Project Management

BRIAN K. DEWITT

*** ******* ***** *****.*.********@*****.***

Weatherford, TX 76088 817-***-****

Areas of Expertise

Trained in the five process groups and ten knowledge areas within PMI’s Project Management Body of Knowledge(PMBOK)

Developing detailed project plans from vague user requirements

Positive Customer Experiences

Managing multiple contracts/vendors

Critical Path Planning and Implementation

End to End Logistical Processes

Budgeting, Scoping, Scheduling and Controls

Statement of Work (SOW), Request For Information (RFI) and Request For Proposal (RFP) Preparation

Meeting and Exceeding KPI’s and SLA’s

Strategic Planning and Implementation

Risk Analysis and Management

Team Leadership and Development

Professional Experience

Technical Services Project Coordinator UNICOM Engineering 2014-Present

oManage day to day project coordination for a technical services support department. Main interface between the customer and UNICOM Engineering’s Technical Support Help Desk.

oCurrently overseeing multiple projects:

Directly responsible for working with vendors to expedite repair and return cycle of over 150 line item field replaceable units.

In cooperation with Nokia, planning a path for updating firmware and hardware in Verizon Messaging Platforms without loss of coverage or having to failover to secondary systems.

Managing the implementation and conducting corrective actions cases for new delivery methods with UNICOM’s logistic partner Flash Global.

Implemented new EDI methods for part transfers with Flash Global.

Working “one on one” with multiple customers to deliver a robust inventory picture via customer portals.

Conducting “deep inventory audits” with customers to uncover inventory shortages and to forecast ways to improve inventory stocking levels.

oExperienced in developing SOW’s covering everything from firmware/hardware upgrades to logistical stocking locations for clients.

oResponsible for development of requirements, data models, and all documentation throughout project lifecycles.

oBrought to fruition a web-based IT platform that integrated seamlessly with our sales force and ERP software that allowed company to maintain stock traceability and improve product delivery SLA’s.

oManage customer facing accounts for Nokia, Genband, and RSA that cover everything from service level agreements to ensuring adequate stocking of repair parts in forward logistical locations, to special hardware and software product upgrades, and escalations for RCA/FA.

oExperience in dealing with large global clients and the opportunities they present, such as Genband, RSA, and Nokia

oCurrently manage the stocking levels in 51 Forward Stocked Depots that contain multiple types of FRU’s (HP Servers, Seagate (formerly Dot Hill) Raid Controllers, ADAX Signaling Gateway Cards, and HDD’s).

oPlan daily projects utilizing PMI methodology.

oIn cooperation with multiple customers, developed detailed individual KPI reports that measure SLA’s, stocking levels of depots, current and future project expenditures, and other measurements.

Operations Sergeant (Operations Manager)/ Switching Systems Instructor

U.S. Army 1991-2013

Planned and scheduled joint operations to include minutely detailed schedules in high stress environments.

Directly supervised unit and task force level logistical personnel and actions for over 14 years.

Responsible for developing, planning, validating, and executing an operational plan that moved a company of over 300 personnel and $75 million dollars of assets from the United States to Kuwait multiple times as unit and battalion level movement officer.

20 years of experience and increased responsibility in developing, delivering, and validating comprehensive training programs and training schedules for large organizations.

15 years power administrator experience with United States Army Digital Training Delivery and Scheduling Management Systems.

Utilized various project control methods to ensure operations ran smoothly and efficiently, including the daily use of Composite Risk Management.

Planned and resourced a training budget of over $500,000 annually. Fiscally responsible for $18 million of property that was annually audited without loss for over 10 years.

Responsible for developing a project plan and managing a company merger that merged two companies of over 150 employees and assets valued at over $50 million.

Prepared comprehensive change and workforce transition plans and programs that changed business practices and leadership. Ensured administrative accountability, and strict adherence to budget.

Education

Villanova University-130 Hours Mastering Project Management

Syracuse University Veterans Career Transition Program-Project Management PMP/CAPM Prep Course

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