Project Manager Management
Resume:
Samah Ibrahim Khalifa
Sowinskiego **,
Katowice, Poland
E-mail: *****.*******@*****.***/
*************@*******.***
Mobile: +48-727******/
Land Line: +20-100*******
OBJECTIVE
A qualified Computer Engineer and a senior IT Project Manager with Management (MBA) qualification and having 15+ years of rich and diverse experience, including over 4 years of International (Poland, Belgium, Luxembourg and GCC region) tenure and seek to provide senior level Leadership for Project Management function as
Manager – PMO / Program Manager / Sr. Project Manager
PROFILE
Seasoned Project Professional with accomplished track record of diverse responsibilities of IT Operation, Client Management and Project Delivery Management for Enterprise Solutions development/customization & implementation of SharePoint, Documentum ECM, Mobile Apps, Java, Oracle and Microsoft DOTNET Technologies with specialization in Enterprise Content Management (ECM) and Business Processes Management (BPM)
IT Operation Management – Defination of Strategies, Policies & Process for seamless growth of business; Design/Enhancement of Procedures for better efficiency; Control of Input/Process/Quality/Deliverables; Planned & Preventive Service Support of Infrastructure/System/Application; Implementation of Business Objectives
Project Delivery Management - Initiation, Requirement Analysis & Finalization, Project Scoping, Planning (Estimation, Scheduling & Milestones), Quality & KPI Monitoring, Risk management, Communication between project stakeholders, Execution Control & Delivery complying with Timeline, cost and quality
Software Development Life Cycle - Analysis & Study of Business Requirements, Technical & Functional Specifications, Data/Interface/Process Design, Module/Interface Development, Testing, Integration and Implementation (Agile and Scrum methodology).
Team Management - Planning, tasking, delegation, monitoring, feedback, skill upgrade, motivation and mentoring.
Team Player - Fast Learning Curve, analytical, problem solving, innovation, communication and interpersonal skills.
CAREER
IBM Global Services Delivery Centre, Poland
Advisory Project Manager (Nov 2015 onwards)
Accountability:
Currently reporting to the Program Manager and leading a team of 16 resources in multiple projects for delivering IT solutions to IBM customers in Belgium and Luxembourg.
Vendor management including vendor’s performance review and resolving or escalating vendor-related issues to minimize the risk of the vendor involvement)
Accountable to lead the team for providing day to day direction to the project team as well as regular project status to the client and account team.
Managing scope, cost, schedule and contractual deliverables of the assigned projects including initiating, planning, executing, tracking and closing.
Responsible to develop and execute upon a project plan to meet client requirements while meeting their business objectives.
Involved in over sight of all project resources, including subcontractors to optimize performance and quality of the project deliverables.
Providing with active resolution of project risks/issues while maintaining effective communication with all project stakeholders.
Performing daily team administration routines as well as team development and people management activities to improve team productivities.
International Turnkeys System (ITS GBS), Egypt & Gulf
(Sep 2006 to Oct 2015)
Career Progression:
Sr. Project Manager (2011 to Oct 2015)
Project Manager (Oct 2008 to 2011)
Project Lead (Sep 2006 to Sep 2008)
Accountability (Oct 2008 to Oct 2015):
Acted as a PMO Manager for project development and reported to the COO (Jan 2015 – Oct 2015) and led a team 21 resources for complete project lifecycle management from pre-sales to post-sales support along with solution development management.
Managed pre-sales activities including presentations, interactions, study of requirements, solution design, estimation (time, cost and resource requirement) and creating top-level schedule of proposed solution.
Responsible for project Initiation & Planning documentation including charter/metrics, project kickoff, requirement finalization & scoping and detailed project plan.
Involved in ensuring inclusion of deliverables & WBS, estimated duration, high level schedule, risks, issues, acceptance criteria, project organization, quality and communication plan in the planning document.
Spearheaded Project Execution, Monitor & Control involving compliance with agreed cost, risks, issues, changes & delays and regularly reported the project status reports.
Engaged also in optimization of onsite and offshore resources allocation to drive synergy, productivity and resource management of global operation.
