.Net Customer Service
Resume:
Anusha Vuppuluri
*****************@*****.***
PROFESSIONAL SUMMARY
A self-motivated IT developer with 8 years of professional experience in software design and development using Microsoft technologies, proficient in creating customer centric applications.
Expertise in designing and developing Windows based applications and Web based applications using .Net Framework 4.5/4.0/3.5/3.0, ASP.NET, ADO.NET, VB.NET, C#.NET, LINQ and SQL Server.
Extensive experience in C#, ASP.NET, Web Forms, Win Forms, WPF, VB6, LINQ, ADO.NET, Web Services, WCF, .net Tiers and .NET related technologies.
Experience in creating applications using ASP.NET, C#, ADO.NET with Angular JS and Bootstrap responsive design for migration web to mobile platforms integrations.
Hands-on experience of MVC 5: Razor, View Engine, HTML Helper methods, Entity Framework Model and LINQ.
Strong experience in creating application including WCF, WPF, Silverlight using Visual Studio.
Have experience implementing Service Oriented Architecture (SOA) with WCF Web Services.
Proficient working with Stored Procedures, Functions, Views, Cursors, Triggers in SQL Server, 2005, 2008, 2012, Oracle 10g, MS-Access and MYSQL databases using T-SQL and PL/SQL.
Extensively worked with ADO.NET to connect SQL Server and Oracle using Connection, Command, Data Adapter, Data Set, Data View, Data Row, Data Grid, Data Column, Data Reader, Constraint and other Database Objects.
Strong knowledge of implementing Bootstrap framework for making responsive UI screens.
Experience in Object Relational Mapping (ORM) by using ADO.NET Entity Framework. Proficient in developing, and deploying secured Windows Forms applications.
Experience in database connectivity programming using ADO.NET, ADO.NET Entity Framework, and LINQ to SQL.
Expert in designing reports using Microsoft SSRS and data integration using Microsoft SSIS and also data analysis services using Microsoft SSAS.
Extensive working knowledge on Configuring and version controlling with Team Foundation Server (TFS), Visual Source safe (VSS).
Expertise in development of 3-Tier/N-Tier Architecture and implementing OOP paradigm using Waterfall and Agile-Scrum, TDD, Iterative methodologies. Working experience in agile methodology using Rally dev tool.
Familiar with MS SharePoint.
Extensive work experience on Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing and Black Box Testing.
Strong analytical and problem-solving skills coupled with excellent written, verbal and interpersonal communication skills.
Versatile team player as well as independent contributor.
Ability to conceptualize, document, and communicate project ideas and plans.
Enthusiastic and Quick to learn new applications and tools and willing to take individual responsibilities.
A good team player with strong ability to learn and adapt new skills and makes efforts to do the work at hand and manage time effectively.
TECHNICAL SKILLS
. Net Technologies
VB.Net, ASP.Net, C#, .Net Framework 2.0/3.5/4.0/4.5,ADO.Net,Web Services, SOAP, IIS, WCF/WPF/Silverlight, ASP.Net MVC 2.0/3.0/4.0/4.5, Windows Application, Windows Service, TFS, AJAX, LINQ, Entity Framework, Enterprise Library
Programming Languages
C#.NET,C++, JAVA, C, VB.NET, SQL
Web Technologies
ASP.NET, ASP, AJAX, HTML, XHTML, CSS, XML,XSLT, XPATH, XSD, Anglar JS,ADO,ADO.NET, LINQ, WCF, Web services, WSDL, .NET Remoting
Script Languages
VBScript, JavaScript, Jquery, Jason
Operating Systems
Windows 8/7/2000/XP/Vista, Unix
Databases
MS-Access, Oracle 9.i, and MS-SQL Server 2005/2008/2012
Development Tools
MicrosoftVisualStudio.NET 2010/2008/2005/2003,TelerikTools, Silverlight 4.0/3.0/2.0/1.1, NUnit, MS Visio
Methodologies
Agile, SCRUM, Waterfall,,V-model
Version Control Tools
Visual Source Safe 6.0, Subversion (SVN), Team Foundation
Server(TFS), Quality Center 10.0
Reporting Tools
Crystal Reports, MS SQL Reporting Services (SSRS), SSIS
PROFESSIONAL EXPERIENCE
Client: LPL Financial, San Diego Oct 2013 – Till Date
Role: Sr. Net Developer
Description: E Statement
The main aim of the project is to provide electronic Statement feature to LPL Advisory Services, Institution Services, Registered Investment Advisors, LPL Retirement Partners and AXA. This feature supports to upload LPL Forms to third party e-Statement vendor for electronic Statement. It also provides Single Sign On feature from BranchNet to third party vendor to verify the forms that are uploaded from Branchnet to DocuSign. Finally once the forms are signed by the clients they are pushed back to imaging workflow.
