Customer Service Dental Assistant

THISHARATHY RAJEEVAN

*** -** *** ****** *****, Scarborough, Ontario.

Phone: 647-***-****

E-mail: ******.*******@*****.***

OBJECTIVE

I’m looking for a position that will allow me to utilize my dental skills as well as my excellent customer service skills and passion for helping others.

QUALIFICATON SUMMARY

Over 2 years of customer service experience in a variety of customer oriented roles and Over 2year of experience in Dental assisting.

Fluent in English and Tamil

Excellent interpersonal and communication skills; demonstrated experience in handling clients in person and over the phone.

Proficient in computer skills such as Microsoft Office 2007 &2010 ( MS Word, Excel, Outlook)

Strong analytical, problem determination, problem solving and project management abilities.

Self- motivated and able to work independently as well as team membership skills.

Ability to work evening, weekend, and holidays.

EXPERIRNCE AND SKILLS

Dental Assisting

Chair-side dental assisting

Perform clinical procedures (taking radiographs, taking impressions, making temporaries, etc.) as delegated by the dentist

Appling coronal polishing and topical fluoride

At all times show care and concern for patients

Develop and mount radiographs

Perform other tasks as assigned by the dentist

Providing patient care and oral hygiene instructions

Ensure that units are ready, stocked and clean before each appointment to include sterilization of critical instruments

Monitor patient flow and greet patients after arrival

Seat patients and have proper setup for procedures

Customer service

Provided outstanding customer service and thanked the customer for shopping.

Ensured registers were well stocked with up-to- date supplies and maintained a clean, organized and safe register area.

Verified the register till at opening, sign void sheet, and till log as well as followed all closing

Followed all procedures for cash, cheque, charge, and split payment sales.

Scanned merchandise and operated cash register

Communicated with the supervisor concerning any problems or difficult transactions.

Maintained a safe and clean working environment

EMPLOYMENT HISTORY

Dental Assistant

Markam & Eglinton Dental office. 2014

Customer service rep.

NDB Bank 2011-2013

EDUCATION

Intra Oral Dental Assistant Level I & II

Oxford College 2013-2014

Diploma in Business Management

IDM College 2013

CERTIFICATION

HARP certified

Emergency First Aid CPR/AED Level-C 2014-2017

NDAEB certified

ODAA Level II (CDA II) certified

Reference available upon request

Contact this candidate