Customer Service Representative
Resume:
**** ***** **** **, *******,TX *****
Cell:281-***-****
******************@*****.***
To whom it may Concern,
Are you looking to hire a motivated problem solver with superior customer relation skills to your customer service team? I am confident that my proven customer service skills, upbeat attitude, fast-paced thinking, along with profound cashier/money handling, and the ability to meet tight deadlines will make me a valued asset to your company.
I have gained over 2 years of experience building productive and positive relationships with customers in my employment experiences of being a cashier, housekeeper, and a few other things. I thrive in team settings as well as work with minimum or no supervision with qualified results and not to mention great problem solving tactics, and always remaining professional. The qualities I will bring to your team includes:
Outstanding Customer Service: I have a proven record in solving escalated customer issues making the customers happy with the services and/or products available.
Professional Attitude: I have a knack for positive, influential, and upbeat personality regardless of the situation presented.
Passion and Motivation: I have a true passion for customer service and take pride in helping getting customers what they need.
Please see the attached resume that contains more detailed information in regards to my employment background. I am confident that based on my customer-focused background and outgoing personality that allowing an opportunity I will become a great contribution to your company. Thank you for your time and I look forward from hearing from you.
Sincerely,
Antoinette Green
9898 forum park dr, Houston,TX 77036 C:281-***-**** E:******************@*****.***
Professional Summary
My customer service is driven to exceed goals and build long term relationships with customers. I deliver positive experiences through high-quality customer care. I am a qualified customer service representative with 2 years in fast-paced customer service. I am Personable and professional under pressure, and self-motivated team player with strong attention to detail. I maintain a high level of professionalism while providing consistent and quality service.
Skills
Quick learner
MS Windows-
Creative problem solver
Flexible
Highly organized
Cash/credit card processing
Well organized
Computer proficient
Power point knowledge
Microsoft word knowledge
Work History
Cashier/stocker 08/2014-09/2015
Ross- Houston, TX
Operated a cash register for cash, check and credit card transactions with 98% accuracy
Stocked and replenished merchandise according to store merchandising layouts
Cleaned and organized the store, including the checkout desk and displays
Identified potential shoplifters and alerted management
Welcomed customers into the store and helped them locate items
Used time efficiently when not serving customers, including, folding clothes, cleaning out fitting rooms
Verified that all customers received receipts for their purchases.
Actively pursued personal learning and development opportunities
Cashier 08/2013-05/2015
Whataburger- 7530 farm to market 1960
Greeted customers entering the store to ascertain what customer wanted or needed
Described product to customers accurately explained details and care of merchandise.
Built long-term customer relationships and advised the customers on purchase and promotions.
Handled cash/debit cards when the customers came to the window
Assisted customers with food selection, inquires and order customization requests.
Clerk/janitor 06/2009-05/2015
Mikes Maintenance and more
Filing important papers by dates, and wording
Thoroughly dust desk and tables
Scrubbed and clean the restrooms
Cleaned windows, glass partitions, and mirrors using soapy water, surface cleaner sponges
Helping cut grass
washed dirty dishes by hand
Education
High School Diploma: 2012
Girls and Boys Prep Academy-8415 W.Bellfort Houston, TX
Information Technology 2015
National American University
Contact this candidate