Sales Management

FELICIA M. FORD

E: **********@*****.*** • M: 678-***-**** • Riverdale, GA 30296

MANAGEMENT

A meticulous Customer Service Manager with 9 years experience in customer relations, contract negotiations, strategic planning, and administrative services. I’m a detail oriented professional that has utilized my strong leadership ability and management knowledge to staff, manage, coach, and schedule teams of other professionals that has met or surpassed sales goals.

PROFESSIONAL EXPERIENCE

Arden’s Garden (2011 - present) • East Point, GA

Manager, Wholesale Sales Representative, Salesperson

Create monthly schedule, daily inventory, customer service, and cash management.

Providing customers with healthy dietary benefits by juicing.

Acquired numerous wholesale accounts.

Solicit health food companies to carry our products.

Solid Source Realty (2006 - 2014) • Roswell, GA

Real Estate Consultant

Search real estate listings to match client needs.

Set up closing dates/times to execute final transactions.

Prepare Power Points for clients to view possible choices of homes.

Onsite Sales Agent for 2 locations and managed 10+ rental units.

Ford Motor Company (1993 - 2006) • Atlanta, GA

Assembly Line Worker

Produced 75+ jobs per hr. in an 8-10 hr. shift on a moving assembly line.

Participated in the Ford Total Productive Maintenance (FTPM) system.

As a work group leader I trained other co-workers on various jobs.

UAW-Local 882 Executive Officer-Trustee 2004-2006.

EDUCATION

Associates of Health Sciences (GPA 4.0)

Southern Crescent Technical Community College • Griffin, GA • 2008-2011

Technical Skills

• Windows Server 2008, Windows 98-2000 / NT / XP / Vista / 10 • QuickBooks • MS Office Suite • GAMLS • FMLS • Fusion • Transaction Desk

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