Sales Representative Customer Service
Resume:
SERING, LOUIE VAZQUEZ
** ***** **. ** *******, Las Pinas City, Philippines
Mobile No.: 092*-***-****
E-Mail Address: *****.******@*****.***
Skype: louie.sering
PERSONAL INFORMATION
Date of Birth : December 4, 1986
Place of Birth : Manila, Philippines
Height : 6’ 0”
Age : 29
Gender : Male
Citizenship : Filipino
Religion : Roman Catholic
Civil status : Single
OBJECTIVES
Aspiring to obtain a position as a customer service representative, sales representative, or any position I may be eligible for, in a dynamic environment, to handle tasks for the corporation, respond to inquiries, and improving my role as I enhance my abilities and acquire knowledge about different services.
WORK AND PROFESSIONAL EXPERIENCE
Convergys Alabang (May 2011 – January 2013)
Customer service representative, Sales representative, Tech Support
Interpreted and addressed billing inquiries, concerns and disputes
Took payments for past due and monthly bills
Equipment troubleshooting
Sales
Intern supervisor
Teleperformance Sucat (May 2013 – October 2013)
Sales representative
Booked hotel reservations
Answered inquiries about hotels/up selling
Took hotel booking payments
Disclosed hotel and company policies
Firstsource ltd. (9/2014 – 3/2015)
Financial advisor
Discussed and addressed billing concerns or issues over the phone.
Provided necessary billing adjustments and explained how credits work.
51 talk (9/2015 – 4/2016)
English teacher
EDUCATIONAL ATTAINMENT
Surigao Education Center
Km 2, Surigao City
Bachelor of Science in Nursing, 2005-2009
Surigao Education Center
Km 2, Surigao City
Secondary, 2001-2005
Surigao City Pilot School
Narciso st. Surigao City
Primary
SKILLS
oExcellent communication, organizational, and leadership skills
oPossess a great work ethic and superb team skills
oComputer skills: Microsoft office, internet research skills
oHigh aptitude for learning
oAbility to handle stress
oReliable
oGood interpersonal skills
oGood problem solving skills
Character Reference
Alexis Capili – Former Colleague (Firstsource ltd.)
Ariel Arnasan – Friend
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