Samah Ibrahim Khalifa

Sowinskiego **,

Katowice, Poland

E-mail: acu50u@r.postjobfree.com/

acu50u@r.postjobfree.com

Mobile: +48-727******/

Land Line: +20-100*******

OBJECTIVE

A qualified Computer Engineer and a senior IT Project Manager with Management (MBA) qualification and having 15+ years of rich and diverse experience, including over 4 years of International (Poland, Belgium, Luxembourg and GCC region) tenure and seek to provide senior level Leadership for Project Management function as

Manager – PMO / Program Manager / Sr. Project Manager

PROFILE

Seasoned Project Professional with accomplished track record of diverse responsibilities of IT Operation, Client Management and Project Delivery Management for Enterprise Solutions development/customization & implementation of SharePoint, Documentum ECM, Mobile Apps, Java, Oracle and Microsoft DOTNET Technologies with specialization in Enterprise Content Management (ECM) and Business Processes Management (BPM)

IT Operation Management – Defination of Strategies, Policies & Process for seamless growth of business; Design/Enhancement of Procedures for better efficiency; Control of Input/Process/Quality/Deliverables; Planned & Preventive Service Support of Infrastructure/System/Application; Implementation of Business Objectives

Project Delivery Management - Initiation, Requirement Analysis & Finalization, Project Scoping, Planning (Estimation, Scheduling & Milestones), Quality & KPI Monitoring, Risk management, Communication between project stakeholders, Execution Control & Delivery complying with Timeline, cost and quality

Software Development Life Cycle - Analysis & Study of Business Requirements, Technical & Functional Specifications, Data/Interface/Process Design, Module/Interface Development, Testing, Integration and Implementation (Agile and Scrum methodology).

Team Management - Planning, tasking, delegation, monitoring, feedback, skill upgrade, motivation and mentoring.

Team Player - Fast Learning Curve, analytical, problem solving, innovation, communication and interpersonal skills.

CAREER

IBM Global Services Delivery Centre, Poland

Advisory Project Manager (Nov 2015 onwards)

Accountability:

Currently reporting to the Program Manager and leading a team of 16 resources in multiple projects for delivering IT solutions to IBM customers in Belgium and Luxembourg.

Vendor management including vendor’s performance review and resolving or escalating vendor-related issues to minimize the risk of the vendor involvement)

Accountable to lead the team for providing day to day direction to the project team as well as regular project status to the client and account team.

Managing scope, cost, schedule and contractual deliverables of the assigned projects including initiating, planning, executing, tracking and closing.

Responsible to develop and execute upon a project plan to meet client requirements while meeting their business objectives.

Involved in over sight of all project resources, including subcontractors to optimize performance and quality of the project deliverables.

Providing with active resolution of project risks/issues while maintaining effective communication with all project stakeholders.

Performing daily team administration routines as well as team development and people management activities to improve team productivities.

International Turnkeys System (ITS GBS), Egypt & Gulf

(Sep 2006 to Oct 2015)

Career Progression:

Sr. Project Manager (2011 to Oct 2015)

Project Manager (Oct 2008 to 2011)

Project Lead (Sep 2006 to Sep 2008)

Accountability (Oct 2008 to Oct 2015):

Acted as a PMO Manager for project development and reported to the COO (Jan 2015 – Oct 2015) and led a team 21 resources for complete project lifecycle management from pre-sales to post-sales support along with solution development management.

Managed pre-sales activities including presentations, interactions, study of requirements, solution design, estimation (time, cost and resource requirement) and creating top-level schedule of proposed solution.

Responsible for project Initiation & Planning documentation including charter/metrics, project kickoff, requirement finalization & scoping and detailed project plan.

Involved in ensuring inclusion of deliverables & WBS, estimated duration, high level schedule, risks, issues, acceptance criteria, project organization, quality and communication plan in the planning document.

Spearheaded Project Execution, Monitor & Control involving compliance with agreed cost, risks, issues, changes & delays and regularly reported the project status reports.

Engaged also in optimization of onsite and offshore resources allocation to drive synergy, productivity and resource management of global operation.

