Sales Customer Service
Resume:
Andrew Orlich
Minneapolis, MN 55404
************@*****.***
EDUCATION
Hamline University
B.A. Major: English, Psychology, Minor: Art History, May 2002 VOLUNTEER ACTIVITIES
H. I. M. / India Far East
Worked as a member of a team delivering aid supplies,vaccinations, and health literature throughout the Indian subcontinent.
The Oracle College Newspaper, Hamline University, Editor, St. Paul, MN Worked in a variety of different roles within the publication of a college newspaper. Projects included writing articles and proofreading others’ articles. Assisted with newspaper layout.
Joyce Food Shelf
Distributed and recorded information regarding care packages for families. ACTIVITIES
RESNA (Rehabilitation Engineering Society of North America) member ATP PRESENT
Member of the aforementioned group of Rehab engineers serving clients in North America through custom wheelchair seating systems, and a variety of componentry that accompanies the clients' wheelchair needs. Completed and passed a graduate level exam to become an active member of the RESNA society of engineers. Assistive Therapy, Minneapolis, MN
PRESENT
Assist a child in performing a group of physical movements developed by earlier therapists through a variety of physical sciences. EXPERIENCE
Gillette Childrens’ Specialty Healthcare/Seating Practitioner III ATP (RESNA) 1/3/12-PRESENT
Evaluate, fabricate, and fit complex seating systems, laptrays, and communication mounts for a variety of non-ambulatory patients’. Supervising projects and supervising teams to complete projects within time frame. Billing insurance providers for work completed. Cover multiple inpatient hospital clinics along with managing outpatient visits. Organizing and completing workload with short turnaround times. Supervising and training other staff members as needed. Educate patients’ and healthcare providers about custom seating and provide information concerning role of custom seating and application of services.
Gillette Childrens’ Specialty Healthcare/Seating Practitioner II ATP (RESNA) 1/2/11-1/2/12
Evaluate, fabricate, and fit complex seating systems, laptrays, and communication mounts for a variety of non-ambulatory patients’. Record, report, and bill complex seating systems, laptrays, communication mounts, and numerous other assistive technologies required by patients’ relating to their seating needs. Apply knowledge of a variety of insurance providers’ coverage to patients’ planned seating needs. Pressure map and modify complex seating systems to provide clients’ with necessary pressure related adjustments. Make adjustments to patients’ seating for a number of Physicans’ throughout the Network of Gillette Clinics. Covered wound care clinics and provided care for outreach services.
Gillette Children's Specialty Healthcare/ Seating Practitioner I 09/09-1/1/11
Evaluate, Fabricate, and fit complex seating systems, laptrays, and communication mounts for a variety of non-ambulatory patients'. Record, report, and bill complex seating systems, laptrays, communication mounts, and numerous other assistive technologies required by patients' relating to their seating needs. Apply knowledge of a variety of insurance providers coverage to patients' planned seating needs. Pressure map and modify complex seating systems to provide clients' with necessary pressure related adjustments. Make adjustments to patients' seating for a number of Physicans’ throughout the Network of Gillette clinics. Received a number of awards for fostering strong patient- practitioner relationships.
Gillette Children's Specialty Healthcare/ Seating Technician; St. Paul, MN 09/06-09/09
Fabricated complex seating systems, laptray's, and a number of other assistive technology devices for a variety of patients' with various diagnosis including, but not limited to, paraplegia and quadriplegia. Received and recorded data on all incoming assistive technology devices and equipment received from durable medical supply vendors' to be provided to patients at their upcoming appointments. Created a training manual for future Gillette employees in the area of custom seating. Trained seating technicians in the area of fabrication of aforementioned assistive technologies. Member of team that was awarded highest honors in seating fabrication, overall production, and quality of production. Served as a quality control monitor for seating fabrications and engineered assistive technologies.
Thousand Hills Cattle Company/ Sales; Cannon Falls, MN 04/06- 10/06 Worked in a variety of retail grocery stores and food related events advertising grass-fed beef products to prospective customers. Worked with store employees advertising and selling beef products. Communicated directly with customers regarding products. Recorded information and reported results to supervisor. Palace Wall/ Project Manager, Executive Assistant, Editor, Sales; Minneapolis, MN 04/04-04/06
Worked directly with President/CEO on a variety of tasks, including sales, customer service, construction projects, and marketing. Assisted and created business proposals and contracts. Managed and worked directly on a number of projects to ensure they meet company and customer expectations. Created and edited company newsletter. Coordinated and relayed information between a variety of individuals and business interests. Communicated with customers’ on a variety of issues. EXPERIENCE (continued)
Partners in Excellence/ Therapist, Editor; Burnsville, MN 08/04-04/05
Worked with a number of children with motor disabilities including Cerebral Palsy. Coordinated information between supervisor and family members concerning the individuals’ development. Executed therapy plans, proofread and edited co worker’s reports and assessments. Worked with supervisors’ creating proposal for health insurance billing.
Partners in Community Supports/ P.C.A., Savage, MN 05/04-08/04
Worked with an individual with special needs in home and therapy settings. Coordinated communication between individual’s family and therapy organization. Responsible for relaying information to family concerning medical and physical issues related to doctor visits.
Fraser Community School/Teacher, Richfield, MN
10/02-05/04
Assisted and planned age appropriate curriculum, responsible for variety of children including individuals’ with special needs, assisted with Parent/Teacher meetings, teamed with co-workers to discuss children’s needs, edited and wrote co-workers’ documents, reported to supervisor.
WRI Communications/Sales, Advertising, Stillwater, MN 01/02- 10/02
Created sales accounts, assisted in and created advertising information for the public, recorded data and entered it into a computer system for record keeping, marketed a variety of communication products at communication technology gatherings, reported to supervisor.
Washington County Park Service/Attendant, Stillwater, MN 06/01-09/01
Representative of the county parks service, responsible for computing parks’ daily sales, worked with other team members in a variety of areas within the organization. References available upon request
REFERENCES
1) Mark Olson; 651-***-**** Gillette Childrens' Specialty Healthcare/ St. Paul, MN Seating Practitioner/ Supervisor Phalen-Lifetime Clinic/ St. Paul, MN 2) Fusi Sulieman; Gillette Children s' Specialty Healthcare/ St. Paul, MN Supervisor-Materials Management/ St. Paul, MN
3) Ors Szabo; Partners in Excellence/ Burnsville, MN Lead Instructor/ PLUS Program
4) Jenny Serie;
Contact this candidate