Assistant Administrative
Resume:
NAVARRA RIVERA
New York, NY 10034
Home: 646-***-****
Cell: 646-***-****
*************@***.***
SUMMARY
Skillful and dedicated career oriented professional with extensive experience in the coordination, planning and support of daily operational administrative functions.
Skillful and dedicated Human Services professional with extensive experiences in building professional relationships, working in groups, and teaching and communication
Able to provide supportive counseling, serve as a liaison, and supervise homeless services
Adept at helping clients understand the process of change and how it effects their social, political and economic status
Highly focused and results, oriented in supporting complex, deadline-driven operations, with the ability to identify goals and resolve issues in initial stages.
Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, Quick Books, Outlook, Internet Research
Proven track record of accurately completing research, reporting, information management, marketing, and business development efforts within budget requirements.
EDUCATION
Metropolitan College of New York, New York, NY
BPS (Bachelor of Professional Studies) in Human Services
Graduated, spring 2014
AA (Associate of Arts) in Human Services
Graduated, spring 2012
Manhattan Institute of New York New York, NY
Nursing Assistant Certificate 2009
EKG/Phlebotomy Certificate 2007
Medical Billing and Coding 2005
WORK EXPERIENCE
Gourmet Dining Bronx, NY
Manhattan College 2016 - Present
Cashier at C-store
Mrs. Frances Washington New York, NY
Home Care Aide 2008- 2015
Assisted the patient in her daily activities such as bathing, dressing, grooming, and escorting to different facilities
Cleaned the residence, washing clothes, cooking and other housekeeping activities
Played indoor games such as chess and reading letters and books
Purchased household requirements and medicines
Sunshine Daycare New York, NY
Administrative Assistant 2007-2009
Greeted visitors and referred them to the appropriate person or office
Operated a single/multi-line phone to receive and provide routine information, take messages, and transfer calls
Operated office machines (e.g., photocopiers, shredders, addressing equipment, fax machines, scanners, postage machines
Maintained stocks of forms and/or other documents used on a regular basis
Sorted and distributed incoming mail
Maintained computerized lists
Classified: codes/indexes data for input into a computer-based record keeping/processing system
Classified: codes/indexes transactions, files, records, correspondence, and forms according to their contents using a standard/prescribed classification system
Performed data entry and retrieval using a personal computer
Mount Sinai Hospital New York, NY
Service Assistant 2007 - 2008
Transported labor and delivery patients to post-partum units.
Ordered hospital supplies and stocked medical supplies.
Managed and maintained clean and pristine operating rooms
Maintained excellent interpersonal relations with all patients and medical staff.
Essex Temporary Services New York, NY
Receptionist 2004 - 2005
Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmitted information or documents to customers, using computer, mail, or facsimile machine.
Heard and resolved complaints from customers and public.
Performed administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
Filed and maintained records.
Provided information about establishment such as location of departments or offices, employees within the organization, or services provided.
Collected, sorted, distributed and prepared mail, messages and courier deliveries.
Processed and prepared memos, correspondence, travel vouchers, or other documents.
Received payment and recorded receipts for services.
Internships:
Kingsbridge Rehab Center Bronx, N.Y 2011- 2014
Worked as a Community Liasion who helped clients get their GED, also helped clients maintain sobriety and not get evicted from their homes
Taught sobriety workshops and helped the H.I.V clients to attend all their appointments to maintain a healthy lifestyle.
Supervised five of the case managers to help them get their clients to come in to every session.
Kinder-Care New York, N.Y 2012-2013
Helped teacher grade students work as an assistant
Assisted students with work
Monitered class on field trips
Took over class when teacher needed to step out of class for a brief meeting
References:
Professor Dr. Charles Gray 212- 343-1234 Email: *****@************.***
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