Service Manager

GIORGIO BOVA

\***** Center Avenue, Homewood, IL *0430 • Cell 708-***-**** • Email ***********@*****.***

OBJECTIVE Utilize my 30 years of experience for a full-time position (management preferred)

PROFESSIONAL EXPERIENCE

FNF Automotive / FEDEX Ground, Bedford Park, IL

Shift Manager, June 2013 to January 2016

Supervise staff of technicians

Manage incoming shop work / repairs

Execute quality control for trailer repairs

Perform diesel spotter repairs

Responsible for trailer repair intake calls

First Student Inc., Glenwood, IL

Service Manager, January 2005 to July 2012

P/L weekly and monthly reports

Yearly budgets and budget control

Supervised staff of technicians and inventory of parts and tires

Ordered all parts and shop supplies for 150 bus fleet

Coordinated dealer and body shop repairs

Performed quality control for bus repairs and shop work

Evaluated staff with annual performance reviews

Chicago Bus Sales, Crestwood, IL

Diesel / Gas Bus Technician, April 2001 to January 2005

Executed bumper-to-bumper repairs on all makes of commercial buses

Performed installation of A/C systems and major A/C repairs

Installed VCR, DVR, ChildCheckMate, Wheelchair Lifts and other systems

Rollins Leasing Corporation, South Holland, IL

Diesel Truck / Trailer Foreman / Technician, June 1993 to March 2001

Supervised over and repaired all makes of diesel trucks and semi-trailers

Executed ECM system trouble shooting and repairs

Responsible for service related phone calls

Scheduled and assigned work for technicians

Performed service road calls

John Sexton Contractors, South Chicago Heights, IL

Diesel Truck Technician, September 1989 to May 1993

Solely responsible for second shift write-ups and preventative maintenance

Performed all major repairs including hydraulics and welding

Responsible for tube-type and tubeless tire repairs

Performed service road calls

Ryder Truck Leasing, Melrose Park, IL

Diesel Truck / Trailer Technician May 1987 to September 1989

U.S. Diesel, Steger, IL

Diesel Truck / Trailer Technician, June 1985 to April 1987

Responsible for write-ups and major repairs

Participated in tube-type and tubeless tire repairs

Performed service road calls

EDUCATION

Lincoln Technical Institute, Oak Lawn, IL

Graduated May 1987

Automotive and Diesel Technology Degree

Homewood-Flossmoor High School, Flossmoor, IL

Graduated June 1984

High School Diploma

ADDITIONAL TECHNICAL SKILLS

Electrical troubleshooting courses

Many air conditioning and welding courses

ABS troubleshooting courses

Extensive set of tools owned

30 years of technical and management experience

COMPUTER SKILLS

Microsoft Windows

Microsoft Office Suite: Excel and Word

Shop Management Systems: Datastream and Webfleet Assistance

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate