Business Analyst
Resume:
Nikhil D’Souza
*****************@*****.***
EDUCATION
Master of Management Information Systems August 2016
Utah State University, Jon M. Huntsman School of Business, Logan, Utah 3.81 GPA
Maintained a 3.81 GPA while working 25 hours part-time and participating in campus activities
Bachelor of Engineering – Information Science & Engineering May 2014
Visvesvaraya Technological University, Sri Venkateshwara College of Engineering, India
Certification course in Web Technologist Level II
WORK EXPERIENCE
Business Analyst
Scintillate Embedded Solutions- India
May 2014-December 2014
Analyzed client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis
Offered recommendations for improvement after mapping current processes
Identified, researched, analyzed and documented procedures and business processes
Conducted user acceptance testing of the developed applications with end users
Prepared technical specifications for software’s and helped introduce new products by researching the domain
Conducted workflow, process diagram and gap analyses to derive requirements for existing system enhancements
Reported bugs and interacted with the software development team to resolve issues
PROJECTS
Data Visualization- Created a Tableau dashboard which displays the relation between crime rate, police incidence violence and factors affecting them
Business Intelligence- Presented a case report on Continental Airlines addressing the problems, shortcomings and the advantages of measuring metrics and adopting real time Business Intelligence & Data Warehousing
Android App Development- Designed and developed an android app for a dance school leading to increased publicity. As a Scrum Leader, monitored a group project developing a business card app ensuring all scrum principles were followed
Data Mining- Predicted whether customer income is greater than or less than $50k based on demographic data by building different mining models using SQL Server Integration Services (SSIS)
TECHNICAL SKILLS
Microsoft SQL Server
Oracle SQL
Business process mapping
Tableau
Visio, Jira
Microsoft Office Suite
Gap analysis
Workflow analysis
Agile
HTML, CSS
PHP, Python, PL/SQL
SSAS, SSIS, MDX
LEADERSHIP & SERVICE
Student Employment, Custodian, Utah State University Housing and Residence Life, Utah
Gained excellent communication skills and capability of working in a high-volume environment in locations that warrant continuous contact with the general public
April 2015-Present
Captain, Sri Venkateshwara College of Engineering, India
Lead college soccer team and participated in college intramurals
August 2011-2014
Volunteer, Paw’d for Life, India
Volunteered in a NGO for an animal shelter that cared for stray animals and helped finding homes for adoption
June 2013
Willing to Relocate
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