Customer Service Quality

Anthony Greenwell

Fremont, CA *****

***************@*******.*** - 510-***-****

Highlights & Skill sets :

Leadership ability, Inventory Control Specialist, HACCP Cert,. Production Line and Manufacturing experience. ESD protocol, Clean room experience, Logistics, Quality Control, Customer Service, Lean Mfg Principals 5s Kaizen, Kanban & JIT, ISO 9001, Supply Chain, Procurement, Quality Control (SPC).

Work Experience:

Sr. Quality Inspector Supervisor

R&M Solutions Fremont Ca. (Contractor for Futuris Automotive) Dec-2015- Present

Lead a crew of Quality Inspectors for the rework and inspection for the MODEL X SUV

Worked closely with engineers for the developing and generation of Work Instructions.

Trained and develop Inspectors for various task on the line and on CMM’s in the QI dept.

Implemented Safety procedures that pertained to the dept.

Responsible for all Inspectors Itemized Operation Sheet timecards

Tracked defects and deficiencies on bad engineering parts.

Modifications of various Model X automotive parts to ensure the proper assembly on the line.

Sort parts, assemblies, and sub- assemblies for any defects or improper nomenclatures.

Inventory Control on all consumable parts to ensure various sub assemblies

Interview and access new hires on quality of work.

Conducted pre-shift stand-up to inform the inspectors of goals for present day activity.

Assigned tasks and duties to qualified inspectors.

QC Team Leader

SMX Staffng Tracy Ca.(Contractor for Amazon FC) Jun 2015- Dec 2015

Managed 40 Associates for the movement and quality of customers items and products Inbound & Outbound

Engage with associates that need coaching and training in making rate in the Receiving dept.

Order and distribution of Tools equipment and PPE

Quality CMM check on all Inbound to stow items and products daily.

Delegate tasks to all associates for

Trailer Dock Release (TDR) for inbound an outbound trucks

Track time of contractors for payroll.

Inventory control of incoming items as it gets received

Distribution of items to Stow dept.

Loading trucks for the Distribution and Transportation Facilities

Train associates on Safety Conduct & conduct Floor Safety Inspection

Production & Shipping and Receiving Supervisor

Aryzta Bakery Newark Ca. ( Contractor ) Jun-2013-Aug 2014

Run production floor for morning and evening shift on daily production schedule.

Generate and delegate tasks and duties for all Warehouse workers.

Train associates in 5s Lean Principles

Coordinate Alchemy training for shipping dept

Create Process orders for weekly Production Schedule.

Order tools and supplies for production crew.

Report all yields on product lines.

Input SAP inventory consumption in database.

Plant Consultant

S.F. Herbs and Natural Foods Fremont Ca. ( Contractor ) Aug-2012-Mar2013

In charge of bringing the plant back up for re-conditioning per FDA standards

Implemented Pest Control plan w/ 3rd party intervention.

Oversee Processing, Production, Packaging and Receiving,.

Recruit, train, motivate and lead the production staff

Adhere to budgets and production targets.

Maintain overtime at acceptable levels.

Quality Control of Product Specifications.

Oversee facility maintenance.

Assist with implementing a new ERP system.

Develop & enforce GMP Policy and procedures to incorporate into training of associates.

Adhere to FDA Policies for food safety.

Project Management.

Certified and Train in Lean Mfg. principals.

PRODUCTION SUPERVISOR

PACIFIC CHEESE - Hayward, CA ( Contractor ) Dec-2010 to Aug. 2011

In charge of 23 associates on 3 lines in the production processing department.’

Responsible for the Movement of Raw material from the warehouse to the production line.

Quality Assurance of finished product before Shipping or storage.

Expedited the materials needed for the packaging of various cheese products to ensure the distribution to customers.

Decreased the TAKT time on the Shred line by 10 mins. by creating a staging area for readiness to the line.

Depleted all overstock of excess product, (TRIM) to bring more warehouse storage space and locations.

Created a position as an In-feed Coordinator, to double alleviate from running the wrong product.

Replaced standard machinery parts when needed.

