Health Assistant
Resume:
Ghazal Ghafari, MPH
Personal Data
Address: ** ******** ***** **
Atlanta, GA 30328
Phone: 925-***-****
Email: *************@*****.***
Education
****-**** ******* ** *******, Interdisciplinary Biological and Physical Science (in progress) Touro College of Osteopathic Medicine, New York
2012-2014 Continued Ed, Advanced Bioscience, University of California Berkeley-Ext 2011-2012 MPH, Masters of Science Public Health, Touro University-California Concentration: Community Health, Epidemiology
Graduated with Honors
2008-2010 B. A., Biology, Cum Laude, Mills College B. A., Psychology, Cum Laude, Mills College
Senior Thesis: The Neuronal Mechanisms Underlying Decision-Making Behavior 2007-2009 A.A.S, Pharmacy Technology, Carrington College 2005-2009 Certificate, Transfer Studies, Diablo Valley College Graduated with Honors
Licenses and Certificates
2014 -2014 Unite for Sight-Global Health University - Social Entrepreneurship Certificate 2011- 2012 American Heart Association - CPR Basic Life Support for Health Care Provider 2009- 2016 California State Board of Pharmacy - Pharmacy Technician License #99901 2009- 2014 Pharmacy Technician Certification Board (PTCB) - Nationally Certified Pharmacy Technician #460************
Employment
2012-2015 Alameda Health System Oakland, CA
2014-2015 Data Analyst
Hope Center Complex Care Management
Homeless Coordination Office
• Responsible for monitoring and data analysis for $6500 Integrated Behavioural Health Incentive Grant from Alameda County Behavioural Health Services 2
• Data consultant on needs assessment for homeless patients, homeless population health grants
• Designed, coded, and monitored all clinic databases for program implementation; designed reports to evaluate all clinical staff productivity & core metric performance for management; created and queried variety of database request from both programs
• Data manager for over 145 patients enrolled in Hope Center clinic program intervention
• Full cycle project management specialized support, such as project meeting planning, meeting facilitation, meeting minutes, acting as direct support for multidisciplinary clinical team
• Responsible for coordination, transition, and successful utilization of internal & external resources to assist in licensing and training to achieve operational space for medical executive offices, exam rooms, and administrative space for staff
• Developed partnership with various departments, ordered supplies, prepared all supply orders
• Investigated and resolved billing/payment discrepancies, worked with payroll on related issues
2012-2015 Project Assistant
Hope Center Complex Care Management Clinic and Administration
• Data Lead for Institute for Healthcare Improvement Triple AIM Collaborative– Better Health & Lower Costs for Patients with Complex Needs grant, DSRIP grant, and other local grants; data analyst for cost effectiveness study of utilization and patient reported outcomes for complex care programs for high-cost, high-utilizing patients
• Designed, coded, maintained, and implemented all clinic data systems for both process and outcome evaluations; implemented database to capture eligible patients for intervention enrolment
• Interpret & communicate all health outcomes data, intervention data, study costs to medical director and management team
• Maintained intervention regulatory documents, patient documents, and expenses for individual study sponsors; ensured coordination of the Hope Center participants for follow-up & evaluation completion; liaison to different case management teams
• Trained all staff on IT systems and clinical applications: NextGen, i2i Population Health, 3M, Sorian Financials and Clinical, Wellsoft 3
2013-2014 Project Assistant
Delivery System Reform Incentive Program (DSRIP)
• DSRIP, $3.4 billion federal pay-for-performance initiative that supports California’s 21 public hospital systems to transform care delivery to be more integrated and improve health outcomes.
