Quality Manager

Dora M. Cash

*** ****** **** ** **** 334-***-****

Montgomery, Al, 36117 *******@*****.*** Cell 334-***-****

Assistant Quality Manager with 25+ years of Quality experience in the automotive industry this includes experience on both the OEM & Supplier Tier 1 level. Experience includes many different aspects of quality (i.e. Metal, plastic, paint & Paper industries).

Previous experience includes Assistant Quality Manager for Tier one Supplier to Toyota, and Quality Engineer for an OEM during the Start up of a new manufacturing facility. Duties include but not limited to analysis and data collection, PPAP, Control Plans, Corrective actions, Supplier evaluation, Training Coordinator, auditing, process flow, and color approval. With experienced in many Quality Manufacturing systems including SAP, EMOS, and MQ1 & VAATZ. ISO/TS 16949 Lead Auditor with a strong knowledge of manufacturing. Well organized and able to thrive in a fast -paced and highly demanding environment; excellent cross-cultural communication skills. .

EXPERIENCE

04/11-Present Hanon Systems Alabama Corp Alabama, Shorter, Al

(Formerly Halla Visteon Climate Control (HVCC)

Assistant Quality Manager – Quality Management Systems

Develops, implement, communicate and maintain the organizations Business Operation system.

Execute and implement goals and object for Quality Management System

Review and approve changes to Quality System procedures to ensure compliance to applicable standards and external requirements.

Identify Quality System training needs and develop and deliver appropriate training based on organizational priorities and training needs.

Train new and current team members on Quality policies procedures.

Manage daily priorities to meet departmental and sectional Key Performance Indicators (KPI)

Leader of the Company's Internal Auditing Process, Root Cause Analysis Process and Corrective Action Process to ensure compliance to established standards and guidelines.

Management Representative responsible for pre-audit preparation activities and post-audit communications for all Corporate & 3rd Party Audit activities.

Certified lead auditor responsible for training new internal auditors on ISO/TS 16949 requirements

Key Participant in the development and implementation of new products and services and the effective management of customer programs from initial launch to project termination and phase out.

Works with the Engineering and Operations team in the improvement of Processing Quality Systems.

Confers with workers' representatives and Human Resources to resolve team member grievances.

Directs Team members responsible for measurement & testing of product.

Manage & Maintain Supplier performance reporting System

Interact with Purchasing and vendors to resolve OEM quality problems.

Supplier Quality engineering responsibilities as listed below.

02/08-04/11 Halla Climate System Controls (Visteon Corp.) Alabama, Shorter, Al

Supplier Quality Engineer - Supplier Quality Control Engineer

Create and implement Supplier performance reporting System.

Evaluate, selects and develops supply base and assesses new supplier technology.

Conducted monthly vendor audits & recommend improvement actions based on compliance.

Sets standards for determining non-conforming materials and scrap review.

Review and approve PPAP/ISIR submissions.

Developed & implemented a Cost of Poor Quality (COPQ) metric as a tool to help prevent quality issues or reassign costs such as Scrap, Rework and supplier chargeback.

Assisted in the development of control plans, standard operating procedures, PFMEAs and APQP activities

Analyzes and develops supplier’s products to obtain maximum productivity

Reviews Supplier performance in operation and provides suggestions for improvement.

Analyzed part Quality and conducted root cause analysis for Internal & Supplier Quality issues

Create and implement Corrective action reporting and tracking system to track & trace responses to closure.

Monitor countermeasure activity & follow-up to monitor effectiveness.

07/07-02/08 Murakami Manufacturing USA, Campbellsville, KY

Murakami Corporation established in Campbellsville, Kentucky in 2001 to manufacture rear-view mirrors.

Quality Assurance Assistant Manager

Manage daily priorities to meet departmental and sectional Key Performance Indicators (KPI)

Develop strategic Supplier Quality and Quality Assurance Plan for internal and external customers

Execute and implement goals and object for Quality Assurance division

Support production to improve process qualities

Manage Suppliers Quality tracking Systems

Develop and train team members on Quality policies procedures

Lead and represent inter-departmental quality improvement activities

Supplier Quality Control Engineer 07/06-07/07

Create and implement Supplier performance reporting System.

