NORMA QUIROZ
CHICAGO, ILLINOIS 60617
773-***-**** *************@*****.***
PROFILE
An Office Administrative Assistant position that will utilize my skills, experience, and training to an administrative position. To apply my skills as a content expert to a new challenge with a company focused on quality, dedication, and ingenuity. Key strengths include strong work ethic and focus on high quality client support, and ability to multi-task.
PROFESSIONAL EXPIERENCE
St. Francis De Sales High School December 2014 to Present
10155 S. Ewing Avenue, Chicago, IL 60617
Position/Responsibilities: Supervisor
Develop a supervision position with high school students. Manage and direct being in charge of the after-school activities. As I focus to direct or oversee the performance of the after-school activities, to watch over and direct keep tabs and monitor the High School students.
Supervise site of the after school activities and program of the school.
Ensure activities and site are safe for participants and staff.
Supervise and implement safe practices as it relates to participants, programs and facilities.
Maintain attendance and activity records and make required reports.
Make recommendations to the principal, coordinator regarding program enhancement and any concerns regarding the after school activities.
Maintain school efficiency and perform other related duties as assigned by the business director.
Lincare November 2014 to Present
1701 Howard Street, Suite D
Elk Grove Village, IL 60007
Position/Responsibilities: Lincare Customer Service Representative
Answer all incoming calls.
Take service orders from physicians or other referral sources,
place the order internally.
Process patient information into database. Verified insurance
coverage.
Coordinate new patient delivery schedule with the service area.
Maintain copy of current patient files and files on referral
sources. Respond to new and existing patient’s request.
Handle mail for the center including responding to request
information.
Knowledge of existing and new information regarding Lincare
equipment and insurance carrier policies.
Manage the administrative department and typing of
correspondence, documents, insurance forms, invoices, billing, filing, photocopying, scanning and uploading patient files information.
Pierce & Associates P.C. 4/2003 to 10/2014
1 North Dearborn Street, Chicago, IL 60602
Position/Responsibilities: Administrative Assistant/Legal Secretary/Legal Assistant
Assisting attorneys and administrative teamwork relating to foreclosure mortgage cases. Reviewing various legal documentation of all foreclosure documents and pleadings with attorney.
Drafting formatting, editing, preparation of legal documents and correspondence including, Pleadings, Contracts, Deeds, Motions, Complaint, Affidavits, or any other documents and letters.
Process foreclosure files from first receipt of referrals, enter new matters into database, and upload documents into the database system.
Prepare invoices and financial reports as required. Enter attorney’s time entries into the billing database systems.
Organize and maintain client files to ensure client files are up to date and ready for quick access for court, entering notes on all case activity in the client/database systems.
Assisted client sites to insure all client sites updated properly.
Open and enter all incoming mail, faxes and right fax emails and uploaded into database and forwarding to attorney for review.
Manage and prioritize files and schedule hearings and coordinate with outside counsel as necessary.
Assisted in general office duties including filing, photo copying, and printing, scanning, and organizing. Provide in assisting in the mailroom preparing outgoing mail and prepared overnight packages to clients and to the clerks courthouse. Order office supplies and distribute within the firm.
Provide prompt telephone coverage in the receptionist area for answering phones, greeting guests and visitors, suppliers.
Coordinating and scheduling of meetings and conference rooms. Prepare reports and correspondence and responsible for calendar management, travel arrangements, and reservations for the firm. Preparing and tracking expense reports.
Maintain calendar schedule by planning, scheduling, and monitoring court dates for attorney.
Assisted in filing documents/pleadings in the Circuit Court of Cook County for the firm, such as pleadings and delivering courtesy copies to the judge chambers.
Assisted as an interpreter for the firm, Bilingual fluent in English/Spanish. Assisted as a coordinator in the absence of the supervisor.
EDUCATION
Bowen High School - June 1978
Robert Morris College - May 1980 Business Administration/Secretarial
SKILLS
Word Processing, Bookkeeping, E-Mail, Outlook, Microsoft Word, Excel,
Internet, Westlaw, Pacer System, E-Filing Electronically, Database used for Clients, Black Knight/LPS, Lenstar, Vendorscape, Clarifier, AS400
REFERENCES: Furnished Upon Request