Participated in multiple responsibilities like Change Management, conformance to ISO 9001, manage relation with project vendors/subcontractors and ensured customer acceptance and signoffs.
Supported implementation Customer final acceptance, while identified & documented Lessons learned, calculated Project metrics & final variances and ensured project profitability.
Provided over sight to product development based on Agile process and assisted product owner to create product concepts, prioritize the product backlog and discuss requirements/stories with the development team.
Coordinated gathering of required data, finalization of Agile metrics & release of plans and iterations.
Performed daily team administration routines as well as team development and people management activities to improve team productivities.
Accountability (Sep 2006 to Sep 2008):
Reported to the IT Manager and led a team of 8 resources in IT projects primarily with the responsibilities of requirement elicitation and scoping definition.
Managed to study & analyze internal/external client business processes & workflows to finalize the business requirement and define the Work Breakdown Structure.
Responsible for management of client expectations and ensured that the company is able to deliver the required levels of service and customer satisfaction.
Involved in defining & documentation of technical, interfacing, operational & control requirements and existing constraints from business aspects.
Provided assistance/guidance on development of implementation plans, while participated in system testing, customer training and knowledge transfer.
Supported the client by advising them on how to satisfy requirements & application gaps and to formulate the requirement specifications for the project under execution.
Coordinated to provide information and knowledge about the system under implementation in addition to post implementation support.
Performed daily team administration routines as well as team development and people management activities to improve team productivities.
GulfNet Solutions (GNSE Group), Egypt
Development Team Leader (Jan 2004 to Aug 2006)
Accountability:
Reported to the Project Manager and led a team of 10 resources in multiple projects for Dot Net web development and enterprise content management solution.
Managed development & implementation of solutions and workflows based on Microsoft SharePoint Technology, Performance Point and ASP.Net C#.
Responsible for interaction with customers regarding business/technical needs, development ofSoftware Requirements Specification documentation and application of RTM (Requirement Traceability Matrix).
Involved in design on Object Oriented technology, produce design documentation, data modeling using UML diagrams, Database design and programming using Microsoft SQL Server.
Spearheaded code development of assigned modules, execution of the project test plan, resolution of bugs/defects identified and ensured correct deliveries.
Provided optimization of resource usage within project, while guided and supported team members in technical issues, challenges and problems.
Performed daily team administration routines as well as team development and people management activities to improve team productivities.
Other Engagement
Organization
Duration
Designation
Magic Solutions Inc., Egypt
2000 till 2003:
Software Engineer
QUALIFICATION
Education:
M.B.A. (Project Management), from Graduate School of Business, Arab Academy for Science & Technology (AAGSB), Alexandria, Egypt (2010) with CGPA of 3.6
B.S. (Computer Engineering), from Ain Shams University, Cairo, Egypt (5 years-2000)
Accreditation:
Project Management Professional (PMP) Certificate
PMI Agile Certified Practitioner (PMI-ACP) Certificate
Microsoft Certified Application Developer (MCAD)
IBM Diploma in Information Technology and e-Business
ITIL (Foundation) Training
Microsoft Application Development scholarship
Microsoft Enterprise Content Management (CMS)
Microsoft SharePoint
IBM Rational RequisitePro and ClearQuest
Dale Carnegie communication skills and business writing training
EMC Presales Training (Documentum BPM and Captiva solutions) training
Projects to the Point (P2P) Conference
PERSONAL DETAILS
Date of birth: 14-05-1977
Languages known: Arabic, English
Nationality: Egyptian
Passport details: A03264779 (valid till 07/03/2018)
(Please refer to the ANNEXURE for Project Details)
ANNEXURE
PROJECT DETAILS OF SAMAH IBRAHIM KHALIFA
Project
Database security policy implementation
Client
-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg
-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada
Duration
8 Months
Team Size
5 DBA's + Vendor
Environment
MS SQL Server, Oracle, Sybase, QRadar audit logging centralization tool
Details
Define, document, communicate and validate the audit policies to support the auditing process for the platforms (Oracle, SQL Server and Sybase). Implement audit log archiving and centralization. Update the existing database environments to ensure compliance with auditing standards
Role
Delivery Project Manager
Responsibilities
Manage scope, cost, schedule and contractual deliverables