Participated in multiple responsibilities like Change Management, conformance to ISO 9001, manage relation with project vendors/subcontractors and ensured customer acceptance and signoffs.

Supported implementation Customer final acceptance, while identified & documented Lessons learned, calculated Project metrics & final variances and ensured project profitability.

Provided over sight to product development based on Agile process and assisted product owner to create product concepts, prioritize the product backlog and discuss requirements/stories with the development team.

Coordinated gathering of required data, finalization of Agile metrics & release of plans and iterations.

Performed daily team administration routines as well as team development and people management activities to improve team productivities.

Accountability (Sep 2006 to Sep 2008):

Reported to the IT Manager and led a team of 8 resources in IT projects primarily with the responsibilities of requirement elicitation and scoping definition.

Managed to study & analyze internal/external client business processes & workflows to finalize the business requirement and define the Work Breakdown Structure.

Responsible for management of client expectations and ensured that the company is able to deliver the required levels of service and customer satisfaction.

Involved in defining & documentation of technical, interfacing, operational & control requirements and existing constraints from business aspects.

Provided assistance/guidance on development of implementation plans, while participated in system testing, customer training and knowledge transfer.

Supported the client by advising them on how to satisfy requirements & application gaps and to formulate the requirement specifications for the project under execution.

Coordinated to provide information and knowledge about the system under implementation in addition to post implementation support.

Performed daily team administration routines as well as team development and people management activities to improve team productivities.

GulfNet Solutions (GNSE Group), Egypt

Development Team Leader (Jan 2004 to Aug 2006)

Accountability:

Reported to the Project Manager and led a team of 10 resources in multiple projects for Dot Net web development and enterprise content management solution.

Managed development & implementation of solutions and workflows based on Microsoft SharePoint Technology, Performance Point and ASP.Net C#.

Responsible for interaction with customers regarding business/technical needs, development ofSoftware Requirements Specification documentation and application of RTM (Requirement Traceability Matrix).

Involved in design on Object Oriented technology, produce design documentation, data modeling using UML diagrams, Database design and programming using Microsoft SQL Server.

Spearheaded code development of assigned modules, execution of the project test plan, resolution of bugs/defects identified and ensured correct deliveries.

Provided optimization of resource usage within project, while guided and supported team members in technical issues, challenges and problems.

Performed daily team administration routines as well as team development and people management activities to improve team productivities.

Other Engagement

Organization

Duration

Designation

Magic Solutions Inc., Egypt

2000 till 2003:

Software Engineer

QUALIFICATION

Education:

M.B.A. (Project Management), from Graduate School of Business, Arab Academy for Science & Technology (AAGSB), Alexandria, Egypt (2010) with CGPA of 3.6

B.S. (Computer Engineering), from Ain Shams University, Cairo, Egypt (5 years-2000)

Accreditation:

Project Management Professional (PMP) Certificate

PMI Agile Certified Practitioner (PMI-ACP) Certificate

Microsoft Certified Application Developer (MCAD)

IBM Diploma in Information Technology and e-Business

ITIL (Foundation) Training

Microsoft Application Development scholarship

Microsoft Enterprise Content Management (CMS)

Microsoft SharePoint

IBM Rational RequisitePro and ClearQuest

Dale Carnegie communication skills and business writing training

EMC Presales Training (Documentum BPM and Captiva solutions) training

Projects to the Point (P2P) Conference

PERSONAL DETAILS

Date of birth: 14-05-1977

Languages known: Arabic, English

Nationality: Egyptian

Passport details: A03264779 (valid till 07/03/2018)

(Please refer to the ANNEXURE for Project Details)

ANNEXURE

PROJECT DETAILS OF SAMAH IBRAHIM KHALIFA

Project

Database security policy implementation

Client

-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg

-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada

Duration

8 Months

Team Size

5 DBA's + Vendor

Environment

MS SQL Server, Oracle, Sybase, QRadar audit logging centralization tool

Details

Define, document, communicate and validate the audit policies to support the auditing process for the platforms (Oracle, SQL Server and Sybase). Implement audit log archiving and centralization. Update the existing database environments to ensure compliance with auditing standards

