Manager Office
Resume:
Anita M Juliano
*****************@*****.***
Human Resources Manager, Home Instead Senior Care
September, 2015 to present
Recruit, hire, orient and train all care staff
Maintain all updated employee records to meet state and corporate guidelines
Respond to all employment verifications and reference checks
Train all care staff on new or updated policies and procedures
Maintain constant contact with marketing staff on where client/staff needs will be
Business Development/Branch Manager, Options for Senior America
November, 2014 to September, 2015
Manage all hiring, training and staffing for branch personnel
Sales, marketing and onboarding new clients using online and personal networking
Schedule, staff and maintain caseload of 20+ clients
Monthly compliance reports and monitoring
Community relations activities to promote senior care
Director, Home Care by Edenton
June, 2011 to October, 2014
Hire, schedule, train and coordinate state mandated requirements for 100 staff
Calculations for all payroll and invoicing, budget maintenance and licensing statistics
Marketing, onboarding, scheduling and staffing, and continued client satisfaction needs
Prepare and submit annual licensing renewals
Guidance Office Manager, Frederick Community College
Faculty Services Administrative Assistant, Hood College
October, 2007 to May, 2011
Administrative needs for faculty of 5 academic departments and 8 guidance counselors
Supervise student workers – train/schedule/payroll
Statistical reports for faculty/ course evaluations
Respond to inquiries regarding majors, special events and conferences
Assist with new student Orientations and registrations
Library Aide/Substitute Teacher, Seneca Valley School District
January, 2002 to October, 2007
Assist students with research, book selection and use of computers
Maintain circulation statistics required by Board of Education
Follow lesson plans and guidelines of any teacher needing coverage grades 7 through 12
Scheduling flexibility and ability to adapt to any educational situation
Residential/Health Services Practice Manager, Woods Services
August, 1993 to October, 2001
Computerized scheduling of all office, residential care and nursing staff
Coordinate onsite medical clinic for 15+ visiting physicians
Obtain consent, schedule, funding and coordinate transportation for offsite appointments
Meet state requirements for licensing and operation of 1,000+ residential facility
Personnel/Payroll Manager, Snipes Farm and Nursery
October, 1991 to August, 1993
Hire, train, schedule golf course, farm, nursery and retail employees
Prepare bi-weekly payroll from checks to deposits and taxes
Benefit administration
Assist owners with special events and seasonal operations
Radiology Practice Administrator, Shore Memorial Hospital
December, 1989 to August, 1991
Hire, train and schedule office and tech staff for hospital and private practice sites
Schedule high level procedures and explain to patients
Insurance verifications, billings for hospital and physician fees and explain to patients
Medical record responses to insurance, legal and physician requests for information
Initiate EMR processes
Administrative procedures to bring practice from strictly hospital based to a community site – hiring and credentialing Physicians and setting up entire practice for Shore Diagnostic Imaging
Additional information regarding experience in Human Resource management and medical practice management available upon request
Bachelor’s degree in Economics/Political Science from Hood College and additional classes towards Masters in Health Care Administration from Wharton School, University of Pennsylvania
Experience using task specific computer programs for scheduling, medical records management, payroll and billing, insurance verification and all Windows programs
Volunteer activities with: A Toast To the Holidays- Serving Older Adults through Resources, Frederick County Department of Aging programs, Hospice of Frederick County, Hood College Alumnae Association
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