Customer Service Representative

NADY K. BOKTOR

*** ***** **. # *, *********, WA *8310 - USA

360-***-**** - ****.******@*****.***.

Objective:

To obtain a position for an experienced architectural/civil drafter, where possibility of promoting the capabilities, employing studying background, and long-term engineering experience. Those which can make a fabulous position based on an organized plan of success reaching an outstanding level of proficiency, and desiring excellence.

Education:

Olympic College, Bremerton, Washington:

Certificate of Proficiency in Architectural/Civil Design, expected graduation date: July, 2016.

Certificate of Completion in Architectural/Civil Technician, Dec. 10, 2015, GPA: 3.50

Faculty of Engineering, Asyut University - Asyut, Egypt:

BS in Civil Engineering, June, 1981.

Related Course Work:

Olympic College: March, 2014 - June, 2016.

TEC-D 107, Technical Drawing OLRM 220, human relation in work place

CIS 150, Survey of Computer TEC-D 270, 3D Analyst

TEC-D 200, AutoCAD 2D TEC-D 271, Geodatabases for GIS

TEC-D 217, AutoCAD 3D TEC-D 116, Computational Techniques

TEC-D 242, Autodesk Revit TEC-D 122, Legal Description (current)

TEC-D 231, Civil Design ENG&98, Reading Writing in life

TEC-D150, Arc-GIS ENG&101, English Composition

TEC-D 121, Plan Survey ENG&235, Technical Writing (current)

Math& 141, Precalculus I: Algebra GEOG& 100, Introduction/ Geography

GEOG& 260, Earth from Space

Edmonds Community College:

ESL, English as a second language, March, 2010 - Sep., 2010

Employment Experience:

Trident Seafood, Everett, WA:

07/2013 - 08/2013: product worker.

Northgate Shell gas station, Northgate, Seattle, WA:

3/2010 - 2/2011 served as a customer service representative.

Kirkland 76 gas station, Kirkland, WA:

6/2011 - 11/2012 served as a customer service representative.

Jackson's food stores, Everett, WA:

1/2012 - 2/2012 served as a customer service representative.

Egyptian Public Authority for Drainage Projects (EPADP), Giza, Egypt:

Which is related the Egyptian Ministry of Public Works and Irrigation.

7/2008 - 11/2009: served as a chief engineer in grade of general manager.

7/2006 - 6/2008: served as an Inspector.

7/2000 - 6/2006: served as a director works.

7/1994 - 6/2000 served as assistant director works.

6/1982 - 6/1994: served as a civil engineer.

8/1981 - 5/1982 served as a contractor civil engineer in EPADP

A governmental experience certificate is obtained from EPADP authority as an experience verification document.

Job responsibility:

Perform studies and research for the new projects including six residential buildings, 30 bridges, 35 open channels waterways, eight drainage network projects, and 12 infrastructure projects.

Preparing all the needed documents including engineering drawings using computer aid design (CAD) and MS office software.

Estimating quantities, costs and specifications, managing tenders documents and performing negotiations

Staking the lay out, and execution of previous mentioned projects in field including all related processes, and plan surveying by using electronic instruments: Levels, TDL and Total Station.

Achieving quality control, assuring specifications, and writing different technical reports during execution processes.

Management of projects and working team consists of five engineers, 12 technical members, and 18 nontechnical members

Dealing with farmers (minimum five persons every day) who have problems and complaints to solving their problems in a satisfactory way after doing some analytical thinking to make the right decision.

Honors:

Olympic College Deans' Scholar: summer, 2014 and spring, 2015.

Language Ability:

Good communication in English and advanced in Arabic.

Additional Information:

Candidate is a member of the Egyptian Engineers Syndicate since 1981 right now.

Contact this candidate