Office Manager

Dona R. McCann

***** **** ***** **.

Harrah, OK *3045

Cell 253-***-****

********@*******.***

OBJECTIVE AND PROFILE

Office Manager/Administration/Reception position.

Professional background in multiple business environments. Strong background in working with diversified groups. Willing to assume increased responsibility.

Able to work independently in a leadership role.

HIGHLIGHTS OF QUALIFICATIONS

Office Manager, Administrative, Secretarial, Receptionist, Effectively able to communicate with customers, staff and management Offer common sense and take initiative to see a job through. Capable of answering multiple phone lines in a professional manner. Organize and prioritize multiple tasks.

Familiar with all mailing requirements for mail department. Computer and Business Machines:

Microsoft Office, PowerPoint, Excel, Publisher, Outlook, Windows 2000/XP/Vista, Microsoft Word, Word Perfect, Graphics, Clip Art

Fax, copy and postage metering machines

ACHIEVEMENTS

Home School President of REACH EAST (East Side)

Promoted from Vice President to President

Successful year in Publicity and Promotion

Communicated with newsletter staff and coordinated with board members Coordinated field trips and other activities for 200 families Designed logo for t-shirts for the REACH EAST GROUP EMPLOYMENT

Office Manager FirstPoint Real Estate & Property Management: 10/08 - 5/15 Assisting in opening a new office from the ground up. Assisting agents in a multitude of tasks ranging from but not limited to, multi phone line, directing calls, in-put listings and changes in the NWMLS, copy projects, directing and sending faxes, mail, daily data entries, coordinating events.

Office management, including but not limited to, opening/closing tasks, checking and assisting agents with copy/fax machines, office supply orders, creating excel spread sheets, coordinating and meeting with media representatives, coordinating and in putting ads in Homes & Land, Yahoo, Craig’s List, Postlets, AHRN, Tacoma News Tribune and Personal Marketing Co. Assisting agents with marketing by creating flyers, brochures, postcards etc. Making and managing travel arrangements and reservations.

Within Property Management; Receiving/receipting rent checks, paying invoices, cutting, signing and depositing checks manually and electronically, trouble shooting tenant and owner problems, maintaining maintenance orders, assisting in bank account reconciliations using Tenant Pro and App Folio. Office Admin/Assistant: Windermere Real Estate 10/06 – 09/08 Assisting agents in a multitude of tasks ranging from but not limited to, directing calls, in-put listings and changes in the NWMLS, copy projects, directing and sending faxes/view mails, daily data entries, coordinating events. Office management, including but not limited to, opening/closing tasks, checking and assisting agents with copy/fax machines, office supply orders, coffee/water order. Office Administrator: Meridian Collision 10/04 - 11/04

(Adecco Temporary Services)

Scheduled claims adjustments, coordinating with insurance companies and towing facilities. Input of customer account payments and receipts. Ordered and coordinated parts verifying inventory of incoming parts. Receptionist: The Threshold Group LLC 3/5/04 - 3/29/04

(Adecco Temporary Services)

Receptionist for Wealth Management Personnel.

Sales Office Coordinator Receptionist:

(Adecco Temporary Services)

Washington Mutual Bank / Mortgage Branch 4/5/04 - 4/12/04 Bank of America / Mortgage Branch 1/28/04 to 1/30/04 Answered multi-line phone system forwarding calls to the appropriate Representative. Scheduled appointments with the Loan Officers and their clientele. Filed loan application information and faxed creditor information Assisted the loan representatives in performing various tasks, including compiling investment packages and loan information. Office Administrator: Poly Form U.S. 1999 - 2000

Provided general office support including filing, mail distribution, UPS mailings, record keeping, data entry input and scheduling appointments. Tracked sales making sure sales and finances matched. Consultant and Program Director: Jenny Craig Weight Loss 1995 - 1996 Met with prospective clients to explain company products and services their goals and ensure nutritional specifications. Maintained accurate and complete accounts of daily business activities and individual client records.

EDUCATION

Green River Community College

Physical Therapy Program, Business Education, and Undergraduate studies. Spokane Falls Community College

Speech, Writing, and Inter-Cultural Communications. Thomas Jefferson High School - Diploma

ATTRIBUTE

Organized, efficient and precise with strong communication and liaison skills. Decisive and direct yet flexible while responding to constantly changing assignments

Unique problem resolution and time-management experience Ability to coordinate multiple projects and meet deadlines Proven ability to adapt quickly to challenges and changing environments

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