Manager Customer Service
Resume:
Ruby Henderson
BATON ROUGE, LA ***** US
Phone: +1-225-***-****
Cell: +1-903-***-****
***************@*****.***
OBJECTIVE
Years of management experience in various areas such as: Special Projects, Operations, Office Administrations, Human Resources, Quality Assurance, Customer Relations, Customer Service, and Customer Retention.
EMPLOYMENT HISTORY
Remodel/Reset - Merchandiser
Retail Merchandising Solutions, Inc. (RMSI)
Houston, Texas
May, 2016 Present (1 month)
Responsible to work as a team an individually
Reset specified stocking sections to Retailer provided schematics/follow schematics
Remove discontinued, old, and slow moving items from shelves
Clean display cases, shelves, aisles
Measure shelves for correct height and width, move shelves as necessary
Re-tag shelves
Stock displays with new or transferred merchandise
Set up advertising signs and displays on shelves, counters or tables
Security Guard Officer
Lofton Security Company
Baton Rouge, LA
February, 2016 Present
Patrol industrial and commercial premises to prevent and detect signs of intrusions, ensure security of doors, gates, windows, investigate disturbances, monitor entrances, maintain safety of premises
Circulate among visitors, patrons, an employees to preserve order and protect property
Call police, fire dept and or ambulance as needed
Answer phones
Operate detecting devices, escort, drive, and check check points
Write daily reports of activities...irregularities, property damage, theft, presence of unauthorized individuals
Inspect, adjust and set security alarm systems.
Operations Manager & Area Supervisor
Subcontracting Janitorial Services for: Service Master's, Budget Cleaning & Maintenance Services, St Moritz Building Services
Baton Rouge, LA
January, 2001 May, 2016 (15 years 4 months)
Providing Cleaning Services for Residential & Commercial buildings- cleaning, maintaining, inspecting, and training(CMIT)
Operational manager for a maximum of up to 150 employees
Manager, supervisor, subcontractor for the following businesses: Baton Rouge Clinic, AT&T, Vista Surgical Hospital, Eye Care Surgical Center, Team Toyota, Associated Groceries, LA Orthopedic Clinic, Gateway Bank, Regions Bank & many more
Traveling & covering various territories and states: LA, MS, AL, FL, TX
Companies: Service Masters, Budget Cleaning & Maintenance, and St Moritz Buiding Services
EDUCATION
State of Louisiana Certified
LA~TWIC Card/OSHA Card/Security Officer Card, Louisiana
TWIC expires 09/2018
OSHA expires 04/2017
LA State Security OFFICER expires 02/2018
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