Responsibilities:
Understanding and reviewing the existing applications with the help of the business team and involved in requirements gathering from client.
Created and modified existing user controls and custom controls.
Implemented design patterns such as Mediator and Singleton using C#.Net.
Involved in understanding the existing data flow of the application and data integrity using ASP.Net User Controls, Server Controls and ADO.Net.
Made enhancements to the existing Widgets in User Interface using C# and Asp.Net.
Designed and developed an in-house Admin Tool using MVC3 framework to check Event Logs and Usage Statistics of the Application.
Used Telerik AJAX controls (RadGrid, RadUpload, Collapsible Panels, RadStrip, RadWindow etc.) for better user interface and enhanced functionality.
Implemented Client Side Validation using JQuery, Javascript and Ajax.
Created web methods in WCF Service using .Net4.0 and added caching in WCF Service using Memory Cache which is available in .Net4.0
Used JSON and XML Serialization to store the request and response objects of the web service in database for Logging and Auditing functionality to improve bug tracking.
Added Tracing in web.config to keep track of the request and response using Microsoft Trace Viewer.
Developed many SQL queries to fetch data as per the business requirements with tuning techniques.
Designed and developed SQL Server Stored Procedures, Triggers, Views, and User defined functions for all the DML functionality for the web site.
Worked on several complex stored procedures to get the data from SQL database to the User Interface.
Involved in integration of Widget controls to the existing application.
Used Microsoft Visual Studio Team Foundation Server (TFS) as source control tool.
Involved in bug tracking and fixing in production environment by optimizing the SQL queries.
Environment:
VisualStudio.NET 2008, 2010, ASP.Net, MVC3, C#, Web forms, CSS, HTML, ADO.Net,XML, JSON, SQL Server2005,2008R2, TFS, IIS 7.0, WCF Services, Windows Server 2008R2.
Client: Humana, Louisville, KY Jan 2012 – Sep 2013
Role: .Net Developer
Description: Independent Health is one of the country’s leading health plans for customer service and Satisfaction. It provides insurance products and services that offer affordable access to quality health
Care. The Hospital Patient Portal is a program build to assist the process of Patient registration,
Managing patient visits and visit related documents. It has 2 sets of views, namely Patient login and
Staff login. Patient login includes pages for creating accounts and viewing visit info. Staff login includes features like Patient search, managing visit information and managing visit specific documents
Responsibilities:
Participated in the design architecture and analysis of the project.
Involved in the iterative process of developing in Agile and Scrum environment.
Developed the modules in Visual Studio .Net 2010 using ASP.NET 4.5, VB.NET, JavaScript, HTML, CSS, ADO.NET and SQL Server 2008.
Involved in Product Development.
Developed and consumed WCF and WPF services for communication with internal systems.
Developed WCF service endpoints and exposed them over default protocol ( SOAP over http) settings.
Developed new modules in VB.NET based on old source code in VB and migrated from VB to VB.NET.
Validations of forms were performed using JavaScript, AJAX and .Net Validation controls.
Used Microsoft Silverlight to build and run rich internet application.
Used Master Pages and Cascading Style Sheets (CSS) to render a uniform look and feel for the application.
Created an Administrator’s interface where the Admin could get an access to database data and could access/modify/update the data which would dynamically be reflected in the web forms.
Used SSIS, SSRS for the reporting part of the application.
SSAS is used for Data Warehousing and Business Intelligence in the application.
