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Customer Service Payroll

Location:
San Francisco, CA
Posted:
June 03, 2016

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Resume:

David Colby, CPP

www.linkedin.com/in/david-colby-cpp-a8712513

Venice, CA 90291 *******@*******.*** 424-***-****

KNOWLEDGE, SKILL & APTITUDE SUMMARY

Proven leader through action with over fifteen years’ progressive payroll experience; last ten years at a lead specialist level as a CPP [Certified Payroll Professional]. Global mindset and literacy, performance-oriented, creative thinker with a high degree of integrity and accountability. High aptitude to analyze problem situations and develop effective alternatives. Proficiencies include:

Multi-jurisdictional, reciprocity taxation Nonresident and expatriate taxation

Auditing Payroll processes Personable, leading, inspiring communications skills

Hard working, persistent, reliable Passion for quality customer service

EXPERIENCE

Riot Games, West Los Angeles, CA

Payroll Administrator, Contractor Jun 2015 to Apr 2016

Provide to Finance annual and quarterly SOD’s plus reconciling state filings to corresponding quarterly returns also reconcile W&T/Multi-Jurisdiction registers to W-2 Previews in preparation for 2015 Form W-2 distribution. Research, prepare and submit quarterly amendment requests for corrections. Follow up on Amendment /Special Filings and resolve Agency Notices as needed.

Support processing of ADP Workforce Now payroll for 2000 semi-monthly resident/nonresident employees [including CA, FL, MO, NJ, NV, NY, OR, WA] for an international gaming organization featuring, ‘League of Legends.’

VCA, Inc., West Los Angeles, CA

Payroll Representative, Contractor Jun 2015 to Sep 2015

Process Ceridian HPL/Dayforce HCM payroll for 2500 bi-weekly resident/nonresident employees [including CT, DE, MA, ME, NH, NJ, NY, RI, VT] including commissioned Veterinarians on an eight week assignment plus extended another eight weeks [with an offer of permanent employment] for a veterinary hospital network of 18,000 employees across the U.S.

RAND Corporation, Santa Monica, CA

Lead Payroll Specialist Jan 2006 to Jun 2015

Effective September 1, 2014, had been assuming Supervisor role providing leadership and data reporting to various internal and external clients including to Finance Quarterly Bridge Letters, Annual/Bi-Annual SOC1 Effectiveness of Controls and Tax Services Reports, Annual / Quarterly SOD’s and Quarterly Forms 941 and Quarterly Forms CA DE 3D. Assisted in the 2014 Annual Form W-2 processing.

Assisted in training RAND’s new Payroll Supervisor [July 2013 through August 2014] on internal payroll timekeeping and application processes and procedures.

Monitored DelTek web based timekeeping application daily for invalid time charges, assist employees in resolution/editing, finalize and upload time charges and close bi-weekly period, make accrued leave adjustments, maintain leave balances; transfer retirement, benefit, charity vendors File Exchanges to corresponding websites, process retirement Mistake of Facts and Forfeitures as Authorized Plan Signer;

Import/audit PeopleSoft HR Master and Deduction file updates into ADP/ProBusiness payroll worksheet to process full cycle bi-weekly payroll for 1500 resident/nonresident [29 states including MD, NY, PA, VA] and expatriate adjunct employees [Europe, Mid East]; prepare 3rd party, PFL and DI AP vouchers, key into ORACLE Financials;

Review and finalize payroll before transmit and received payroll data files from ADP/ProBusiness; create and interface calendar / adjustment worksheets; calculate/process manual adjustments and checks, benefits adjustments, reversals, retro pays, paid item inquiries, stop pays, direct deposits, tax forms, wage attachments. gift cards, bonuses, supplemental payments – also running edit on these processes;

Process bi-weekly payroll reconciliation, research tax withholding liability issues; set up new tax and UI jurisdictions with applicable state agencies; train new payroll staff on internal payroll processes and procedures; played a major role in bringing residential, work state and PA Act 32 taxation into compliance as well as helping transform payroll staff down from 3 to 2 staff members thru efficiency; met with nonresident graduate students regarding federal and state tax withholding requirements and forms completion; review latest payroll webinars, texts and periodicals. Received ‘Impact Award’ in July 2010 for, ‘consistent top-notch customer service.’

David Colby, CPP - continued

www.linkedin.com/in/david-colby-cpp-a8712513

Venice, CA 90291 *******@*******.*** 424-***-****

House of Blues; KB Home; Gevity; ERAS Center, Los Angeles, CA

Short Term Contract Assignments as Payroll Coordinator Aug 2004 to Dec 2005

Processed ADP PC/PW payroll for bi-weekly CA and interstate [including FL, IL, OH] employees on short term contract assignments; included auditing the ETime punch data, payroll import and HR data export into ADP; processed reversals, payroll special requests, set up ABA direct deposits, wage orders;

Generated and audited report earnings, benefits and deduction reports. Printed and audited interim checks;

Audited adjustments and exceptions processed, research, correct as needed. Some PowerSource II exposure;

Heavy customer service, interface with Accounting, HR, as well as federal, state and local agencies.

CPEhr, West Hollywood, CA

Payroll Supervisor Jan 2003 to Jul 2004

Processed PC payroll for this PEO [Professional Employer Organization] / HR outsourcing firm on a Unix PayPlus application for 5 separate clients in differing industries [restaurant, property management, entertainment, household] including varying payroll cycles, set up ABA direct deposits, wage orders, labor distribution time entry, job cost reporting and calculated PTO accruals;

Audited data entry, checks and reports for accuracy and completeness, payroll research, interim payrolls, reversals and adjustments. Posted payrolls processed to PayPlus general ledger.

Payroll Assistant Jul 2000 to Dec 2002

Principal payroll processor in a team of 3, [included an auditor and payroll assistant] for 5 ‘special processing’ clients with over 1200 CA and interstate [including CO, LA, TX] employees and $1.5 in gross payroll processed semi monthly;

Involved on open enrollment benefits processing, quarterly and year-end tax reconciliation, resolving negative payrolls and W-2 preparation. Interfaced with many outside clients, accounting, HR, Benefits and federal, state and local agencies;

Honored as ‘2001 – Employee with Outstanding Attitude and Effort’ as well as ‘First Quarter 2001 – Employee Most Committed to Excellent Customer Service.’

EDUCATION

2005, Certified Payroll Professional [CPP] LOS ANGELES CHAPTER, AMERICAN PAYROLL ASSOCIATION [LAAPA], Los Angeles CA – 3 month exam course;

2000 to 2002, SANTA MONICA COLLEGE, Santa Monica CA – Accounting 1, 2, 3; Computer Science 3 [MS-DOS.UNIX Operating Systems]; MS Excel 2000 spreadsheet applications; Intro to Invest/finance; 3.08 GPA;

ADDITIONAL INFORMATION

2005 through to 2020 - Certified Payroll Professional [CPP] from the American Payroll Association [APA];

Member of both the national American Payroll Association and Los Angeles Chapter [LAAPA]; elected to the LAAPA Board as ‘Government Liaison Officer’ from 2007 to 2009; elected ‘Chapter Coordinator’ in 2010 to 2013;

Volunteered at APA’s 2009 Annual, Congress in Long Beach; attended ADP’s annual Meeting of the Minds [MOTM] Payroll Conferences – 2008 in Las Vegas, 2007 in San Francisco;

Additional payroll software experience includes ADP PC/PW Payroll including ReportSmith 4.2 and Kronos ETime; Wells Fargo Payroll, Amano TruTime, Unix PayPlus, PayStation 2000, Microsoft Excel, PowerPoint, Word, Access.



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