• Coordinated and implemented a variety of projects; provided operational and procedural support to the grant director by coordinating and assisting with day-to- day department operations
• Monitored project activities for to ensure compliance with grant protocols, data consultation, and coordination seven different projects which included: Sepsis Harm- Reduction, Central-line Associated Blood Infection Harm Reduction, Surgical Site Infection, Panel Management for Primary Care Providers, HIV Care Coordination Project, Medical Home Expansion Project
2012-2012 Public Health Intern
Chief Medical Officer, Dr. Kathleen Clannon
• Planned and implemented multiple all-medical leadership meetings aimed at correcting medical staff deficiencies per Center of Medicare and Medicaid (CMS) guidelines
• Prepared, distributed and presented health education materials including reports, bulletins, visual aids, videotapes, posters, PowerPoints regarding system transformation and the Affordable Care Act
• Developed, coordinated, and conducted operational plans and polices necessary to achieve program objectives, CMS requirements, health reform preparation
• Conducted variety of literature reviews on health policy, popular incentive models Research and Academic Employment
2011-2012 Touro University-California Vallejo, CA
College of Osteopathic Medicine
Research Assistant
Shin Murakami Lab PhD
4
Research Summary:
The lab's research focused on using Caenorhabditis elegans to elucidate the mechanisms behind age-related memory impairment (AMI). In particular, we focused on a proposed mechanism for AMI, oxidative stress caused by an imbalance between the generation and removal of reactive oxygen species (ROS) and reactive nitrogen-oxygen species (RNOS), which can cause aging through cell damage. By completing various behavioral assays we worked to better understand the role of oxidative stress in AMI and investigate potential treatment options in humans, such as osteopathic manipulative medicine. Research Assistant Role:
• Training new researchers and student workers
• Outreach to low income high school students to become interested in basic science research
2010-2011 Diablo Valley College Pleasant Hill, CA
Department of Biological and Health Sciences
Program Manager
• Directed day-to-day operations of $30,000 funded tutoring program for community college
• Supervised 30+ college students on daily basis; hired, trained, and supervised 10 tutoring staff
• Started pre-medical mentorship program for students
• Developed partnerships with various college departments, ordered supplies; prepared and submitted POs; invoices & expense reimbursement; worked with payroll; office management
2010-2011 Mills College Oakland, CA
Department of Biology, Department of Nursing
Teaching Assistant
• Conducted one-hour workshops, graded assignments, and assisted with running the lab class.
• Redesigned the immunology lab manual for future sections of the course. 2012-2013 University-California, San Francisco San Francisco, CA Center for Community and Health
Volunteer Research Assistant
Nicole (Nicki) Bush PhD Lab
Research Summary:
The main project of the lab is the Stress, Eating, and Early Development (SEED), longitudinal study, assessing the effects of a randomized control trial of a prenatal stress 5
reduction and maternal eating intervention on offspring development. This study is focused on prenatal programming effects on offspring temperament, physiology, anthropometry, and neurodevelopment with the goal of understanding mechanisms for social disparities in childhood obesity and mental health. Research Assistant Role:
• Phone screened potential study candidates using script as guide
• Data entry of key information regarding each candidate screened, physiological markers and demographics
• Contributed to literature reviews, research posters
• Data collection, cleaning, testing
2008-2011 Mills College Oakland, CA
Department of Biology
Jill Barrett Research Program
Research Assistant
Jared Young PhD Lab
Research Summary:
Odor sensing pathways and their modulation in the nematode C. elegans. Research Assistant Role:
• Performed forward genetic screens
• Behavioral chemotaxis assays
• Maintained multiple worm lines for future experiments, egg wash
• Coordinated Young Lab Journal Club, training new volunteers
• Ordered supplies, lab operations
2008-2009 Carrington College Pleasant Hill, CA
Dean of Education
Director of Career Services
Administrative Assistant
• Full-support office management for Dean of Education
• Researched job postings and create various marketing displays
• Assisted with new student orientation.
• Telephoned employers and graduates for employment and externship opportunities
• Covered the front desk, filing, typing, enrollment agreements, shipping management, helping students, answering phone calls, talking messages Volunteer Health Experience
6
2011-2015 Berkeley Free Clinic Berkeley, CA
Volunteer Clinic Coordinator
Information Resource Collective
Organization Overview: The Berkeley Free Clinic (BFC) is a collective organization that has been providing dental care, medical care, peer counseling, and community referrals since 1969.
• Planned and implemented social services section for the BFC with an emphasis on homeless rights and youth rights.
• Developed and presented health education and promotion trainings, workshops, conferences, community presentations
• Prepared and distributed health education materials, including including reports, bulletins, and visual aids such as films, videotapes, photographs, and posters
• Designing and developed continuous education courses for long term volunteers at the information resource collective
• Created intake forms and forms for data collection and entry 2012-2013 Highland Health Advocates Oakland, CA
Volunteer Supervisor
Highland Hospital, Alameda Health System
Organization Overview: Highland Health Advocates (HHA) Project Help Desk and Legal Resource Connection is a joint help desk and medical-legal partnership that leverages the volunteer power of undergraduate, graduate, and law students to increase the capacity of Highland Hospital to address the social service needs of patients. The goal of HHA is to improve patients' health outcomes while decreasing ED and acute care hospital utilization.