Maintain dept. budget for supplies, tools and accessories.

Corrected specific product and raw material specifications that did not meet within the Critical Control Points.

Ensure that safe work practices are observed with machinery.

Improved efficiencies of the production process, by cross-training temporary employees.

Double check finished goods to ensure that all specifications are being met per QA policies.

Train and developed employees skill sets and leadership qualities to make them more valuable to company

Team Leader

E&J Gallo Winery - Modesto, CA Jun-2008 to Aug-2010

Manage a crew of 25 members in the Cellar of the manufacturing of Wine & Champagne

TCP Project Manager Using Lean Mfg Principles. Saving Co. $80K per yr.

Schedule the manpower per workload of the day prioritizing work schedule.

Knowledge of DOT regulations and dispatching Trucks in and out of Cellar dept.

Conduct Safety training presentations. OSHA and Company policies.

Process and review work orders before submitting to the production floor.

Quality Control by using HACCP of the ingredients and additives used for various wines and champagnes

Inventory Control of ingredients and materials for all blends and cuvees

Train employees on the various processes in the production of Wines & Champagne processes.

Insure that all members are GMP compliant in the Cellar dept.

Train members on the different types of chemical & their use.

Explain all MSDS standards in the Cellar dept.

C02, Nitrogen, Sulfur and Caustic knowledge and the usage with proper PPE

Ammonia and Chiller (Cooler) Experience in the proper usage of equipment.

Managed backlogs for product line, while supporting inventory control and supply chain management.

PRODUCTION SUPERVISOR

COCA COLA CCE - San Leandro, CA May-2005 to Jun-2008

Successfully maintained production Inventory for Bottles, Cans & Closures for packaging dept.

Tracked all materials needed for the bottling of beverages i.e. containers, closures, & labels for the completion of

The Production process.

Made great impact on the delivery time of materials coming & leaving the plant using Lean Mfg Principles.

Ran 5 lines per shift 2 Can lines and 3 bottle lines to successfully reach a 75% Throughput completion.

Used MRP Software for material planning and shipping & receiving.

Tracking of OEE for all line equipment and improved the downtime of the line by 11mins.

Conducted Daily GMP Audits to maintain proper manufacturing safety procedures.

Conducted an all pre forklift checklist class to ensure pre maintenance performance by Drivers.

Generated daily reports and graphs on efficiency, throughput, and inventory control.

Performed Sanitation of all lines and record of tasked perform for daily sanitation of changeovers.

Orders through planner all raw materials needed for the present work week load.

Generated work schedule with shop steward for all qualified employees for mandatory overtime.

Had the container truck drivers move dock locations with the warehouse receiving dock to improve unloading time

to the line.

PRODUCTION SUPERVISOR

KOMAG INC - San JoseCA Jun-1996 to Oct-2004

Supervised 20 Technicians in a clean room environment for the production of Disk Media.

Used MRP Software for the shipping & receiving of aluminum substrates.

SPC control / Q.C. Continuous Improvement training

Report directly to Mfg, manager for production yield status and personnel issues.

Ordered and expedited parts for the maintenance of robotic work cells.

Generated status reports, product analysis, solutions, and presentations for improvements in the manufacturing plant.

Delegated Duties to technicians for the preparation of robotic work cells, while maintaining documentation on the

LAN network

Budgeted department funds for future developments and projects. Managed backlogs for product line, while

supporting inventory control and supply chain management.

US ARMY (3rd Armor 12th Calvary Recon Div.) - GERMANY

INVENTORY SUPPLY SPECIALIST

Education

B.S. in Network Communications @ Masters Institute of Technology - San Jose, CA

Certifications: Quality Systems Internal Auditor Certification October 2007

This a certification given in the FOOD & BEVERAGE industry that gives you the training and knowledge on improving and passing an external audit given by Auditors of that industry. It makes the company become compliant to the industry standards i.e. FDA OSHA

GMP Certificate: This certifies the Good Manufacturing Practices of the individual as per the State of California Food and Health Board,

Additional Information Available upon request

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