sizes and selling prices.
Sourced and selected reputable food purveyors who can give the best product package in terms of quality, price, quantity, on-time delivery, etc.
Finalized catering contract services and pricing agreements with the company according to the client’s requirements and interests.
Recruitment, selection and training of new staff and supervising the staff to ensure customer satisfaction.
Basic Chemical Application and Pest Awareness August 25, 2015
Sealed Air Diversy Care/ ISS Pest Management
NEX Serangoon Road, Singapore
Fundamentals of Bakery Production November 26 – 29, 2013
The Maya Kitchen Culinary Arts Center
Makati City, Philippines
Basic Culinary November 19– 22, 2013
The Maya Kitchen Culinary Arts Center
Makati City, Philippines
Community Emergency Preparedness Programme September 18, 2013
Fire & Safety Procedures
Singapore Civil Defense Force
Nando’s Chickenland Singapore, Tanglin, Singapore
Occupational First Aid & CPR + AED Course April 16 – 19, 2012
Singapore First Aid Training Centre Pte., Ltd
Jurong West, Singapore
F & B Safety & Hygiene Policies Procedures April 16 – 19, 2012
Eduquest International Pte. Ltd.
Peace Centre, Singapore
Hotel, Restaurant & Passenger Ship Operations August 8 – 12, 1998
Midland Plaza Manpower Training Center
Ermita, Manila, Philippines
Fruit and Vegetable Carving Course January 27, 1997
Technology and Livelihood Resource Center
Makati City, Philippines
Mrs. Juliet Avenido (Nutritionist and Dietician)
Celestino Gallares Memorial Hospital
Tagbilaran City, Bohol, Philippines
Contact No.: +63-915******* / +63-933*******
Ms. Lady Mae Rada (Restaurant Manager)
Nando’s Chickenland Singapore Pte. Ltd.
Orchard Road, Singapore
Contact No.: (+65) 9853 0187 / (+65) 6337 2555
Mr. Eswaran Valla (Business Manager)
Nando’s Chickenland Singapore Pte. Ltd.
Somerset, Singapore
Contact No.: (+65) 9424 9343/ (+65) 9646 4847
Contact this candidate