Develop and execute the project plan to meet client’s requirements while meeting business objectives
Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects
Actively manage project’s risks and issues
Maintain effective communication with all project stakeholders
Provide a day to day direction to the project team and regular project status to the client and account team
Project
Global Patch Management
Client
Candriam – Belgium, Luxembourg and France
Duration
6 Months
Team Size
9+Vendor
Environment
MQ, MS SQL Server, NT Server, Oracle, IAX, Sybase, Storage, Telephony, LAN, Network, Security and Switches
Details
Create and implement patch management process flow. Implement Patching tool infrastructure to support the Patch Management Process flow
Role
Delivery Project Manager
Responsibilities
Manage scope, cost, schedule and contractual deliverables
Develop and execute the project plan to meet client’s requirements while meeting business objectives
Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects
Actively manage project’s risks and issues
Maintain effective communication with all project stakeholders
Provide a day to day direction to the project team and regular project status to the client and account team
Project
Backup, Archive & Storage Strategy
Client
-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg
-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada
Duration
7 Months
Team Size
3 + Vendor
Environment
Infosphere and Storage
Details
Archive data and protect it according to requirements and locate data in the appropriate storage service tier
Role
Delivery Project Manager
Responsibilities
Manage scope, cost, schedule and contractual deliverables
Develop and execute the project plan to meet client’s requirements while meeting business objectives
Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects
Actively manage project’s risks and issues
Maintain effective communication with all project stakeholders
Provide a day to day direction to the project team and regular project status to the client and account team
Project
NTLM Hash (Window Password generation reinforcement)
Client
-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg
-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada
Duration
4 Months
Team Size
3
Environment
Kerberos Protocol
Details
Detect applications that using NTLM protocol and apply Kerberos as login security protocol Compare the password settings on Windows, Unix and Mainframe to the approved password policies.
Role
Delivery Project Manager
Responsibilities
Manage scope, cost, schedule and contractual deliverables
Develop and execute the project plan to meet client’s requirements while meeting business objectives
Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects
Actively manage project’s risks and issues
Maintain effective communication with all project stakeholders
Provide a day to day direction to the project team and regular project status to the client and account team
Project
IS4F 3rd parties application Discovery
Client
-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg
-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada
Duration
9 Months
Team Size
2
Environment
IBM Tivoli Asset Discovery for Distributed
Details
Define Management responsibilities for third-party packages or systems connected to the IS4F Network and maintain an up-to-date inventory of the installed 3rd parties software
Role
Delivery Project Manager
Responsibilities
Manage scope, cost, schedule and contractual deliverables
Develop and execute the project plan to meet client’s requirements while meeting business objectives
Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects
Actively manage project’s risks and issues
Maintain effective communication with all project stakeholders
Provide a day to day direction to the project team and regular project status to the client and account team
Project
King Abdul Aziz University Student Information System
Client
King Abdul Aziz University – KSA
Duration
14 Months
Team Size
6
Environment
Ellucian (formerly SunGard Banner) Higher Education ERP, Java, Oracle
Details
Assists King Abdul Aziz university in recording and maintaining data for their students, employees, alumni, and donors. Customizing and localization of student admission and registration, financial aid, and other key processes via self-service tools. Custom developed recruitment application
Role
Offshore Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Project
Al Ain Municipality Enterprise Content Management System - ECM
Client
Al Ain – UAE
Duration
12 Months
Team Size
Individual Project
Environment
EMC Documentum for BPM and Captiva archiving tools
Details
Automating the municipality business processes
Role
System Analyst
Responsibilities
Define, analyze and document client business processes and workflows.
Facilitating workshops with the key business users to define the client technical, interfacing, operational requirements and constrains from business aspects.
Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation.
Participate in customer training and knowledge transfer.
Participate in system testing.
