Jean Khouri, ***** Tracy Street, Montréal (Québec) H4J 2C1

È 514-***-**** 514-***-**** acu36x@r.postjobfree.com

http://ca.linkedin.com/in/jeankhouri/

PROFILE

Creative bilingual manager with vast experience in the operational management field including sales, purchasing, inventory, customer service, marketing and human resources. Excellent at meeting assigned objectives, deadlines and budgets. Detail oriented with a remarkable track record; a win-win negotiator and exceptional communicator who fosters long term relationships with suppliers and customers at all levels while maintaining high quality standards

HIGHLIGHT OF QUALIFICATIONS

Strong IT background: sales and purchasing of hardware, software, peripherals, and networking devices; providing technical support and customer service; coordinating inventory management

Strength in the development and implementation of sales strategies and promotional marketing

Extensive experience in supervision and human resources management and maintaining high productivity ratio.

Business oriented, able to manage and execute multiple projects,

PROFESSIONAL EXPERIENCE

IT Purchaser June 2015 – March 2016

CDMS Inc., Montreal

Managed, organized and purchased various IT, Telecommunications products, services and managed

hosting services: network infrastructure: hardware, software, peripherals

Prepared the proposal and purchase order; follow up with representatives and technicians

Evaluated suppliers, negotiating and renewing contracts with partners such as Microsoft, Cisco, HP, Dell, SonicWALL, Barracuda, Symantec and others, Sourced new vendors

Analyzed, created, and supplied renewal quotes to customers (internal & external) for qualified opportunities in a timely and effective manner as required

Managed inventory, demo unit, ETAs and RMAs

Worked closely with the inside & outside sales and technical personnel to support customers’

requirement

Sales Coordinator / IT Purchaser 2014 – 2015

Genatec Inc.

Managed and coordinated operations, planning and execution of various professional services, internal and field technical resources

Ensured timely delivery of projects by working closely with operations and customer service

Analyzed customer needs, assigned tasks to appropriate departments, and deliver quality turnkey solutions /

Planned and purchased products and services: hardware, software and peripherals including renew, extended warranty, cloud services and provide complete follow-up

Evaluated the cost and quality of products and services and select the best pricing levels and lead-times from multiple suppliers

Sourced new vendors and seeks out appropriate resources in presales, product, service specialists, distributors to support complex deals

General Manager 2002 - 2013

GCL Services, Group LaSalle College, Montreal

-Directed operational and organisational management: sales, purchasing, technical support, customer service, inventory, marketing and human resources for 4 departments: computer centre, office supply

centre, reproduction centre, academic books centre

Managed purchasing and Inventory: plan, organize and purchase various products and services

Searched, evaluated, analysed and select suppliers. Negotiated contract and renewal

Prepared and managed software licensing agreements for products sold for internal and external

Managed several different client accounts: campus retail, SMB and educational market

Developed an annual financial budget and strategic plans for all department

Elaborated a trimestral marketing & promotions plan to promote products and increase sales

Trained and supervised personnel (between 15-20 employees: sales reps, technicians, etc.) and oversee the administrative aspects of human resources

Accomplishments:

Increased profitability by redistributing tasks and maximizing resources

Diversified and expanded the range of products offered

Decreased employee turnover

Established and negotiated strategic agreements with several IT suppliers and manufacturers

Increased profit margin by 24% by reorganizing the reproduction center in 2012

Surpassed previously established budgetary provisions in 2010: increased net income by 35.6% and sales by 10.1%. In 2009: increased net income by 38.6%

IT Manager/ Network Administrator 1998 - 2002

LaSalle College, Group LaSalle College, Montreal

Managed and administered LaSalle International, IT Center, Implemented, installed and configured LAN: Microsoft Windows, Novell, Linux, routers and switches, mail servers

Led IT support for the entire network of LaSalle, Inter-Dec, CILM Colleges & the administration

Supervised, trained and evaluated technical Assistants

Previous Experience

I also worked as a Systems Engineer for QMS Canada and as a Consultant/Technical Sales representative for C&G Consultation Informatique and as a Sales Assistant Manager for Micro-Logic Application

EDUCATION

Bachelor of Electrical Engineering - Electronics and Telecommunications

École Polytechnique, Montreal University

Certification Novell Netware CNA & CNE & Microsoft MCP & MCSE

QMS Canada / Lasalle College, Montreal

COMPUTER SKILLS

Microsoft Office Suite: Outlook, Word, Excel, Access, PowerPoint and MS-Project.

PROFESSIONAL DEVELOPMENT

Professional training in personnel management, sales, purchasing, IT, marketing and management

Leadership - Business Development – Management - Fast Learner - Fluency in French and English - Minimum of a university degree - Experience with managing people and processes - Business Development - Implement procedures to deal with clients and partners for services - Manage human resources, training and employment contracts - Oversee the Management of all facets of the Company - IT, Sales, Customer Service, Purchasing, Inventory etc. - Administration functions: accounting, payroll, financial reports etc. - Develop Budgets, monitor Costs. The focus of the organization is Customer and employee relations while developing a business that stays ahead of the technological curve.

June 6th, 2016

Attention: AEI Internet

Sir, Madam,

In response to GENERAL MANAGER position that was posted on the Glassdoor website, it is with great interest that I forward you my resume for your consideration.

Having performed almost the same function for several years now, I am certain that I will be an appropriate candidate for the position.

I have acquired and mastered a solid experience in the operational management including sales, purchasing, inventory, customer service, human resources and development and implementation of sales strategies and marketing. My work experience has allowed me to manage, establish and meet growth objectives, increase revenue and maximize profits.

My peers would describe me as a leader responsible, organized, who has a sense of priorities and is an excellent motivator who supports his team in achieving objectives.

I hope that reading my resume sparks your interest. I am eager to learn more about your needs and discuss how my experience and skills could be a benefit to your organization. I am available for an interview at your convenience.

Thank you for the time and consideration that you have placed on my resume.

Jean Khouri,

514-***-****

acu36x@r.postjobfree.com

General Manager

AEI Internet • Montreal

Reporting to the President, the General Manager will manage the human and material resources of an Internet Service company established over 22 years ago. The focus of the organization is customer and employee relations while developing a business that stays ahead of the technological curve.

Job Description

Business Development

Implement procedures to deal with clients and partners for services.

Manage human resources, training and employment contracts.

Oversee the Management of all facets of the Company - IT, Sales, Customer Service, Purchasing, Inventory etc.

Administration functions: accounting, payroll, financial reports etc.

Develop Budgets, monitor Costs.

Requirements

Minimum of a university degree

Experience with managing people and processes.

Knowledge and skills

Leadership

Business Development

Management

Fast Learner

Fluency in French and English

Company Info

Websitewww.aei.ca

HeadquartersMontreal, QC

Size1 to 50 employees

FoundedUnknown

TypeCompany - Private

IndustryUnknown

RevenueUnknown / Non-Applicable per year

CompetitorsUnknow

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