Management Human Resources

Dawn Michelle Murphy

**** ****** *****, *****, ***** 75093

214-***-**** ***************@*****.***

Professional Profile:

Attorney with more than 25 years of experience in Third Party Risk, Contract and Compliance Oversight:

Created and Implemented, CFPB compliant Vendor Audit, Compliance Reporting and Vendor Lifecycle Oversight Program

Created Processes and Implemented Tools for Compliance Reporting of Vendor Financial and Reputational stability, Consumer Complaints and Sanctions and Exclusionary Lists

Implemented Vendor Diversity Program

Created and Implemented Paperless Vendor Contract Negotiation, Sourcing (RFX) Process and Tools.

Implemented Inclusion of 4th Parties Within Vendor Oversight Program

Hands On Management of Customization, Implementation and Integration of Supplier Due Diligence, Contract Management and Document Repository and Compliance Reporting Tools, and Electronic Contract Execution Software and Processes

Managed Post-Acquisition Consolidation of Suppliers

Adapts to New Code or Complex Regulations and Revises Current or Builds Efficient Processes for Compliance

Professional Experience:

OCWEN FINANCIAL CORP (Homeward Residential) Coppell, Texas 2009 to Present

International mortgage servicing and lending firm

Sr. Manager Third Party Risk Management Audit and Compliance Reporting (January 2014 – Present)

Director of Third Party Risk Management (March 2013 to January 2014)

Vice President Supplier Management (December 2009 to March 2013 Homeward)

Implementation of end to end vendor oversight program based on “Three Lines of Defense” concept and compliant with CFPB, OCC, GSE, National Mortgage Settlement, NY Consent, MHA-C and SOx guidelines

Consolidation of vendor audit program to include Default Attorney firms.

Implementation of vendor financial stability program and tool

Implementation of vendor contract management, RFX and repository tool

Implementation of vendor reputation review tool and process and Exclusionary/OFAC reviews

Vendor Market Fee Study Management

Management of vendor performance quantitative and qualitative metrics and scorecards based on service level agreements

Consolidation of vendors on-boarded through acquisitions

Expanded program to include support from offshore resources

Presentation and management of document production in response to investors and regulators

Creation and management of SIG based vendor due diligence questionnaire and request for production.

Creation and implementation of Vendor Diversity Program

Creation and implementation of contract management program and processes to encompass finance, legal and corporate compliance policies for spend approval, mitigation of risk through contract provisions and regulatory requirements.

Creation of paperless supplier management department through implementation of electronic signature and approval process resulting in cost savings and improved documentation of process compliance.

Creation and management of vendor exit strategy program

Created collaborative processes between end use business units, legal, compliance, cross functional support teams and vendors to determine need for outsourcing

Ensured vendor contracts contained the most favorable terms, provided the best products and services to meet the business units’ needs and were supported by required vendor documentation.

Management, reporting and strategic planning based on vendor spend reporting

Creation and implementation of quarterly vendor newsletter and management of Vendor Information and Policy site

W.M. KRISTON & SONS, INC., Winter Haven, Florida 1986 to 2008

Florida utility construction firm.

Corporate Counsel (1993 to 2008)

Created and implemented OSHA compliant Safety program. Program adopted in part by Verizon.

Drafted, negotiated, and defended multi-million dollar agreements between firm and major utility firms, municipalities, county and state governments and large private holdings.

Implemented sub-contractor oversight program.

Implemented Human Resources Program.

Assisted with major expansion of services to increase revenues by 25% within 24 months.

Three year Board member of Polk County Utility Group, largest voluntary membership group in the industry for the state of Florida.

EDUCATION:

Stetson College of Law, St. Petersburg, Florida - JD

Florida Atlantic University, Boca Raton, Florida - BBA in Business management

Member of Florida and Georgia Bar Associations

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