Dawn M. Spain
**** * ****** *** *****, Wasilla, AK 99654
907-***-**** ~ ****@****************.***
I have 27+ years of varying and progressive experience in Office Administration including: Benefit Administration, Human Resources, Accounting, Payroll and Customer Service. My objective is to obtain employment in California whereupon I can utilize my wide range of knowledge and experience. PROFESSIONAL EXPERIENCE
Matanuska Electric Association, Inc. Palmer, AK
Benefits Analyst/Administrator February 1998 – Present
Analyze, develop and implement insurance benefits (medical, dental, vision, life, LTD); Administration of Pension Plans (including: 401(k), 457(b) and a Defined Benefit pension plan); manage the Employee Assistance Program and Wellness Program
Responsible for verifying and reconciling statements and billings for all benefit plans including insurance, pensions, a wellness plan, EAP, COBRA, and a 125 Plan
Responsible for annual pension and insurance compliance and reporting (FAS 106, Form 5500 and Non Discrimination testing, ACA Form 1094c & 1095c); also EEO-1 and Vets 100 reporting and statistical reports
Schedule and coordinate benefit trainings, annual open enrollment classes, company-wide health fairs; provide benefit orientations, employee service awards, holiday and retirement parties/events
Responsible for preparing and monitoring the annual Human Resources budget
Handle complex HR inquires and complaints to resolution through fact-finding and investigation Sermed, Inc. Anchorage, AK
Business Manager and Property Manager July 1996 – February 1998
Responsible for company payroll, accounts payable, accounts receivable, GL, bank deposits, petty cash
Responsible for maintaining health insurance plans, researching legal concerns, correspondence with attorneys
Made arrangements for travel and accommodations; responsible for maintaining calendar for locum tenens
Responsible for property management of the Laurel Street Professional Center Denali Fitness Wasilla, AK
Office Manager January 1995 – July 1996
Responsible for payroll, accounts payable, accounts receivable, bank deposits, and petty cash
Responsible for answering phones, greeting customers and determining needs of members, membership sales, maintaining membership records, and personal training
Supervised daycare employees and monitored work schedules Life Quest Wasilla, AK
Accounting Specialist June 1989 – January 1995
Responsible for payroll, accounts payable, accounts receivable, purchasing, inventory, daily deposits and petty cash, helped with annual audit and budget
Assisted Personnel department with employee orientations, benefits, sorting and distributing mail, maintaining personnel files and generating employee action notices EDUCATION
Alaska Pacific University Anchorage, AK
Bachelor of Arts in Organizational Administration May 1993 College of St. Scholastica Duluth, MN
Studied Dietetics 1982-1983
University of MN, Duluth Duluth, MN
Studied Business Administration and Dietetics 1980-1982 ADDITIONAL SKILLS
Ability to multi-task and work under tight deadlines while maintaining a calm demeanor
Proven analytical skills, including ability to research and analyze data and develop recommendations
Ability to work with a team or independently; Good interpersonal skills and ability to maintain effective working relations in a variety of environments
Efficient in Microsoft Word, Excel, PowerPoint, and Outlook
Certified Benefits Professional through WorldatWork References
Kathy Shreiber, Vice President of Finance, Chugach Government Solutions 907-***-**** Heidi Kelley, Human Resources Director, Matanuska Electric Association, Inc. 907-***-****