Sales & Customer Relation Manager

Abdul Mueed Chippa

Date of birth : **th January *991

Address

D-12, Al-Ahram Sq., North Nazimabad, Block/G, Karachi, Pakistan.

Contact

Cell : +92-334-*******

E-mail : ************@*******.***

Objective

Desire to join a fast paced growing firm that offers a constructive workplace to enrich my knowledge and enhance my resourceful business development experience.

Professional Summary

As a Business Development Executive at TradeKey Pvt. Ltd., I have explored, analyzed and consulted hundreds of different businesses and planned & managed different sales, marketing and business development programs for them.

At DGS Pvt. Ltd., I worked as an Acting Team Lead responsible for managing employees in the absence of supervisor. Also, training employees was part of my responsibilities.

Education

YEAR

DEGREE

INSTITUTE

DIVISION / CGPA

2014-16

Master’s in Business Administration

( Marketing )

Iqra University

3.01 CGPA

2010-13

Bachelors in Business Administration

Iqra University

2.83 CGPA

Work Experience

Territory Sales Officer

Dalda Foods Private Limited

Karachi, Pakistan

November 2015 to Present

Lead the distributor team in deploying company strategies to address local business needs.

Motivate the team to achieve short term company objectives and long term organizational goals.

Propose Journey Plan development and implementation.

Screening of Order Bookers / DSR’S.

Achieving the monthly Volume targets locked at the start of the year.

Productivity of daily planned shops to be visited.

Prime rack location identification and maintenance of rack integrity.

FIFO and FEFO has to be maintained both at the warehouse and in market.

Deliver volume and revenue target for the assigned territory.

Capability development of distributors and distributor workforce

Effective utilization of promotional budget by distributor and DSR.

Weekly reporting on all KPI’S mentioned above to the ASM.

Implementation of Sales software at distributor end has to be ensured.

Senior Business Development Executive

TradeKey Private Limited

Karachi, Pakistan

February 2014 to October 2015

Responsible for Europe especially North, Central and East.

Communicating with prospects in the assigned European territories and focused areas. Keeping good activity history and to-do task list in CRM. Nurturing good relationship with prospects.

Maintaining and increasing personal knowledge of priority sectors; market trends and routes to market for improved effectiveness within a sales support function.

Interacting with different teams, departments and managers to learn about the best practices for tele-prospecting and campaign execution.

Exploring TradeKey customer-base and designing sales and marketing strategies resulting in healthy business opportunities.

Improving the productivity by tracking actual work done vs. targets, documenting issues hampering productivity and following the specified process defined by the supervisors and the company.

Continuously learning about different aspects involved in business development in different regions, making efforts to improve customer, industry and business knowledge by self-learning and participating in different seminars, work-shops etc.

Maintaining a healthy and co-operative environment in the team by disseminating learning across the team and providing correct and current status information.

Senior Sales Executive

TRG – IBEX Group

Karachi, Pakistan

April 2012 to January 2014

Providing assistance to supervisors on lead acquisition.

Achieving assigned sales targets.

Ensuring cross-selling.

Managing the floor in absence of supervisor.

Identify training and development needs.

Giving on job training.

Organizing staff training sessions, workshops and activities.

Certificate Courses / Seminars / Projects / Reports

Research report on the “Effect of managerial characteristics and organizational culture on manager’s tradeoff between organization sincerity and work performance for employee promotions”. (Final Thesis).

Launched a new product “Calwatch” in Principles of Marketing.

Launched a new online mobile selling portal namely “www.netshopping.pk” in Entrepreneurship.

Term report on the Supply Chain of Brookes Pharma.

Re-launch of RC Cola as RCBuzz (an energy drink) in Marketing Management.

Term report on the Financial Analysis of Habib group of companies.

Skills

Territory Management

Sales Promotion

Sales Conversion

Product Penetration

Managing Teams

Market Share Analysis

Cold Calling

Client Follow-up

Strengthening Client Relationships

Customer Service Management

Team Motivation

Sales Process Development

Sales Automation

Product Forecasting

Qualifying Prospects

Identifying Sales Opportunities

Closing

Barter

Key Account Management

Customer Analysis

Target Setting

Sales Growth Analysis

Sales Assessments

Product Diversification

Partner Development

Cross Selling

Client Acquisition

Alliance Formation

Establishing Strategic Partnerships

Writing Proposals

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