Post Job Free

Resume

Sign in

Customer Service Dental Assistant

Location:
Raleigh, NC
Posted:
June 07, 2016

Contact this candidate

Resume:

Stan Jones

**** ******** *****, ***. #***, Raleigh, NC 27612

252-***-**** acu47x@r.postjobfree.com

EDUCATION

Miller-Motte Technical College – 1021 W.H. Smith Boulevard, Greenville, NC 27834

Degree of Study: A.A.S. Dental Assisting

Graduated: 9/15/2006

GPA: 3.94

Andersonville Theological Seminary – PO Box 545, Camilla, GA 31730

Degree of Study: B.A. Ministry/Biblical Studies

Graduated: 8/15/2001

GPA: 4.00

EMPLOYMENT HISTORY

6/08/2015 – present

Onsite Dental Solutions

1009 Capability Drive, Research Bldg. II, Suite 100, Raleigh NC 27695

Position: Office Manager

This position required the following skills and abilities:

Manage two dental clinics and the clinical operations

Responsible for patient management, and to monitor and control patient flow

Ensure practice compliance with local, state, and national procedures and policies. Keep the clinic updated to OSHA, HIPAA, and CDC regulations

Post job openings, arrange interviews, hire new staff, and the retention of dental staff

Oversee operations of dental practice, generate monthly reports

Maintain dental supplies and inventory on a weekly/monthly schedule

Responsible for the proper cleaning and sterilization of all dental instruments

Maintain good and positive relations with all patients, and address any and all concerns or problems that may arise with all patients

Prepare treatment care plans and estimates, and present to patients

01/05/2015 – 06/26/2015

Miller-Motte College – 1021W.H. Smith Blvd., Greenville, NC 27834

Position: Lead Instructor, Dental Assistant, DAII, CDA, EFDA

This position required the following skills and abilities:

Monitor dental assistant student progress for DANB certification exams (ICE, RHS, and CG). Assist students in filling out exam application and submit.

Continually promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making.

Responsible for instructing students in the knowledge and skills that will prepare them to become level entry dental assistants

Provide the student with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects.

Maintain accurate, up-to-date records of student academic and attendance

Continually stay up to date on the latest technology and procedures in dentistry

04/01/2014 – 11/14/2014

Wayne Community College – 3000 Wayne Memorial Drive, Goldsboro, NC 27534

Position: Instructor, Dental Assistant, DAII, CDA, EFDA

This position required the following skills and abilities:

Maintain and monitor a dental clinic that provides dental service to the community, and provides students and opportunity to have on-hands experience working with a dentist, and patients.

Responsible for instructing students in the knowledge and skills that will prepare them to become level entry dental assistants

Continually promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making.

Provide the student with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects.

Maintain accurate, up-to-date records of student academic and attendance

Provide counsel and course guidance to students for class registration

06/24/2013 – 03/31/14

Miller-Motte College – 3901 Capital Blvd, Raleigh, NC 27604

Position: Instructor, Dental Assistant, DAII, CDA, EFDA

This position required the following skills and abilities:

Monitor dental assistant student progress for DANB certification exams (ICE, RHS, and CG). Assist students in filling out exam application and submit.

Continually promote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-making.

Responsible for instructing students in the knowledge and skills that will prepare them to become level entry dental assistants

Provide the student with timely information and feedback on his/her academic progress relative to quizzes, tests, homework and projects.

Maintain accurate, up-to-date records of student academic and attendance

Continually stay up to date on the latest technology and procedures in dentistry

09/10/2011 – 06/21/13

Contemporary Dental – 124 Beacon Drive Suite B, Winterville, NC 28590

Position: Lead Dental Assistant/Patient & Clinical Manager – CDA, DAII, EFDA

This position required the following skills and abilities:

Responsible for patient management in the clinical area, and to monitor and control patient flow

Ensure practice compliance with local, state, and national procedures and policies

Participate in the interviewing, selection, hiring, and retention of clinical staff

Maintain dental supplies and inventory on a weekly/monthly schedule

Responsible for providing patients with proper pre and post-treatment instructions and education

Responsible for all set-ups for restorative and surgical procedures and to assist the dentist and hygienist as need

Responsible for the proper cleaning and sterilization of all dental instruments

Maintain good and positive relations with all patients, and address any and all concerns or problems that may arise with all patients

Prepare treatment estimates and care plan to patients

01/10/2011 – 08/10/2011

Metropolitan Community Health Clinic – 118 W, M.L. King Drive, Washington, NC 27889

Position: Dental Assistant – DAII

This position required the following skills and abilities:

Responsible for providing patients with proper pre and post-treatment instructions and education

Responsible for all set-ups for restorative and surgical procedures and to assist the dentist and hygienist as need

Responsible for the proper cleaning and sterilization of dental instruments

Ensures that all OSHA policies and procedures are followed thoroughly

Proficient in taking, pouring, and trimming study models

Assist with all chair side procedures and periodontal charting

Responsible for ordering all dental supplies and maintaining inventory

Educate patients on dental health

Responsible for charting and treatment planning

Poured, trimmed and polished study casts

Performed X-ray, mounting and processing films

Poured impressions for crowns, bridges, and partials

MILITARY SERVICE

Branch of Service: United States Navy

Period of Service: 12/28/1982 – 12/28/1985

Type of Discharge: Honorable

Awards and Honors: Letter of Commendation – 1982, Naval Expedition Medal – 1983

Branch of Service: United States Navy Reserves

Period of Service: 1990 – 1998

Type of Discharge: Honorable

CERTIFICATIONS, TRAINING & SKILLS

Certified Dental Assistant (CDA), DANB (Certification Number: 215665) – 12/28/2012

General Chairside Certificate, DANB – 12/28/2012

Radiation Health & Safety Certificate, DANB – 08/18/2010

Infection Control Certificate, DANB – 07/14/2010

Coronal Polishing, Wake Forest School of Medicine – 2013

Nitrous Oxide Sedation Monitoring, Wake Forest School of Medicine – 2013

North Carolina Basic Infection Control “SPICE” Training – 08/17/2012

CPR & AED Certification, American Heart Association – 07/2014 to 07/2016

Teaching Methodology for Dental Educators – Rutgers University, 2013

Radiology Methodology for Dental Educators – UNC School of Dentistry, 2014

American Dental Assistants Association (ADAA), ID Number: 178786 – 03/01/2012

I have been experienced in most dental and office software for charting, treatment planning, producing documents, spread-sheets, and scheduling.

Windows, Microsoft Word, Excel, PowerPoint, and other related software.

Dentrix, EagleSoft, SoftDent, Denticon, etc.

I have excellent verbal and written communication skills, and people skills. I work very well with other team members and supporting staff. I am a very motivated person and I have a very high level of pride in my work as a dental assistant.

REFERENCES

Dr. Dylan Webb – 828-***-****

Title: Dentist - Agape Community Health Center, Washington, NC

James Eddy – 717-***-****

Title: Campus Director – Stratford University, Newport News, VA

Dr. Kevin Buchholtz – 336-***-****

Title: Dentist – Wayne Community College, Goldsboro, NC



Contact this candidate