Customer Service Data Entry

KAREN BONILLA

**** ****** ***** ************ *.C. 28304

910-***-**** acu332@r.postjobfree.com

OBJECTIVE

Seeking an opportunity in an environment where helping people with their health needs is the top priority.

EXPERIENCE

Carolina Rheumatology and Internal Medicine 2356 John Smith Road Fayetteville, NC 28306 3/2016

Build Patient charts for office visit

Preform Phlebotomy

Process specimens

Acquired patients biometrics

Answer phones

Call medications into pharmacies

Assist Doctors in procedures

Give injections subcutaneous/intramuscular

Fayetteville Endocrinology 105 Roxie Ave Fayetteville N.C. 28304 910-***-**** 1/2016-3/2016

Medical Assistant

Collect Blood from Patients

Acquire biometrics

Answer phones

Call in Medications to pharmacies

Schedule appt.

Lumberton Treatment Center 2200 Clybourne Church Road Lumberton N.C. 5/2015-8/2015

Substance Abuse Counselor

• Provide Counseling to a caseload of 50 patients

• Chart and Document patient notes, treatment plans and patient related notation.

• Provide referral services and follow up on patient physician coordination of care.

• Registered with North Carolina Substance Abuse Professional Practice Board CSAC-I

• Alcohol and Drug Counselor (ADC) Examination Passed January 9 2015

• Preform Phlebotomy Collection on patients and process specimens.

• Hold Group Therapy Sessions

Carolina Treatment Center 3427 Melrose Road Fayetteville N.C. 28304 8/2013-5/2015

Substance Abuse Counselor

• Provide Counseling to a caseload of up to 80 patients

• Chart and Document patient notes, treatment plans and patient related notation.

• Provide referral services

• Provide Information Family Education

• Registered with North Carolina Substance Abuse Professional Practice Board CSAC-I

• Alcohol and Drug Counselor (ADC) Examination Passed January 9 2015

Quest Diagnostics 2356 John Smith Rd Suite 101 Fayetteville N.C. 28306 8/2004 - 11/2012

Phlebotomist

• Performed blood draws for patients of all ages

• Efficient filing insurance, charting and documenting

• Assisted patients with any concern

• Billing and coding via the computer’s internet, created referrals, appointment scheduling, took incoming calls and messages while running front desk at the patient service center

Cumberland County Schools 2465 Gillespie St., Fayetteville, NC 28306 1/2000 to 8/2004

Teachers Assistant-Job Coach

• Taught Success Math and Reading to high school students

• Worked with the Educable Mentally Disable students

• Directed the work/job related activities

• Supervised students while doing campus work related activities

Lab Corp 705 Keystone Ct, Fayetteville N.C. 28304 8/1993- 12/1999

Phlebotomist

• Collected Blood

• Data Entry for infection control

• Customer Service took incoming calls and resolved problems for clients as well as patients

EDUCATION

Fayetteville Technical Community College

Phlebotomy 1992

Fayetteville Technical Community College

Associates in Arts with a focus in Psychology

Degree in Progress GPA 3.75-3.09

South View Sr. High

1980

SKILLS

• Excellent people skills and thrives on helping to solve problems

• Superb communication skills, verbal and written

• Strong attention to detail and proficient at running and handling office equipment

• Good filing, charting, documenting and organizational skills, along with other office requirements

• CPR and First Aid, experienced in the ability to assist residents and clients with activities of daily living

• Experienced in blood drawing, assisting nurses and doctors, taking vitals, and giving injections

• Efficient in coding, and excellent computer skills

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