Conducted monthly vendor audits & recommended corrective action based on compliance with supplier manual.

Review and approve PPAP submitted by supplier for any major change or new part start-up. (FPSC, VPA)

Approve re-work or deviation for nonconforming parts submitted by supplier to help prevent downtime.

Analyzed part Quality and conducted root cause analysis for Internal; Supplier & Customer Quality issues to determine potential problems & process capabilities.

Create and implement Corrective action reporting and tracking system to track & trace both Internal & supplier responses. Implement follow-up system to track countermeasure activity for effectiveness.

Create & Implement lot tracking system to help improve part traceability

Assisted in the development of control plans, standard operating procedures, & process improvements.

01/05-08/06 Hyundai Motor Manufacturing Alabama, Montgomery, AL

Hyundai Motor Manufacturing Alabama (HMMA), is Hyundai's first assembly and manufacturing plant in the United States building the 2006/7 Sonata sedan and the all new Santa Fe sport utility vehicle (SUV).

Quality Control Engineer Exterior Trim

Responsible for all Exterior painted parts in the launch of a new model

Responsible for Process Quality Control Standards, Color & Grain approvals & Blue print & BOM requirements Standard Operating Procedures, Precision Measuring Tool usage (i.e., Calipers, Micrometers, Profile Projector, Height Gauges, and Hardness Tester etc.) & packaging approval.

Collected & Submitted PPAP data for new model start-up. (FPSC, VPA)

Process nonconforming product maintained a daily downtime report / Analyzed nonconformance’s to determine potential problems & process capabilities.

Process nonconforming product maintained a daily downtime report / Analyzed nonconformance’s to determine potential problems & process capabilities.

Performed Root cause analysis for internal & Customer issues.

Conducted monthly vendor audits & recommended corrective action based on compliance with supplier manual.

Conduct random audits of suppliers for countermeasure follow-up and to ensure their quality system is in place and all previous counter measures have been implemented and are effective.

Evaluate Suppliers quality plan to ensure appropriate AQL inspection-sampling plans are in place to prevent Quality defects from escaping into shipments

Submitted Weekly / Monthly reports to department Manager & Assisted in the development of control plans, standard operating procedures, & process improvements

Travel duty; to local and distant suppliers for VPA audits

1996 – 2004 Yamada North America South Charleston, Ohio

YAMADA North America (YNA), a Tier One Automotive Parts Manufacturer that supplies a number of products such as water pumps, oil pumps, drive shafts, steering columns, and crankshafts with processes that include Die Casting, Machining, Heat Treating & Assembly.

Quality Control Training Coordinator

Responsible for new hire orientation on Process Quality Control Standards, Standard Operating Procedures, Precision Measuring Tool usage (i.e., Calipers, Micrometers, Profile Projector, Height Gauges, Hardness Tester, Contracer etc.) & handling care.

Re-certified & tracked training status for associates, including management, on all aspects of the Quality Standards, Standard Operating Procedures, Precision Quality Tool handling & care (Bi-yearly review).

Developed Training manuals & implemented testing for all Training.

Supervised & Trained Quality Control personnel on Quality Processes & Procedures.

Collected & Submitted PPAP data for new model start-up.

Processed scrap information into the chess system & calculated daily, weekly, & monthly scrap percentages.

Analyzed part Quality and conducted root cause analysis for internal Quality issues to determine potential problems & process capabilities.

Conducted monthly vendor audits & recommended corrective action based on compliance with supplier manual.

Submitted Weekly / Monthly reports to department Manager on Scrap, Department budget, & Training

EDUCATION / TRAINING / CERTIFICATION

1971 High School Graduate – Muskegon Heights High School Muskegon Heights, Mich.

College Courses: 2002 – 2003 Clark State University- Springfield, Ohio.

Additionally: 43 credit hours towards an associate’s degree. Business Math, Applied Sciences and General Studies.

RABQSA Certified Lead Auditor for ISO 9001 with Focus on ISO/TS 16949:2009

•2009 RABQSA ISO/TS 16949 and ISO 14001 Internal Auditor

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