Administrative Assistant Customer Service

Theresa Meekins

Maricopa, AZ

*********@*****.*** - 480-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Drop Count Team Member

Gila River Casinos - Chandler, AZ - September 2015 to February 2016 Responsibilities

Adheres to company count policies and procedures and various state gaming regulatory requirements. Responsible for collecting video lottery terminals drop boxes from machines. Safeguarding un-audited assets in storage carts.

Obtain video lottery terminals drop boxes from storage carts, open and empty un-audited money out of all boxes.

Responsible for running money through the currency counter for count. Records cash and paperwork activity on the drop count sheets. Verifies each shift’s bundles and strapped currency on scope basis. Keying in information into the computer.

Cleaning the count room area.

Conduct self always in a manner that reflects positively on property and encourages others to do the same. Perform related duties as assigned.

PSE Clerk

USPS - Phoenix, AZ - December 2012 to April 2015

Responsibilities

PSE Clerk

Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment.

Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

Serve the public at counters or windows, such as by selling stamps and weighing parcels.

Supervise other mail sorters.

Train new workers.

Distribute incoming mail into the correct boxes or pigeonholes

Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

Search directories to find correct addresses for redirected mail

Clear jams in sorting equipment

Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached and that item are in suitable condition for processing.

Open and label mail containers.

Rewrap soiled or broken parcels.

Weigh articles to determine requires postage

Move containers of mail, using equipment such as forklifts and automated “trains.”

Accept and check containers of mail from large volume mailers, couriers and contractors.

Cancel letter or parcel post stamps by hand.

Dump sacks of mail onto conveyors for culling and sorting. Bookkeeping/ Administrative Assistant/ Cashier

The Home Depot - Mesa, AZ - July 2009 to November 2013 Responsibilities

Bookkeeper/Administrative Assistant/ Cashier

Ensure that all store cash and accounting transactions occur on time and in accordance with standard operating procedures.

Ensure that all cashier tills are processed correctly and on time.

Processing cash strip and increase requests for cashiers quickly and efficiently.

Ensure that all accounting transactions are complete and error free.

Ensure that all deposits are prepared accurately and on time.

Investigate certain accounting request from Store Management, and Store Support Center.

Close the stores daily accounting transactions on time.

Handles troubleshooting issues quickly, accurately and professionally.

Maintenance and repair of certain computer system related equipment such as cash registers, scanners, scan guns, monitors, signature capture pads, computer room equipment, store network equipment, article surveillance equipment, time clocks, phone hardware, store PCs, printers, fax machines and copy machines.

Order supplies and spare parts for common equipment problems

Provide outstanding customer service.

Administrative Assistant

Arizona State Library - Phoenix, AZ - December 2006 to February 2009 Responsibilities

Administrative Assistant Arizona State Library

Customer service

Direct customers to proper location.

Make purchase orders for supplies.

Schedule and set up meetings for staff meetings.

Assist with travel arrangements for the Director of Library.

Document compilation, coordinated with printer and Library Director.

Answer phones

Retrieve and store files.

Data entry for genealogical records

Maintain timesheets

Accounting.

Security assistance

Operation Assistant

Records Management - Phoenix, AZ - December 2006 to February 2009 Responsibilities

Operation Assistant Records Management Phoenix, AZ

Data entry of box numbers being stored for easy location.

Security assistance

Answer phones

Page

House of Representatives - Phoenix, AZ - December 2006 to February 2009 Responsibilities

House Page House of Representatives Phoenix, AZ

Provide assistance on the chamber floor when the House in session. This includes operation of the microphone board, distribution of materials to the Representatives, delivering messages from Representatives to secretaries and staff vice versa, and any other general assistance that is provided.

Responsible for the distribution and daily filing of proposed legislation (bills).

Distribute copies of bills, and calendars to the Committee of the Whole, and Third Reading calendars, along with any other legislative relevant material.

Assigned to a Standing Committee, to provide assistance to the Committee Members and staff.

Set up the committee hearing rooms, providing general assistance during the committee meeting, and distributing agendas.

Deliver messages and other material throughout the Capitol complex, and provide general assistance as required.

EDUCATION

Diploma in General Studies

Plano East Senior High - Plano, TX

1994 to 1996

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