Nancy J. Silvers
****************@*****.*** 321-***-****
Management Experience Quickbooks Administrative Support Microsoft Word
Microsoft Excel Estimating Client Relations Adobe Photoshop
Time Management Attention to Detail Shop-Tek Multi Task
EDUCATION – Indiana University at South Bend, Bachelor of Science, Business Administration, Concentration in Marketing
PROFESSIONAL EXPERIENCE
Wood Tectonics, Greer, SC March 2015 – Present
Office Manager – Process Accounts Receivable, Accounts Payable Invoices, Estimates, Payroll
Purchasing – Acquire raw lumber needed to process millwork fabrication on a timely basis
Job Costing – Analyze each job for profit margins
Melbourne Architectural Millwork Co., Melbourne, FL January, 2012 to January, 2015
Office Manager – Process Accounts Receivable, Accounts Payable, Invoices, Estimates, Payroll
Purchasing – Developed system for Purchase Orders and responsible for ordering raw lumber, hardware, doors, drawers
Estimating – Printed blueprints on plotter and calibrated lineal footage required to complete millwork estimate
John Silvers Construction, Indian Harbour Beach, FL November, 2006 – March, 2013
Process Accounts Receivable, Accounts Payable, Invoices, Estimates
Assist in all areas of Administrative work, including sales, customer selections, data entry, research and permitting
Worked as laborer in the field as well to help in any aspect of remodeling project contracted with customer
J & J Carpet One, Merritt Island, FL April, 2007 – October, 2007
Contributed to daily sales volume by educating customers in the use and design of tile and flooring selections
Responsible for measuring, estimating, ordering materials and overseeing jobs to complete satisfaction of customers
Introduced new vendors to include stone, granite, limestone and marble to target market
Miracle Tile & Marble, Brighton, MI December 2002 – November, 2006
Oversaw daily operations of showroom, warehouse and installation, managed inventory levels
Completed daily data entry, Accounts Receivable, Accounts Payable, Invoicing and Cash Reconciliation
Implemented QuickBooks as method of recording daily activity and arranged quarterly Accountant meetings
RE/Max All Stars, Brighton, MI September, 1995 – December, 2002
Licensed Realtor, designated Buyers Representative, member Women’s Association of Realtors
Experience with writing Purchase Agreements, Addendums, negotiations and importance of customer feedback
CORE ACCOMPLISHMENTS
Customer Service – Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
Monthly Reporting – Organized sales and expenses with job costing for accurate snapshot of Company
Operations – Accountable for Operations, Purchasing, Accounts Payable, Accounts Receivable, job costing and permitting