Role

Delivery Project Manager

Responsibilities

Manage scope, cost, schedule and contractual deliverables

Develop and execute the project plan to meet client’s requirements while meeting business objectives

Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects

Actively manage project’s risks and issues

Maintain effective communication with all project stakeholders

Provide a day to day direction to the project team and regular project status to the client and account team

Project

Global Patch Management

Client

Candriam – Belgium, Luxembourg and France

Duration

6 Months

Team Size

9+Vendor

Environment

MQ, MS SQL Server, NT Server, Oracle, IAX, Sybase, Storage, Telephony, LAN, Network, Security and Switches

Details

Create and implement patch management process flow. Implement Patching tool infrastructure to support the Patch Management Process flow

Role

Delivery Project Manager

Responsibilities

Manage scope, cost, schedule and contractual deliverables

Develop and execute the project plan to meet client’s requirements while meeting business objectives

Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects

Actively manage project’s risks and issues

Maintain effective communication with all project stakeholders

Provide a day to day direction to the project team and regular project status to the client and account team

Project

Backup, Archive & Storage Strategy

Client

-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg

-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada

Duration

7 Months

Team Size

3 + Vendor

Environment

Infosphere and Storage

Details

Archive data and protect it according to requirements and locate data in the appropriate storage service tier

Role

Delivery Project Manager

Responsibilities

Manage scope, cost, schedule and contractual deliverables

Develop and execute the project plan to meet client’s requirements while meeting business objectives

Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects

Actively manage project’s risks and issues

Maintain effective communication with all project stakeholders

Provide a day to day direction to the project team and regular project status to the client and account team

Project

NTLM Hash (Window Password generation reinforcement)

Client

-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg

-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada

Duration

4 Months

Team Size

3

Environment

Kerberos Protocol

Details

Detect applications that using NTLM protocol and apply Kerberos as login security protocol Compare the password settings on Windows, Unix and Mainframe to the approved password policies.

Role

Delivery Project Manager

Responsibilities

Manage scope, cost, schedule and contractual deliverables

Develop and execute the project plan to meet client’s requirements while meeting business objectives

Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects

Actively manage project’s risks and issues

Maintain effective communication with all project stakeholders

Provide a day to day direction to the project team and regular project status to the client and account team

Project

IS4F 3rd parties application Discovery

Client

-Innovative Solutions for Finance (IS4F) customers in Belgium and Luxembourg

-Dexia Group, Belfius Bank, Belfius Insurance, Bank International Luxembourg, Candriam and Royal bank of Canada

Duration

9 Months

Team Size

2

Environment

IBM Tivoli Asset Discovery for Distributed

Details

Define Management responsibilities for third-party packages or systems connected to the IS4F Network and maintain an up-to-date inventory of the installed 3rd parties software

Role

Delivery Project Manager

Responsibilities

Manage scope, cost, schedule and contractual deliverables

Develop and execute the project plan to meet client’s requirements while meeting business objectives

Manage all project resources, including subcontractors to optimize performance, cost, schedule and quality of the assigned projects

Actively manage project’s risks and issues

Maintain effective communication with all project stakeholders

Provide a day to day direction to the project team and regular project status to the client and account team

Project

King Abdul Aziz University Student Information System

Client

King Abdul Aziz University – KSA

Duration

14 Months

Team Size

6

Environment

Ellucian (formerly SunGard Banner) Higher Education ERP, Java, Oracle

Details

Assists King Abdul Aziz university in recording and maintaining data for their students, employees, alumni, and donors. Customizing and localization of student admission and registration, financial aid, and other key processes via self-service tools. Custom developed recruitment application

Role

Offshore Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Project

Al Ain Municipality Enterprise Content Management System - ECM

Client

Al Ain – UAE

Duration

12 Months

Team Size

Individual Project

Environment

EMC Documentum for BPM and Captiva archiving tools

Details

Automating the municipality business processes

Role

System Analyst

Responsibilities

Define, analyze and document client business processes and workflows.

Facilitating workshops with the key business users to define the client technical, interfacing, operational requirements and constrains from business aspects.

Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation.

Participate in customer training and knowledge transfer.

Participate in system testing.