Provide post implementation functional support.
Project
Al Ain Municipality - eServices Portal
Client
Al Ain - UAE
Duration
10 Months
Team Size
7 + vendor
Environment
Oracle Fatwire (web experience management software),Java
Details
Implement a self-service facility that Al Ain Municipality can use to provide it's services to Individuals, Companies and Organizations.
Role
Onsite Project Manager
Responsibilities
Project charter, metrics, project, kickoff presentation and kickoff meeting.
Project scope and detailed project plan
Monitor and manage project cost, risks, issues, changes and delays.
Manage onsite and offshore resources’ assignments, performance appraisal and training needed.
Manage the projects vendors and subcontractors.
Manage projects' communications with client’s and project team.
Manage Internal and external project status reporting.
Manage deliverable customer acceptance, signoffs and final acceptance.
Create Lessons learned, Calculate Project metrics and final variances.
Project
North Borders University (NBU) Portal
Location
Arar – KSA
Duration
7 Months
Team Size
8
Environment
SharePoint 2010
Details
A collaboration portal for NBU students, employees, alumni, and deans integrated with SunGard ERP self-services using custom developed Single Sign On SSO solution
Role
Offshore Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Project
Saudi Electronic University (SEU)
Location
Riyadh – KSA
Duration
5 Months
Team Size
6
Environment
SharePoint 2010
Details
A collaboration portal for SEU students, employees, alumni, and deans integrated with SunGard ERP self-services using custom developed Single Sign On SSO solution
Role
Offshore Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Project
Abu Dhabi Islamic Bank Electronic Document Management Solution
Location
Egypt
Duration
13 Months
Team Size
6
Environment
EMC Documentum, EMC Captiva, IRM
Details
Deploy an Electronic Document Management System (EDMS) that allows ADIB Departments/Branches to effectively meet the growing demands of the organization by streamlining internal Scanning processes and enhancing services.
Role
Onsite Project Manager
Responsibilities
Project charter, metrics, project, kickoff presentation and kickoff meeting.
Project scope and detailed project plan
Monitor and manage project cost, risks, issues, changes and delays.
Manage onsite and offshore resources’ assignments, performance appraisal and training needed.
Manage projects' communications with client’s and project team.
Manage Internal and external project status reporting.
Manage deliverable customer acceptance, signoffs and final acceptance.
Create Lessons learned, Calculate Project metrics and final variances.
Project
Abu Dhabi Islamic Bank WebTop upgrade
Location
Abu Dhabi
Duration
3 Months
Team Size
2
Environment
EMC WebTop
Details
Integrations with the current core banking system specified by (Phoenix, IBS, and Trade Wind); during the scanning process. Install EMC WebTop and provide the needed training for the customer
Role
Offshore Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Project
Correspondence Management System, Web and native mobile applications
Organization
ITS – Egypt
Duration
24 Months
Team Size
21
Environment
EMC Documentum and EMC BPM suite, Java, Native Android development, Native iOS - Xcode
Details
Development of correspondence Management System (CMS) business application that aims to handle all organization department correspondence inbound, outbound or internal.
Role
Development Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Ensured effective implementation of agile process
Assist product owner to create product concepts based on the company strategy and prioritize the product backlog and discuss requirements and stories with the development team.
Plan releases and iterations.
Project
Benghazi University Enterprise Content Management System
Client
Benghazi University – Libya
Duration
4 Months
Team Size
6
Environment
EMC Documentum BPM, EMC Captiva, SunGard Banner
Role
Offshore Project Manager
Responsibilities
Project charter and metrics, project kickoff
Project scope and detailed project plan
Project status reporting.
Monitor and manage project cost, risks, issues, changes and delays.
Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.
Conduct project team performance appraisal and training needed.
Manage projects' communications with implementation project manager and project team.
