Record Techinician

Donna Billa M. Gomez

#** **** ***** ***** ** Mobile No.: 403-***-****

Calgary, AB T2B 2W7 Email Add: ned_61504@hotmail .com

SUMMARY OF QUALIFICATION

I am well trained individual with extensive experienced in Oil and Gas - specifically in determining and identifying the terminologies of the documents. I Handle Disposition and Acquisition project. Coverage team at (Cenovus, Pennwest, ConocoPhillips, Centrica, TAQA, Omers, Vermillion, Alliance and Suncor). Handling critical project to perform 100% accuracy such as Apache, Cenovus and Husky Project. Finishing the task ahead of time efficiently. Enthusiastic, adaptable and able to adjust to any workplace situation. I have the ability to complete unfamiliar tasks in a calm, confident and professional manner and be an asset to any organization seeking a dedicated, honest and loyal employee who can deliver positive result. Strong administrative background total of 5 years in the Philippines and 3 years in Oil and Gas Canada

SPECIAL SKILLS / INTERESTS

Proficient in Livelink, Landrite, QBLM, Kofax, GEOscout, CWS, Filezilla

MS Office Applications, (such as MS Word, Excel, Power Point and Outlook), photo editing using Adobe Photoshop, simple lay outing using Visio 4 MS Windows and with background on Basic Computer networking and programming.

Knowledgeable on SAP Business Application,

Well-versed in oral and written English and Filipino.

Able to work equally well in team or alone

Hard-working and professional attitude towards work.

EDUCATION

University of Makati

Bachelor of Science in Computer Science (Object Oriented Programming) 1999-2003

EMPLOYMENT

RECORD TECHNICIAN May 16, 2012 – February 1, 2016

TAB PRODUCTS CO. CANADA RECORD CENTRE (Calgary, AB)

Coverage team at (Cenovus, Pennwest, ConocoPhillips, Centrica, TAQA, Omers and Vermillion (located at downtown)

Handling client requests for onsite and offsite Well, Mineral, Surface and Contract files by managing, organizing, coordinating the physical and electronic filing

QC’ing and running the manifest before sending to the client

Use Livelink and TAB Fusion for sending, retrieving and returning files

Creating new files and printing the new labels for Well, Mineral, Surface and Contract files from well licenses into new records

Handling dispositions and acquisitions as a critical project

Scanning the physical file to convert into EWF (Electronic Well File)

Daily interfiling of loose file coming from the client.

Indexing and printing of all cancelled files

Shifting files as required to provide more space for new files

Suncor - special projects (File inventory, reconciliation and metadata validation in Livelink)

Alliance Pipeline - reconciliation of the docs for account receivable

QC TECHNICIAN March 14, 2012 – May 16, 2012

BOWEN WORKFORCE SOLUTIONS INC. (Calgary, AB)

Prepping, Indexing and Analyzing all the important documents

Responsible for auditing, QC’ing the scanned documents that already converted into EWF using Adobe XI for maintaining the 100% accuracy before sending to the client

CHARGEBACK SUPPORT ANALYST August 2010 – April 2011

GLOBAL PAYMENTS PROCESS CENTER, INC. (Philippines)

Providing support and assistance to Chargeback Investigators and Exception Analyst in resolving disputes credit card transaction based on the documents attached to cases

Providing to merchants on proper fulfillment of retrieval requests

Preventing financial losses for the merchant and limiting the financial risk to the company

Consolidating the work done by the team

Assisting the Team Leader in scanning and indexing a document into its proper case and document type

Handling the Team when the Team Leader is not around

MERCHANT ADMINISTRATIVE March 2009 – May 2010

GHLSYS PHILIPPINES, INC. (Philippines)

Responsible for Processing, Analyzing, Promoting, Updating, Managing and Maintaining the 201 File for merchants affiliation to the corresponding acquiring banks such as (BPI, RCBC, BDO and SWUP application for PLDT)

Follow up all the pending Merchant Identification and Terminal Identification number to the acquiring bank (BPI,RCBC and BDO)

Doing a ManCom Reports (Management Community)

Responsible to trained new hire sales and account executive

Conducting seminars to promote our product itself

DOCUMENTATION AND AFFILIATION ASSOCIATE September 2006 – March 2009

OPPAX GROUP (Philippines)

Responsible for Processing, Analyzing, Promoting, Updating, Managing and Monitoring the 201 File for merchants affiliation to the corresponding acquiring banks such as (RCBC and BDO).

Process – forwarded documents for affiliation by the Sales Executive to ensures the credibility of the merchants information to PPC

Analyze – if its for affiliation and that can be forwarded to BANKARD and ECN Bank

Promote – the documents to be signed by CEO and AVP before forwarding to BANKARD and ECN Bank for affiliation

Update – the Sales Executive, AVP (marketing division), ISE and CEO about the pending merchants to BANKARD and ECN thru email and Marketing Divisions meeting

Manage and Monitor– all the details in terms of live merchants and New Merchant Affiliation Security Checking

Follow up the TID & MID to acquiring bank

Accommodate the call for credit card manual approval

Doing CHARGEBACK and REVERSAL when supervisor is not around

Schedule the staff for night duties to assist merchants 24/7

Compute the summary of the night duties staff to be submitted in HR Dept. every payroll day

Doing monthly reports (Rebates, Summary of calls for Night Duty, Summary of Live Merchants)

REFERENCES

Available upon request

Contact this candidate