Customer Service Sales

PAUL J. QUINNETTE

**** **** **** *********, ********* 54126 920-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Results-oriented mechanically minded individual with extensive experience in all areas of technical repair and technical sales.

Over 20 years of successful sales experience.

Expertise designing and building custom camper and specialty trailers.

Ability to complete projects within scope, on-time, and on budget through flexible and sensible approach.

PROFESSIONAL EXPERIENCE

PAUL’S TRALIER AND RECREATIONAL VEHICLES, GREENLEAF, WI 1997 to Present

GENERAL MANAGER/OWNER

Second generation family-owned trailer sales. Established on service and repair.

Provided leadership in sales, service and operations management in well-established muilt-brand RV business.

Effectively manage the team to prioritize and effectively schedule a fast paced service center providing superior customer service maintaining timely repairs

Ensure the attainment and production of profitable business to achieve optimal utilization of assets

Responsible for inventory and parts supplies are adequate for dealership

Responsible for monitoring and revising the functional activities of the distribution activities, buying, selling, and servicing

Create and maintain a dynamic and vibrant company environment with the goal of improving employee morale, continuous improvement, innovative services, and ultimate customer satisfaction

Created and implemented budget based on cash flow, profit and revenue strategic objectives

Ensure that safety standards are followed at all times

ADDITIONAL EMPLOYMENT

Evergreen Bar and Grill, Morrison Road, Greenleaf, WI 54126

Owner/Operator with Kim Quinnette 1999- Present

(2014 - Establishment leased to outside operator)

PTRV Trucking Owner/Operator OTR of hauling cars and campers from manufacture to dealer or private contracting also nationwide 2006-2015 Snow Removal operations, 2002 – 2006

*Contracted for snow removal with De Pere Unified School District

Instrumentationist- VoS Electric, 1992-93

Auto Repair, Fleet Farm West and Mid-City Muffler, Green Bay, WI, 1991-92

Concrete/Basement Pouring, James Pouwels, De Pere, WI, summer, 1993

Bartending, Evergreen Bar and Grill, 1999-2014

Supervisor at Monaco, Inc., Manufacturing Crews, South Bend, Indiana, 1994-95

Lawn Maintenance (cemeteries, business grounds), Morrison, WI, lifetime

Shop Manager, Quinnette RV Center, De Pere, WI, 1995 -97

COMMUNITY INVOLVEMENT

Member, Wayside-Morrison Lions Club 2001 present

Member, St. Mary’s Catholic Church, De Pere, Wisconsin 2010 present

EDUCATION

Associate Degree, Recreational Vehicle Repair Technology, 1994

Ivy Tech Community College, Elkhart County, 22531 County Road 18, Goshen, IN 46528

* Certified Master RV Technician

Auto Mechanics Program, 1991

Northeast Wisconsin Technical College, 2420 West Mason, Green Bay, WI

TECHNICNAL AND MANAGERIAL SKILLS

Blueprint reading skills: Interpreted electrical blueprints and blueprints for manufacturing of recreational vehicles

Mechanical skills: Engine repair, including small engines, automobiles, and diesel engines

Fork Lift operation skills operate a fork lift on a daily basis at PTRV

Supervisory skills: Supervised a team of 12 employees at Monaco Inc., South Bend, Indiana; supervised 6-14 employees of PTRV; supervised team of up to 8 bartenders at the Evergreen Bar and Grill.

Plumbing skills: installation and repair of water lines, water-using appliances, bathroom fixtures

HV/AC skills: install and repair heating and air conditioning units in Recreational Vehicles

Snow removal skills: Ability to operate and repair snow removal equipment of all sizes

EXCELLENT PROFESSIONAL REFERENCES UPON REQUEST

Contact this candidate