• Mentored undergraduate volunteers in program
• Educated volunteers on social determinants of health
• Developed and implemented volunteer curricula
• Consulted on pocket health protector mobile app development 2013-2013 Women’s Community Clinic San Francisco, CA Client Service Coordinator
Women’s Health and Mental Health Section
Organization Overview: Since 1999, the Women’s Community Clinic has used an innovative volunteer-based business model to provide affordable and accessible health 7
care services to Bay Area women and girls. With a proven track record of success, the Clinic has earned a reputation as a safe, welcoming environment where uninsured women can access high-quality health services.
• Client Services Coordinators are the first point of contact for clients to experience the safe, respectful atmosphere of the Women’s Community Clinic.
• Schedule appointments
• Screen and process calls (triage)
• Answer many of our client’s health-related questions, and provide callers with a wide range of referrals.
2012-2012 Touro Student-run Free Clinic Vallejo, CA Case Manager- Chronic Disease
Health Education and Promotion Section
Organization Overview: The Student-Run Free Clinic (SRFC) is a free clinic organized and staffed by students from Touro University California. A licensed clinician provides direct, on-site supervision. The SRFC was developed in order to foster a relationship between the city of Vallejo and Touro University by providing a valuable resource for low-income residents of Vallejo.
• Worked with other public health students to create a student run case management team at the clinic
• Collaborated with Solano County Public Health Department to determine community health needs and the availability of services, and to develop goals for meeting those health needs
• Designed and conducted evaluations to assess the quality and performance of health education programs in Vallejo
• Developed operational plans and policies necessary to achieve health education objectives and services for chronically ill population
• Developed and coordinated health needs assessments and other public health surveys 2011-2012 Haight Ashbury Free Clinic San Francisco, CA Rock Medicine – Event Medicine
Basic Medic
Organization Overview: Rock Medicine, a program of Haight Ashbury Clinic, provides free medical care at the greatest concert venues in California. 8
• Medical assistant at various concerts in the Bay Area
• Learned basic medical terminology and CPR basic skills Awards and Honors
2013 California Association of Public Hospitals (CAPH) & Safety Net Institute (SNI) – Honorable Mention
2012-2013 Dean’s List, College of Public Health, Touro University-California (each semester) 2009-2010 Vera M. Long Scholarship for Women in Science; Mills College 2008-2010 Arthur Vining Davis Science Scholarship; Mills College 2008-2011 Jill Barrett Research Program; Research Scholarship 2008-2010 Dean’s Scholarship; Mills College
2005-2007 Dean’s List, College of Biological Sciences, Diablo Valley College Posters and Presentations
1. “Using C. elegans to Advance Osteopathic Manipulative Medicine” (poster); Teen Life Conference Annual Meeting; Vallejo, CA (2011)
2. “Genetics Screen for mutants lacking a food block on olfactory adaptation” (poster); 18th International C. elegans Conference; Los Angeles, CA (2011)
3. “Genetics Screen for mutants lacking a food block on olfactory adaptation” (poster); 18th International C. elegans Conference; Los Angeles, CA (2011)
4. “Genetics Screen for mutants lacking a food block on olfactory adaptation” (poster); Society for Neuroscience Bay Area Chapter: Bay Area Neuroscience Gather (BANG); Vallejo, CA (2011) 5. “Genetics Screen for mutants lacking a food block on olfactory adaptation” (poster); Bay Area Worm Meeting; Berkeley, CA (2011)
6. “Hunting for a gene that causes an extended food block on olfactory adaptation in C. elegans” (poster); Society for Neuroscience Faculty for Undergraduate Research; San Diego, CA (2010) Languages
1. English (Native proficiency)
2. Farsi/ Persian (Native proficiency)
3. Spanish (Basic proficiency)
Computer and Clinical Software
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1. Microsoft Office Suite: Word, Access, Excel, Visio, Publisher, Powerpoint, Outlook, Endnote, Sharepoint 2. Clinical Applications & EHR: NextGen, Crystal Reports, Sorian Financials, Sorian Clinical, Signature Gold, Wellsoft, i2i Population Health, 3M, Wellsoft 3. Statistical Software: STATA, SPSS
4. Coding Languages: SQL
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