Project
Abu Dhabi Department of Transportation – Project Document Control Management
Client
Department of transportation - Abu Dhabi
Duration
3 Months
Team Size
Individual Project
Environment
EMC Documentum BPM
Details
Automation of DOT business processes for several departments including PMO
Role
PMO processes subject matter expert (SME)
Responsibilities
Assessing the customer PMO business processes related to the document management solution and provide the needed changes or enhancement
Project
Bahrain Gulf Financial House - Electronic Document Management Solution
Client
Gulf Financial House - Bahrain
Duration
10 Months
Team Size
5
Environment
EMC Documentum, EMC Captiva, Java
Details
Deploy an Electronic Document Management System (EDMS) that allows GFH Departments/Branches to effectively meet the growing demands of the organization by streamlining internal scanning processes and enhancing services. Integrations with ERP
Role
Onsite Project Manager
Responsibilities
Project charter, metrics, project, kickoff presentation and kickoff meeting.
Project scope and detailed project plan
Monitor and manage project cost, risks, issues, changes and delays.
Manage onsite and offshore resources’ assignments, performance appraisal and training needed.
Manage projects' communications with client’s and project team.
Manage Internal and external project status reporting.
Manage deliverable customer acceptance, signoffs and final acceptance.
Create Lessons learned, Calculate Project metrics and final variances.
Project
e-Connect Portal implementation and upgrade
Organization
ITS, Egypt
Duration
24 Months
Team Size
6
Environment
SharePoint 2007, C#, SQL Reporting Services, OpenText (Captaris) Workflow
Details
ITS intranet portal to create channels of internal communication among ITS corporation employees in different departments, on different projects, and sometimes miles away share knowledge and experience in their different fields of expertise.
Role
Project Leader
Responsibilities
Technical lead for the project team
Define the client technical, interfacing, operational requirements and constrains from business aspects
Define and analyze internal client business processes and workflows.
Examine the client business and define what the system should do in their area of expertise.
Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation in addition to post implementation support
Assist in developing implementation plans and participate in customer training and knowledge transfer, system testing.
Project
Enterprise Project Management Implementation
Organization
ITS, Egypt
Duration
6 Months
Team Size
2 + Vendor team
Environment
EPM 2007
Details
Implementation of MS EPM for ITS including customization
Role
Project Leader
Responsibilities
Define the client technical, interfacing, operational requirements and constrains from business aspects
Define and analyze internal client business processes and workflows.
Examine the client business and define what the system should do in their area of expertise.
Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation in addition to post implementation support
Assist in developing implementation plans and participate in customer training and knowledge transfer, system testing.
Projects
USAID - Procurement business process automation; Pfizer - Electronic assessment web based application; Alkan Holding – Corporate portal; Coldwell Banker - Real Estate Web-Based application for managing properties information; Mantrack Egypt - products catalogue Web-Based application; KSA Ministry of Water and Electricity Portal
Clients
USAID - Egypt; Pfizer - Egypt; Alkan holding - Egypt; Coldwell Banker - Egypt; Mantrack - Egypt; Ministry of water and electricity - KSA
Duration
24 Months
Team Size
9
Environment
ASP.Net, C#, SQL Server, ADO.net, MS CMS
Details
Multiple small & medium projects for several clients for varied domains
Role
Development Team Leader
Responsibilities
Lead resources in Dot Net web development and enterprise content management team.
Responsible for Software Requirements Specification documents and Applying RTM (Requirement Traceability Matrix)
Responsible design Object Oriented technology, design documents and data modeling using UML diagrams
Responsible for code development of assigned modules.
Interact with customers regarding business and technical information technology needs.
Develop and implement solutions and workflows based on Microsoft SharePoint Technology, Performance Point and ASP.Net C#.
Project
Multiple Content Management Solutions CMS, e-commerce and Web Portals for several clients
Location
Egypt
Duration
36 months
Environment
ASP, ASP.Net, C#, SQL Server, ADO.net, MS CMS
Details
Content Management Solutions for (Max for Transporting people, Dream Land, Road Safety & Traffic Management international conference, Sudan invest international conference, Egypt invest international conference, Khoyout Textile magazine, Qatr Al Nada Flowers, IEP international exhibition and conference company, Green Land International School)
Role
Software developer
Responsibilities
Build windows and web based applications
Build xml web services
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