Developed T-SQL Queries to fetch complex data from different tables in remote databases using joins, database links and formatted the results into reports and kept logs
Crystal Reports was used to generate complex reports. The reports could be exported in Excel or PDF formats.
Environment:
ASP.NET 4.5, VB.NET, ADO.NET, .Net Framework 4.5, HTML, CSS, AJAX, Java, JavaScript, MVC 3, Visual Studio 2010, MS SQL SERVER 2008,SOAP,IIS 7.0, T-SQL, SVN, WCF, WPF, Web Services, Crystal Reports, Visual Source Safe, JavaScript, Microsoft Silverlight, SSRS, SSIS, Scrum.
Client: Midwest Wireless, Mankato, MN Oct 2011 – Nov 2012
Role: .Net Developer
Description: Midwest Wireless based in Mankato Minnesota is a telecomm and internet service provider. The project was an intranet based Customer Service application which deals with the billing calculation and adjustments. CBE (Converged Billing Engine) is web-based software for the Midwest Wireless call centers to serve their customers efficiently. The application is being used by CSRs (customer service representatives) to make various billing adjustments, Product adjustments, payment history details for both residential and business consumers and can manage various types of billing notes generated for further information of the customer. It also supports various functionalities of the CSRs for managing daily tasks dealing with the customer Information.
Responsibilities:
Involved in complete SDLC, which includes Requirements Gathering, Analysis, Design, Development, Implementation, Enhancements, Maintenance, and Support. Involved in User Interface development using HTML, CSS and ASP.NET
Client Side validation of pages done in JavaScript and Validation controls were incorporated for Server Side Validation
Responsible for implementing the Client Side Validations using JQuery and Java Script
Involved in migrating Web Services to WCF based on Service Oriented Architecture (SOA)
Developed WCF Services Framework for providing Search and Authentication services
Developed n-tier Application with UI, Business and Data Access layers using ASP.NET, VB.NET
Made use of Data Grid, Data List and Repeater Controls to display data in a customized format in the ASP.NET web pages. Implemented ASP.NET State Management
Writing both web services and WCF services
Developed web pages using C#, ASP.net and Telerik Controls.
Used ADO.Net objects such as Data Reader, Data Adapter and Data set.
Encrypting and Decrypting user credentials and web.config sections.
Migrated DTS 2000 packages to SQL Server and modified the packages accordingly using the advanced features of SQL Server Integration Services (SSIS)
Involved in Unit and Integration testing for quality assurance purpose
Used Team Foundation Server as Source Code Repository
Involved in Application Maintenance for a period of 3 weeks
Environment:
VB.NET, ASP.NET, IIS 6.0, OOPS, OOAD, .NET Framework 3.0, Java Script, AJAX,ADO.NET, CSS, SOAP, XML, XSLT, Web Services, Visual Studio 2005, SQL Server 2005, T-SQL, WCF,
SOA, TFS, SSIS.
Client: Texas Medicaid & Healthcare Partnership, TX Jan 2010 – Sep 2011
Role: .Net Developer
Description: Texas Medicaid is the state and federal cooperative venture that provides health-care benefits to eligible Texas residents.5010 is an Upgrade of the existing application 4010 in which we had some enhancements. TMHP facilitates the providers with various claim forms for Professional,
Institutional and Dental Claim Types. These claim forms are submitted by the providers and is processed Through EDI. This EDI validates the claim submitted and returns the result depending on the request type of the provider.
Responsibilities:
Involved in the Analysis, Requirements gathering and Development of the project.
Involved in Developing the Detail Design documents.
Developed the new User Interface and modified the existing User Interface.
Worked with Edit Server in developing the User Interface.
Implemented the Business logic in C#.NET, where all the Business Objects are written in
developing the whole Application.
Worked with User controls and ASP.Net controls in .Net.
Used JavaScript to perform the client side validations and to generate dynamic actions.
Created Object Oriented Programming (OOPS) objects like Abstract Classes, Interfaces Implementation using C# for extracting data from database.
Followed Agile Scrum Methodologies.
Developed the Web Services and invoked them by using XML, SOAP and WSDL tool for creating proxy classes.
