Customer Service Sales Representative

Christopher R. Newman

Los Angeles, CA 703-***-**** *************@*****.***

Self-driven, motivated, highly focused professional with excellent communication, analytical, and time management skills. Experience in excelling at prioritizing in a fast-paced environment, completing multiple duties, and achieving project goals quickly and efficiently. Skilled in managing schedules, while simultaneously handling in-person tasks, email correspondence, and all general and personal needs of employer or company. Areas of Practice Education

• Mortgage Lending • Battlefield High School 2004-2008 Standard Diploma

• Retail • Northern Virginia Community College 2008-2010 Gen Studies/Business Admin

• Customer Service

• Food & Beverage

Work Experience

Trunk Club - Los Angeles, CA

Stylist / Sales Representative October 2015- May 2016

• Provide personal and professional wardrobe assistance

• Schedule shopping appointments

• Ship trunks of clothing throughout the country to fill clients wardrobe needs

• Build strong client relationships

Wells Fargo Home Mortgage- Chantilly, VA

Mortgage Sales Associate (SAFE) February 2015 – September 2015

• Manage and maintain relationships with current and prospective customers with customer service

• Knowledge of company products, policies and procedures, and underwriting requirements

• Understand real estate appraisals, title reports, and real estate transactions

• Inform clients of WFHM policies, underwriting requirements and loan procedures

• Perform miscellaneous duties as needed and required Wells Fargo Home Mortgage- Chantilly, VA

Customer Service Representative March 2014 – February 2015

• Managed any and all maintenance requests

• Collected fee’s for appraisals and credit reports

• Submitted loans with complete minimum required documentation to processing

• Successfully planned and set up lunches and events for the branch

• Performed on boarding and off boarding tasks for new and existing team members

• Maintained supplies

Bar Louie-Gainesville, VA

Server November 2013 – February 2014

• Catered to multiple customers at once

• Knowledge in Micros computer system

• Handled large amounts of funds and quick calculations M&S Grill- Reston, VA

Bartender / Server / Banquet Staff May 2013 – November 2013

• Personalized customer relations resulting in satisfaction and return of clientele

• Performed efficiently in a fast-paced environment

• Experience in flexible scheduling to include evenings, extended days and weekends Regency at Dominion Valley- Haymarket, VA

Lead Bartender / Server / Banquet Staff November 2008-May 2013

• Mastered set up and break down of large scale events, parties and weddings

• Perfected quality service habits to ensure customer satisfaction

• Set high standards and provided commendable examples for coworkers to follow

• Food and beverage serving and bartending to high-end clientele in country club atmosphere

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