Provide post implementation functional support.

Project

Al Ain Municipality - eServices Portal

Client

Al Ain - UAE

Duration

10 Months

Team Size

7 + vendor

Environment

Oracle Fatwire (web experience management software),Java

Details

Implement a self-service facility that Al Ain Municipality can use to provide it's services to Individuals, Companies and Organizations.

Role

Onsite Project Manager

Responsibilities

Project charter, metrics, project, kickoff presentation and kickoff meeting.

Project scope and detailed project plan

Monitor and manage project cost, risks, issues, changes and delays.

Manage onsite and offshore resources’ assignments, performance appraisal and training needed.

Manage the projects vendors and subcontractors.

Manage projects' communications with client’s and project team.

Manage Internal and external project status reporting.

Manage deliverable customer acceptance, signoffs and final acceptance.

Create Lessons learned, Calculate Project metrics and final variances.

Project

North Borders University (NBU) Portal

Location

Arar – KSA

Duration

7 Months

Team Size

8

Environment

SharePoint 2010

Details

A collaboration portal for NBU students, employees, alumni, and deans integrated with SunGard ERP self-services using custom developed Single Sign On SSO solution

Role

Offshore Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Project

Saudi Electronic University (SEU)

Location

Riyadh – KSA

Duration

5 Months

Team Size

6

Environment

SharePoint 2010

Details

A collaboration portal for SEU students, employees, alumni, and deans integrated with SunGard ERP self-services using custom developed Single Sign On SSO solution

Role

Offshore Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Project

Abu Dhabi Islamic Bank Electronic Document Management Solution

Location

Egypt

Duration

13 Months

Team Size

6

Environment

EMC Documentum, EMC Captiva, IRM

Details

Deploy an Electronic Document Management System (EDMS) that allows ADIB Departments/Branches to effectively meet the growing demands of the organization by streamlining internal Scanning processes and enhancing services.

Role

Onsite Project Manager

Responsibilities

Project charter, metrics, project, kickoff presentation and kickoff meeting.

Project scope and detailed project plan

Monitor and manage project cost, risks, issues, changes and delays.

Manage onsite and offshore resources’ assignments, performance appraisal and training needed.

Manage projects' communications with client’s and project team.

Manage Internal and external project status reporting.

Manage deliverable customer acceptance, signoffs and final acceptance.

Create Lessons learned, Calculate Project metrics and final variances.

Project

Abu Dhabi Islamic Bank WebTop upgrade

Location

Abu Dhabi

Duration

3 Months

Team Size

2

Environment

EMC WebTop

Details

Integrations with the current core banking system specified by (Phoenix, IBS, and Trade Wind); during the scanning process. Install EMC WebTop and provide the needed training for the customer

Role

Offshore Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Project

Correspondence Management System, Web and native mobile applications

Organization

ITS – Egypt

Duration

24 Months

Team Size

21

Environment

EMC Documentum and EMC BPM suite, Java, Native Android development, Native iOS - Xcode

Details

Development of correspondence Management System (CMS) business application that aims to handle all organization department correspondence inbound, outbound or internal.

Role

Development Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Ensured effective implementation of agile process

Assist product owner to create product concepts based on the company strategy and prioritize the product backlog and discuss requirements and stories with the development team.

Plan releases and iterations.

Project

Benghazi University Enterprise Content Management System

Client

Benghazi University – Libya

Duration

4 Months

Team Size

6

Environment

EMC Documentum BPM, EMC Captiva, SunGard Banner

Role

Offshore Project Manager

Responsibilities

Project charter and metrics, project kickoff

Project scope and detailed project plan

Project status reporting.

Monitor and manage project cost, risks, issues, changes and delays.

Manage offshore resources’ assignments to drive synergy, productivity and resource management of global operation.

Conduct project team performance appraisal and training needed.

Manage projects' communications with implementation project manager and project team.