Worked with SOAPUI to test the WebServices.
Worked with Proxy Classes via webmethods.
Worked on XMLSerialization to access the properties of an object and modify its values.
Tested the application as per the test cases and business logic using unit test.
Worked with Team Foundation Source Control (TFS) which stores all code, as well as a record of all changes and current check-outs for versioning.
Environment:
ASP.Net, C#.Net, Web Services, Unit Testing, Integration Testing, Visual2010, SQL-Server 2008, SSRS, XML, MS-Windows XP, JavaScript, HTML, SOA, OOAD, TFS, Agile (Scrum) methodologies.
Client: Fanne Mae, Herndon, VA ` Oct 2008 – Dec 2009
Role: .NET Developer
Description: ISHOWROOM is an Automotive Dealership application with which vehicle purchase
Contracts (Deals) are prepared signed and additional services (including insurance and extended
Warranties) may be offered to the purchaser. The application calculates the associated sales taxes,
Finance charges and the resulting total sale price and monthly payment for the various types of vehicle contracts. Other functionality includes Side-by-Side comparisons, customer quotes and used vehicle appraisals.
Responsibilities:
Involved in Requirement Analysis, gathering, Low Level Design, Coding and Integration.
Responsible for developing the Data Access Layer (Model) using ADO.Net Entity Framework Model, LINQ to Entities, and C#.
Responsible for designing and developing the UI using HTML, CSS, JQuery, JavaScript.
Responsible for developing the reusable Components on UI(Views) by developing the Partial Views, View starts, and reusable components for implementing the business rules with C# and OOPS Concepts.
Client Side validation of pages done in JavaScript and Validation controls were incorporated for Server Side Validation.
Responsible for designing and developing the Business Layer Component using C#.
Responsible for developing the Data Access Layer (Model) using ADO.Net Entity Framework Model, LINQ to Entities, and C#.
Responsible for writing the Actions in the Controllers which implement the Business Rules and which act as a mediator between UI (View) and Database (Model).
Responsible for designing and developing the database objects like Tables, Views, and Complex T-SQL statements involving Joins and using Temporary Tables, UDF(User Defined Functions)
Worked in SQL database Optimization, and implementing the Performance tuning steps on the Data Retrieval Queries.
Responsible for publishing and consuming the WCF Services.
Created Stored Procedures, Functions, Views and Triggers in Oracle database using PL/SQL for regulate and maintain complex data.
Worked on Microsoft Team Foundation Server for version control, individual task status and Database
Environment:
Visual Studio .NET 2008/2010, ASP.NET Framework 4.0 & 3.5, WCF, JQuery, ADO.Net
Entity Framework, SSRS, HTML, DHTML, JavaScript, C#, Oracle 10g, TFS.
WilShire Technologies, India OCT 2007 - MAY 2009
.Net Developer
Project: Web Portal
Wilshire Technologies Ltd is a professional web design and development company which provides consulting services to various clients. This is web-based portal for school and colleges, which involves maintaining the MIS for school/college. The features of the web portal include several activities of a school/college comprising General administration, Admission procedure, Content Management, Internal Assessments, Online assessments, and creation of Report cards for the inter and intra school activities & functions.
Responsibilities:
Involved in design and development of the ASP.NET web application.
Created classes and modules in C# using Visual Studio.
Developed data driven web pages using ASP.Net and C#.
Designed web pages using Master pages and created some rich server controls like Data Grid and Data List controls using ASP.NET.
Implemented the database connectivity, which used stored procedures to retrieve information about the customers and their insurance plans.
Created libraries to implement business logic that is consumed by the Web application.
Session objects were used to save state and ASP.NET Caching is used extensively to cache static data.
Created Stored Procedures for performing repetitive tasks in updating related tables.
Responsible for Requirement analysis, timely delivery, Client interactions, Resolutions of issues.
Used Microsoft Visual SourceSafe for version control.
Environment:
ASP.NET 2.0, Classic ASP, HTML, C#.NET, Microsoft Enterprise Library, Visual Studio.NET 2005, JavaScript, IIS 5.0, Oracle, Visual Source Safe, SQL Server 2000.
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