Customer Service Part Time
Resume:
JOSHUA MACDONALD
*** ****** **** ****. *** *N* 519-***-**** - 416-***-****
Skills Profile: I am a dedicated individual who enjoys working hard. I am very detail orientated and can multitask efficiently in demanding environments while maintaining a friendly atmosphere and working with deadlines. I am diligent part time College student studying Computer Science Technology, that loves a good challenge. I am currently looking for full time or part time work to help ensure my financial stability throughout the year.
Related Experience:
July 2015 – Present Currently Working at Doug Coleman Trucking as a Jr. Network Administrator. Manages and upkeeps close to 100 users and superstations at multiple locations in South Western Ontario. Strong Windows knowledgebase as well as other various hardware upkeep strategies.
June 2013 – June 2015 Previously working for Iporta Corp as a Technician and Locations Specialist I was directly responsible for the complete support of our clinical locations. This included regularly performing onsite service at clinics both within and outside of the GTA, as well as managing regional technicians outside of Ontario. Also required to contact new clinics in order to generate interest in iPorta and our service. Responsible for 200+ locations inside the GTA as well as Locations located across the United States and Canada.
August 2012 – January 2013 Previously worked for CruiseMedia, a company that sells and specializes in creating advertisements through social networking. My role was to schedule appointments and follow up with at various places in the GTA. My daily role included fixing computers and television screens, making sure all screens and computers were up and active in the region.
June 2011 - August 2011 Previously, worked for Brouwer Plumbing and Heating as a labourer and a summer job. Duties included digging and transporting materials to and from various job sites, dealing with customers and general skilled labour type duties.
November 2010 - April 2011 Previously working at the Fifth Wheel Truck Stop in Dorchester Ontario as a line cook. Duties require me to cook all meals to appropriate temperature and serve meals in appropriate and appealing ways. All duties must be done in a clean and tidy environment to ensure cleanliness of food served.
October 2010 - November 2010 Previously employed at DynaMig threw Liberty Staffing as a general laborer. Work Duties were Timed, Displayed, and recorded causing pressure that resulted in excellence of productivity.
September 2010 - October 2010 Previously employed as a Receptionist at Revolution Staffing in Vaughn Ontario. Obtain and process information required to provide employment, filing and recording all documents and personal information, Answer, screen, and forward telephone calls appropriately, Keep computer files up to date and accurate.
November 2007 - September 2010 Previously employed at American Eagle Outfitters in White-Oaks Mall working as a part time associate. Giving customers a more then friendly experience by giving outstanding customer service. Designing the stores displays, layouts and mannequins. Working cash, fits and in the stock room .
June 2006 - November 2007. Previously employed at the Huskey Travel Centre in Dorchester Ontario doing food prep and dishwashing in kitchen.
I am very outgoing, which makes it easy for me to interact with customers
I can help customers by giving them outstanding customer service and make them feel welcome.
I have experience answering telephone calls while ensuring mannerisms.
I am very able when working with a wide variety of electronics (especially audio and computers)
I love working hard to be proud of a finished product produced by me or my team.
Education:
Grade 9-12 – Graduated Lord Dorchester Secondary School
Post Secondary – Attended Fanshawe College for IT Computer Networking
Personal Interests:
Sports, writing and playing music, keeping fit, social networking, computer technology
References:
Sergio Rattner
CEO of Iporta Corp
1-416-***-**** x1000
Frank Halbach
Managing Director of Iporta Corp
Chuck Vint
Sun Life Financial
Matt Smith
Systems Admin of Doug Coleman
519-***-**** x 256
Contact this candidate