Sales Customer Service

Amber Mallick

Tel : 347-****-***

E-mail: **************@*****.***

Valley Stream, NYC.

SUMMARY

Seeking a sales position with a medical company where I can utilize my strategic selling skills to quickly impact my territory and exceed all goals set for me.

Responsible for selling medical products and services to hospitals, clinics, doctors' offices, and healthcare professionals. Sells products such as medicines, drugs to be used in general practices, hospitals and pharmacies.

ACADEMIC EDUCATION

B.PHARM = 2010 ( DUBAI PHARMACY COLLEGE)

A-S LEVEL = 2006 ( OXFORD SCHOOL)

0 LEVEL = 2004 ( WESTMINSTER SCHOOL)

SALES EXPERIENCE

A. Employed by HIKMA pharmaceuticals since OCT 2011 – 2013 IN DUBAI

Product :Ucef ( cefuroxime), Candivast ( fluconazole),Virpes ( Acyclovir)

Responsible for BURDUBAI market.Effectively covering Burdubai area with KEY ACCOUNT ASTER, hence visiting potential customers successfully developed good rapport with health care professionals in the same.

TARGET doctors: GP,Gynecologists,Urologists,Dermatologists.

Branding using the product mix(4Ps) in order to achieve the target & to strengthen the Brand Image in the customers mind.

Manage day to day relationships with Key customers & developing deep understanding of their needs,trends& issues likely to impact the market.

Identify,prioritize& pursue new & existing opportunities with current & future customers.

Reporting (accurate and up to date ) all about business to my managers.

Maintaining highest standards of customer service by maintaining a distinctive relationship with current customers & developing relationships with new customers.

Gathering market intelligence data about the competitors activities & customer satisfaction & communicating them in time with proper communication tools.

B.TABUK PHARMACEUTICALS ( 2015 APRIL 2016)

Responsible for covering Aster account ( 48+ clinics)

Product : Factive ( gemifloxacin), Divido ( diclofenac sodium)

Target doctors : GP’s,Ortho,Ent,Gyne

1)Arranging appointments with doctors, pharmacists for promoting my products

2)Building and maintaining positive work relationship with medical staff and supporting adminstrativ staff.

3)Keeping detailed records of all contacts, reaching annual sales target.

4)Planning work schedule and weekly, monthly timetables.

5)Keeping upto date with competitors activity done for doctors and pharmacists.

6) Presenting and discussing data with healthcare professionals during presentations.

Achievments :

1)Medal holder in Tabuk pharmaceutical for outstanding sales.

2)Attending DUPHAT seminars for continued medical education

3)Attended many sales trainings.

Languages :

1)ENGLISH

2)URDU

3)HINDI

OTHER SKILLS…

Strong communication, organizational and problem solving skills.

Presentational skills.

Excellent time management skills.

Ability to endure hard work.

REFERENCE

Dr. Siam ( country manager TABUK PHARMACEUTICALS)

0097150/8643247 ( Dubai)

Dr.Niveen Galal ( sales Supervisor TABUK PHARMACEUTICALS)

0097155/6726653 ( Dubai)

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