Project

Abu Dhabi Department of Transportation – Project Document Control Management

Client

Department of transportation - Abu Dhabi

Duration

3 Months

Team Size

Individual Project

Environment

EMC Documentum BPM

Details

Automation of DOT business processes for several departments including PMO

Role

PMO processes subject matter expert (SME)

Responsibilities

Assessing the customer PMO business processes related to the document management solution and provide the needed changes or enhancement

Project

Bahrain Gulf Financial House - Electronic Document Management Solution

Client

Gulf Financial House - Bahrain

Duration

10 Months

Team Size

5

Environment

EMC Documentum, EMC Captiva, Java

Details

Deploy an Electronic Document Management System (EDMS) that allows GFH Departments/Branches to effectively meet the growing demands of the organization by streamlining internal scanning processes and enhancing services. Integrations with ERP

Role

Onsite Project Manager

Responsibilities

Project charter, metrics, project, kickoff presentation and kickoff meeting.

Project scope and detailed project plan

Monitor and manage project cost, risks, issues, changes and delays.

Manage onsite and offshore resources’ assignments, performance appraisal and training needed.

Manage projects' communications with client’s and project team.

Manage Internal and external project status reporting.

Manage deliverable customer acceptance, signoffs and final acceptance.

Create Lessons learned, Calculate Project metrics and final variances.

Project

e-Connect Portal implementation and upgrade

Organization

ITS, Egypt

Duration

24 Months

Team Size

6

Environment

SharePoint 2007, C#, SQL Reporting Services, OpenText (Captaris) Workflow

Details

ITS intranet portal to create channels of internal communication among ITS corporation employees in different departments, on different projects, and sometimes miles away share knowledge and experience in their different fields of expertise.

Role

Project Leader

Responsibilities

Technical lead for the project team

Define the client technical, interfacing, operational requirements and constrains from business aspects

Define and analyze internal client business processes and workflows.

Examine the client business and define what the system should do in their area of expertise.

Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation in addition to post implementation support

Assist in developing implementation plans and participate in customer training and knowledge transfer, system testing.

Project

Enterprise Project Management Implementation

Organization

ITS, Egypt

Duration

6 Months

Team Size

2 + Vendor team

Environment

EPM 2007

Details

Implementation of MS EPM for ITS including customization

Role

Project Leader

Responsibilities

Define the client technical, interfacing, operational requirements and constrains from business aspects

Define and analyze internal client business processes and workflows.

Examine the client business and define what the system should do in their area of expertise.

Advice the client on means to close requirements and application gaps and to provide information and knowledge about the system under implementation in addition to post implementation support

Assist in developing implementation plans and participate in customer training and knowledge transfer, system testing.

Projects

USAID - Procurement business process automation; Pfizer - Electronic assessment web based application; Alkan Holding – Corporate portal; Coldwell Banker - Real Estate Web-Based application for managing properties information; Mantrack Egypt - products catalogue Web-Based application; KSA Ministry of Water and Electricity Portal

Clients

USAID - Egypt; Pfizer - Egypt; Alkan holding - Egypt; Coldwell Banker - Egypt; Mantrack - Egypt; Ministry of water and electricity - KSA

Duration

24 Months

Team Size

9

Environment

ASP.Net, C#, SQL Server, ADO.net, MS CMS

Details

Multiple small & medium projects for several clients for varied domains

Role

Development Team Leader

Responsibilities

Lead resources in Dot Net web development and enterprise content management team.

Responsible for Software Requirements Specification documents and Applying RTM (Requirement Traceability Matrix)

Responsible design Object Oriented technology, design documents and data modeling using UML diagrams

Responsible for code development of assigned modules.

Interact with customers regarding business and technical information technology needs.

Develop and implement solutions and workflows based on Microsoft SharePoint Technology, Performance Point and ASP.Net C#.

Project

Multiple Content Management Solutions CMS, e-commerce and Web Portals for several clients

Location

Egypt

Duration

36 months

Environment

ASP, ASP.Net, C#, SQL Server, ADO.net, MS CMS

Details

Content Management Solutions for (Max for Transporting people, Dream Land, Road Safety & Traffic Management international conference, Sudan invest international conference, Egypt invest international conference, Khoyout Textile magazine, Qatr Al Nada Flowers, IEP international exhibition and conference company, Green Land International School)

Role

Software developer

Responsibilities

Build windows and web based applications

Build xml web services

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