Data Entry Technical Support
Resume:
CANDACE R BRADFORD
NEW CANEY, TX *****
*************@*****.***
Career Objectives
Seeking a position in data entry, shipping and receiving, order filling or any entry level Summary of Qualifications
1 year as a Vet Technician.
5 years as a Computer Repairer, Data Entry Worker And Warehouse Clerk. 7 years as a Laborer, Shipper and Receiving Clerk. Work History
Requested Personnel, Houston, Texas
Freight Shipping Clerk Oct 02, 2014 - Jan 08, 2015 Incoming and outgoing shipments through freight for Panalpina, Halliburton, and Baker. Log and record shipments into computer for records. Post shipments and times on board for delivery drivers with correct shipping times. Data Entry, Filiing, Faxing, clerical.
Telephone calls to drivers and companies
Cleanliness of office in mornings
Self Employed, MARLIN, Texas
Owner, Shipping/Receiving, Inventory, Data Entry Feb 01, 2008 - Mar 16, 2014 Contacted new and existing customers to discuss their needs, and explain how these needs could be met by specific products and services.. Emphasized product features based on analysis of customers' needs, and on technical knowledge of product capabilities and limitations.. Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary.. Maintained detailed documentation through logging of support cases, email and knowledge base articles for client and internal use.. Owned and addressed client needs and product issues from inception to resolution.. Provided high level and in depth technical support by resolving inquiries by phone, email, and web, in a manner and time frame consistent with department and team service levels and goals. Cameron Electronics, Marlin, Texas
Shipping/Receiving, Data Entry, Inventory, Ebay Jun 15, 2006 - Jan 09, 2008 Completed an average number of 1000 sales and listings per month.. Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.. Emphasized product features based on analysis of customers' needs, and on technical knowledge of product capabilities and limitations.. Interpreted and validated technical issues, test solutions, follow-up and escalate when necessary. Maintained detailed documentation through logging of support cases, email, and knowledge base articles for client and internal use.. Owned and addressed client needs and product issues from inception to resolution..Provided high level and in depth technical support by resolving inquiries by phone, email, and web, in a manner and time frame consistent with department and team service levels and goals.. Selected the correct products or assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.. Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results. Successfully implemented new technologies and process automation's to encourage continuous improvement. Shipping/Receiving, Data Entry, Inventory Control.. Posted receipts to appropriate general ledger accounts.. Monitored payments due from clients and promptly contacted clients with past due payments.. Coded and entered invoices each day into the in-house accounting software. Supervised invoice processing, purchase orders, expense reports, credit memos, and payment transactions. Filed and addressed employee complaints in accordance with company policies and government regulations..Liaised with vendors to order and maintain inventory of office supplies
Cefco Convenience Store, Marlin, Texas
Store Cler/ Inventory Control, Customer Service Jan 10, 2006 - Jun 01, 2006 Greeted customers entering the store to ascertain what each customer wanted or needed.. Earned manager trust by serving as key holder, responsibly opening and closing the store.. Politely assisted customers in person and via telephone.. Communicated with vendors regarding back order availability, future inventory and special orders.. Provided and elevated customer experience to generate loyal clientèle.. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.. Answered product questions with up-to-date knowledge of sales and promotions.. Conducted weekly walk-through with the manager to discuss interior visual displays, including store window presentation..Restocked inventory each month and reviewed cash operation data to verify proper replenishment.. Developed reputation as an efficient service provider with high levels of accuracy.. Maintained cleanliness and presentation of stock room and production floor.. Operated a POS system to itemize and complete an average number of sales for customers.. Ace Hardware, Houston, Texas
Cashier Aug 01, 1999 - Feb 29, 2000
Performed the following duties of cashing out customers, stocking shelves and general cleaning. Education
Montgomery Community College, Woodlands, Texas
1 year college, technical or vocational school
Minor: CCNA
GPA: 3.75
MCC, Waco, Texas
High School Diploma/GED
Nimitz High School, Houston, Texas
11th Grade
Computer Skills
Typing Speed: 50 Words Per Minute
• Database Software (Oracle, Access, etc)
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Graphics or Drawing Software (Photoshop, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Networking or Lan Software (Cisco, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc) Language Skills
English - Excellent ( Read Write Speak )
Driver's License
Class C - Standard Driver's License
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