Reed Allan Robinson
**** ******** ***** *****, ****** City Texas 77573
Cell: 713-***-**** - **************@*****.***
Qualifications / Skills
A.S.E. Certified multilevel service professional. Service advisor, manager, and diagnostic and repair technician with the ability to solve complex issues and produce high level customer service. Superior communication skills. Highly proficient with PC s and Windows based operating systems.
Experience
A.S.E. Certified Master L-1 Automotive Technician April 2009-October 2013
Eric's Car Care - Houston, Texas
Responsible for the diagnosis and repair of domestic, Japanese, and some European Vehicles. Drivability, emissions
repair, and electrical specialist. Directly assisted service department on a daily basis to solve customer repair issues
And ordering needed repair parts. Interacted daily with customers to explain service procedures, assure
accurate diagnosis, and provide superior customer satisfaction.
Contract Facilities Maintenance Specialist May 2007-September 2008
Chipotle Mexican Grille - Houston, Texas
In an unsupervised facilities maintenance support role, performed restaurant equipment and building repairs on eighteen
Houston area Chipotle restaurants. Responsible for, scheduling, parts requisition, management and distribution.
Scheduled all restaurant visits on a monthly basis. Provided daily maintenance and repair cost reports to the corporate
office via internet communication. Maintained company provided vehicle and tools. Provided technical support
to restaurant managers. Set up and conducted minor maintenance and repair training classes to maximum store profits.
Automotive Service Technician February 2002-May 2007
Tyra's Automotive - Houston, Texas
A.S.E. Certified automotive repair technician. Specialized in drivability and electrical diagnosis and repair. Emissions
specialist.
Additional Work Experience
Automotive Service Management
Golden Eagle Service Center, Silverthorne, Colorado, Nadin Investments-Texaco Service Center, Houston, Texas.
G.M. Product Engineering, Pasadena, Texas, Clear Lake Tire and Auto, Webster Texas.
Automotive Service Advisor,
Laporte Automotive, Laporte Texas, Joe Camp Ford, Laporte Texas, Barbie Ford, Denver Colorado
Education
Medical Lab Certificate, U.S. Army / Graphic Arts Vocational Certification
Academy of Health Sciences San Antonio Texas - Upper Valley JVS Piqua Ohio, Texas, USA
Certifications
A.S.E. Certified Master, L-1 Automotive Technician
A.S.E. Certified Service Consultant
A.S.E. Certified Parts Specialist
Military Experience
Medical Lab Technician
U.S. Army SPC-4