acu3iv@r.postjobfree.com 256-***-****

JENNIFER NICOLE MOORE

U.S. Citizen

KEY SKILLS

* ***** ********** ** ***** environments, including 1 years as paralegal

* ***** ********** ********* ****ort and training for individuals with disabilities

Can-do attitude, eager to learn

Proficient in Word, Excel, and Powerpoint

PROFESSIONAL EXPERIENCE

Temp Community Living AssistantJubilee Association of Maryland, Kensington, MD, 2014

Protected client information in accordance with HIPAA (Health Insurance Portability and

Accountability Act of 1966) guidelines to ensure patient privacy.

Provided basic living skills support for persons with disabilities in their living environments.

Identified and utilized a variety of learning materials, resources, and technology methods to

improve their communication skills.

Worked with the participants to prioritize activities and created start-to-finish plans to permit

them to practice/reinforce needed skills.

Performed skill assessments, made notes (in computer-based program, Therap), and

logged participant progress. Program was designed to help de-institutionalize patients.

Attended seminars to enhance my own skills in working with persons with autism,

dementia, and extreme anxiety.

Temp Discovery SpecialistSEEC, Silver Spring, MD, 2013-2014

After training, I supported a single individual with severe disabilities, facilitating the

individuals objectives in living in community (taking transit, engaging with others).

Maintained thorough log of individuals progress and managed communications with

families and care providers to protect individuals privacy and health information.

Protected client information under HIPAA when communicating individual needs for

resources.

Trained in crisis prevention, behavioral principles, and logging/administering medication.

Temp Intake CoordinatorKalijarvi, Chuzi, Newman & Fitch, P.C., Washington, D.C. 2014

Conducted initial intake interview with potential clients to verify eligibility and nature of

request for services.

Conducted the development of client issues, including: retaliation, security clearances,

discrimination, wrongful termination, and disciplinary, adverse actions and grievances.

Prepared content-specific case files for attorneys.

Assisted with completing forms related to unemployment compensation and EEOC and

EEO complaints of qualifying clients.

Demonstrated ability in identifying and solving problems in response to customer-reported

incidents.

Managed controlled correspondence. Designed filing systems for case closure and

disposition.

ParalegalLegal Services Alabama, Anniston, AL, February 2010 July 2011

Tracked and reported progress and resources; developing innovative ideas when

implementing and monitoring tasks.

Worked with low-income individuals seeking legal assistance when appearing before

administrative law judges.

Participated in the initial client interview; began the process of fact gathering; added filing

dates and court hearings to calendar; and provided clients with required standard

disclosures of HIPAA to be completed for representation.

Discussed credit counseling and financial management and communicated with creditors,

attorneys representing creditors, clerks, and trustees.

Monitored due dates and drafted documents related to the appeal process of claims with

the Social Security Administration, the Department of Industrial Relations, Housing and

Urban Development, the United States Department of Agriculture, Veteran Affairs, and

general insurance claims on appeal.

Stayed abreast of developments and changes in Senate funding as an institution that

affected services provided.

Conducted legal research related to client issues, including landlord/ tenant, fair housing,

predatory lending, loan deficiency.

Family Support WorkerWilliams Counseling Services, Leeds, AL, May 2003October 2010

Developed and maintained complex schedules and prepared status reports for projects

assigned.

Followed HIPAA guidelines to ensure individual health information is protected.

Created and updated project management plans.

Executed project management processes and methodologies to deliver successful census

(In the context of case management of client information)and survey processing projects

in an efficient, consistent, and standardized manner; participating in process

improvement reviews and discussions; and utilizing scheduling software to develop and

maintain project schedules for major technical (software & systems) projects and

programs

Applied project/program management processes and methods especially in the context of

schedule development and schedule management.

EDUCATION

Master of Arts in Liberal Studies (Criminal Justice and Emergency Management), Jacksonville

State University, Jacksonville, AL, 2009

Bachelor of Science in Criminal Justice, minoring in Technical Writing, Jacksonville State

University, Jacksonville, AL, 2008

ACADEMIC ACCOMPLISHMENTS

Lambda Alpha Epsilon, (2008) American Criminal Justice Association

Alpha Phi Sigma, (2007) National Criminal Justice Honor Society

Phi Eta Sigma, (2006) National Freshman Honor Society

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