Pratima Bulsara

East Meadow, NY

acu4i9@r.postjobfree.com - 516. 236.8096

WORK EXPERIENCE

Teller/Customer Service

Capitalone Bank - Bellmore, NY - June 2013 to March 2016 Responsibilities

I help customers with any questions regarding their accounts. I also help customers with deposits, withdrawals, credit card payments or any other payments such as safety deposit box or mortgage payment. I refer customers to open accounts, credit cards or apply for any suitable product that may fit each customers according to their needs. I help customers on the phone as well with any questions they may have. Accomplishments

My impact has been successful recommendation of products and services to our clients resulting in deeper relation.

Skills Used

Trendsend tool for a teller functions, touchpoint and Iris tool to look up their information and see what offers they have on their accounts so you can offer different products to them. Section Supervisor

Macy's - Hicksville, NY - October 2010 to April 2012

• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

• Take inventory or examine merchandise to identify items to be reordered or replenished.

• Answer customers' questions about merchandise and advise customers on merchandise selection Kiosks

• Take inventory or examine merchandise to identify items to be reordered or replenished.

• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised

specials.

Administrative Assistant

Coldwell Banker Real Estate - Bellmore, NY - May 2006 to May 2009

• Prepared and edited the information for the real estate properties "Open House" on Stratus System;

• Prepared schedules and reports on "Showing Desk" for the real estate properties;

• Performed routine updates on "FISBOS" which provides agents the latest information about the real estate properties;

• Performed duties such as scheduling appointments, preparing correspondence letters and database reports based on various criteria for the real estate properties. Executive Assistant

Ramada Plaza Hotel, JFK Airport - February 1999 to December 2002

• Scheduled, managed and coordinated all special events at the hotel and ongoing renovation projects;

• Acted as a liaison between the hotel and outside clients for various types of functions;

• Prepared the safety schedules and protocols for the events of all types;

• Prepared standard operating procedures and project management for events and functions;

• Recommended multiple usage furniture and equipment for the hotel to create multipurpose/multifunctional spaces

• Managed the overall engineering and custodial budget for the hotel;

• Assisted in various presentations pertaining to the hotels' present and future space needs; Administrative Assistant

Health Force - Flushing, NY - July 1995 to January 1999

• Interviewed applicants and recommend hiring of new employees based on qualifications;

• Built and maintained client relationships through daily contacts to review the services provided;

• Maintained and upgraded the internal database systems for client and employees information;

• Acted as a liaison between outside medical agencies and human resource department for the employment opportunities;

• Trained and supported the staff on the newly acquired resource database system;

• Assisted in preparation of budget submissions for the headquarter; EDUCATION

Business Administration

LaGuardia Community College of the City University of New York - Long Island City, NY 1989 to 1991

John Bowne High School - Queens, NY

1986 to 1988

SKILLS

Certificate in Banking in 1991 ; Real Estate System- Stratus ADDITIONAL INFORMATION

COMPUTER SKILLS

Microsoft: Windows XP, Windows 2000 Professional, MS Office 2000 Professional, Real Estate Systems: FISBOS, Stratus

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