Product Marketing & Product Management

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GABRIEL FONTAINE

LinkedIn Profile 754-***-****

Boca Raton, FL ***************@*****.***

SENIOR PRODUCT MANAGER

Results-driven professional with extensive experience directing all aspects of product design, engineering, marketing, and launch with a history of increasing market share by driving innovation and developing new products that appeal to consumers. Highly skilled at leading cross-functional teams to identify and prioritize customer needs and features. Proven leader with a talent for establishing and growing top-performing teams by building a motivated workforce that aligns individual performance with business goals. Experienced defining product roadmaps and Agile queues to ensure optimal engineering outcomes and meet business expectations. Expert at conducting customer research, market and competitor analysis. Known for driving cost savings measures. Recognized for the following accomplishments: implementing a new product line platform that slashed future time to market as well as steering companywide Global SaaS Catalog for subscription based offerings in enterprise channels. Knowledgeable in Software Development Life Cycle (Agile & Waterfall) and Stage Gate process. Fluent in English and Spanish with basic understanding of Portuguese and Italian. Proficient in Microsoft Office Suite. Areas of Expertise

Pricing & Channel Strategies

Product Life Cycle

Vendor Management

Business Case Creation

Problem Solver

Go To Market Strategies

Consumer Insights

Product Enhancements

Market Research

Negotiations Expert

Product Specifications

Marketing Materials

Solutions Development

Business Development

Sales Enablement

Professional Experience

NTT AMERICA & NTT COMMUNICATIONS, BOCA RATON, FL 2009 – PRESENT PRODUCT LINE MANAGER, BUSINESS APPLICATIONS (2009 – PRESENT) Defined the product roadmap for business applications with a focus on directing SaaS strategy and sales enablement process for global marketplace offerings and cloud-based products and subscription services. Courted, hired, and managed a team of nine talented, top-performing product marketing and management professionals.

Secured 25 new products in 18 months by spearheading the development of internal processes for the launch of new third party SaaS products into Verio’s OSS / BSS platform.

Acquired 20 new offerings in 12 months by implementing and training a new team to follow a process.

Increased business performance, reduced sales cycle, offered improved solutions, enhanced lead qualification and prospecting by implementing a targeted sales enablement process.

Brainstormed and delivered strategic market advice to senior leaders. SENIOR PRODUCT MANAGER (2009 – 2012)

Partnered with stakeholders to drive new functionality and innovation in current product offerings for a $28M product line with 10% growth, while serving as the leader of UNIX and Windows Hosting Platforms. Supervise cross-functional teams, including development, QA, support, sales, and marketing departments.

Integrated specific vendor categories in the marketplace through strategic evaluation and prioritization.

Developed business case and go to market strategy for SaaS launch across multi-region markets.

Introduced and delivered a long range strategic roadmap.

Applied detailed understanding of client and channel needs to develop detailed product requirements for new products and enhancements to current offerings.

Steered UAT process to ensure necessary correction to code release into production.

Handled market research, marketing collateral development, vendor negotiations and pricing.

Implemented cost savings initiatives by monitoring customer calls, performance reports, and bug queues.

Advised senior leaders on business cases for new products and enhancements. JARDEN CONSUMER SOLUTIONS (SUNBEAM), BOCA RATON, FL 2008 – 2009 PRODUCT MANAGER

Served as the lead Product Manager for the humidification category in the US market with a value of $54M and accountability for the following product brands: Sunbeam, Bionaire, Holmes, and private label accounts at hardware, pharmacy, and specialty retail channels.

Developed new channel pricing strategies for individual markets with varied features, margins, and price points.

Identified business partners as well as analyzed marketplace changes, category growth, and key business issues.

Sourced category specific products in Asia with a focus on maintaining brand consistency.

Brainstormed and managed long range category road map as well as annual channel strategy.

Increased current category market share by securing additional placement with key retailers.

Slashed excess inventory by over 50%, reduced warranty by $1.2M, and improved products by $500K.

Introduced retail packaging and instruction manuals for multiple brands.

Negotiated competitive costs, features, and deliverables with vendors.

Instrumental in managing relations with LATAM product managers, allowing their SBU to leverage US product line through line extensions and re-branding.

PROGRAMA, INC., BOCA RATON, FL 2002 – 2008

PRODUCT MANAGER (2004 TO 2008)

Spearheaded a new golf cart business, which generated approximately 17% in ROI thanks to persuading senior management to expand into new product line.

Applied business competitive expertise to develop a new line of business by using current internal resources.

Established brand equity market research results by implementing new initiatives that improved brand recognition and market share.

Created new pricing strategies catered to channels with higher purchasing volumes.

Generated 24% ROI in 2008 by developing new air suspension initiative for Mercedes Benz vehicles.

Validated original forecasting that generated $1.3M in revenue by directing sales and marketing as well as monitoring product quality acceptance in the test market.

Achieved 38% cost savings by creating an R&D site in Eastern Europe’s Slovakia. Previous positions include Purchasing Supervisor (2003 to 2004) and Engineering Technician (2002). Education & Training

MBA in International Business

LYNN UNIVERSITY Boca Raton, FL

BS in Electronic Engineering Technology

ITT TECHNICAL INSTITUTE Fort Lauderdale, FL

Professional Development:

Practical Product Management - Pragmatic Marketing Certified Member of Toastmaster’s International

Certified Scrum Product Owner (CSPO) – Scrum Alliance Trained in UML (Enterprise Architect)

Requirements Gathering, Requirements Management & Use Case Modeling - Armstrong Process Group

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