Justin Charpentier
**** ********* *****, **** ***** NJ 08755 732-***-**** ********@***.***
Profile
A creative, self-directed Human Resources professional with solid background in administering all aspects of Human Resources functions. Organized and detailed-oriented with demonstrated ability to build effective working relationships, gain credibility and influence at all levels from staff to senior management and across all business units. Work Experience
SENIOR DIRECTOR OF HUMAN RESOURCES CVS HEALTH SEPTEMBER 2014 TO FEBRUARY 2016
Responsible for leading all Human Resources programs & initiatives in a market consisting of 989 stores in the states of Delaware, Ohio, Pennsylvania, New Jersey and New York.
Human Resources oversight on 18,000 non-exempt employees and 600 exempt employees.
Managed a team of 7 Human Resources Business Partners, 2 Regional Employee Relations Managers, 2 Executive Pharmacist Recruiters and 26 Field Training professionals.
Developed 1 Human Resource Business Partner for promotion to Area Human Resources Director and 4 Human Resources Emerging Leaders for promotion to Human Resources Business Partners.
High focus on acquiring, developing and retaining the best people at the store and field level.
Promoted an environment where employees are encouraged, feel supported and are proud to be part of the organization. Developed an Area Engagement plan that improved results by 5% in 2015.
High focus on providing the organization with outstanding Human Resources professionals that impact business results by becoming true partners to the business.
SENIOR DIRECTOR OF HUMAN RESOURCES CVS HEALTH JUNE 2013 TO SEPTEMBER 2014
Responsible for leading all Human Resources programs & initiatives in a market consisting of 880 stores in the states of Virginia, Maryland, Pennsylvania, Ohio, Delaware, New York and the District of Columbia.
Human Resources oversight on 17,000 non-exempt employees and 580 exempt employees, including a pharmacist union contract of 500 pharmacists in the Washington DC Metro area.
Managed a team of 6 Human Resources Business Partners, 1 Regional Employee Relations Manager, 2 Executive Pharmacist Recruiters and 23 Field Training professionals.
Developed 1 Human Resources Business Partner for promotion to Area Human Resource Director and 2 Human Resources Emerging Leaders for promotion to Human Resources Business Partners.
High focus on improving Pharmacist Talent in the Washington DC market through consistent talent assessments and succession planning. Continued to focus on enhancing and refining succession planning and talent management programs that were focused on upgrading talent at all levels within the market.
Continually evaluated all Human Resources policies, programs and procedures to ensure that they supported business growth and service.
REGIONAL VICE PRESIDENT OF HUMAN RESOURCES MACYS INC. APRIL 2009 TO JUNE 2013
Responsible for leading all Human Resources initiatives within a 2.8 billion dollar Region, consisting of 8 District Vice Presidents, 84 Vice-President Store Managers, 160 District Executives, 800 exempt store employees, 12,000 non- exempt regular employees and 8,000 non-exempt holiday employees.
Oversaw a region that consisted of 93 stores in New Jersey, Pennsylvania, Delaware, Maryland, Virginia and the District of Columbia.
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Leadership responsibility for a team of 9 Human Resources Directors, 48 Human Resources Managers and 10 Human Resources administrators.
Ensured our market was elf-sufficient by building a bench of executives who were ready for promotion to higher level positions. Developed leadership capabilities that allowed people to deliver top performance for our customer and deliver yearly growth. Region finished with ranked number 1 in the company for 3 consecutive years.
High level of communication with the human resources team that was consistent, open and direct that allowed the group to connect to the big picture. Empowered team members to make quality decisions and do their jobs effectively by encouraging and soliciting feedback, demonstrating respect for diverse viewpoints and built an engaged team. REGIONAL VICE PRESIDENT OF HUMAN RESOURCES MACYS EAST JANUARY 2006 TO APRIL 2009
Responsible for a Region consisting of 18 stores in Metro New York market and 4 store in Northern New Jersey, which at the time was the largest Volume Region in Federated Department Stores.
Oversaw a team of 5 Human Resources Directors and 17 Human Resources Managers.
Implemented programs and developed action plans that both recognized & rewarded employees for their contributions and provided consistent feedback.
REGIONAL VICE PRESIDENT OF HUMAN RESOURCES MACYS EAST FEBRUARY 2004 TO JANUARY 2006
Human Resources leader for a market consisting of 17 stores in New Jersey with annual volume of 1 billion in sales and led a team of 10 Human Resources professionals.
Supported all company programs that promoted growth through recruitment, talent development, scorecard performance, training and coaching.
VICE PRESIDENT OF STORE HUMAN RESOURCES MACYS EAST AUGUST 2002 TO FEBRUARY 2004
Responsible for all strategic development of all non-exempt related human resources initiatives in the total company which consisted of 298 stores.
Developed and implemented all associate recruitment, performance management, associate relations and progressive discipline programs and policies. Led all non-exempt store-line programs and oversaw all Human Resources budgets for the company, including Human Resources payroll, administration and recruitment advertising.
Oversaw all store-line employee communications and employee relations initiatives. REGIONAL VICE PRESIDENT OF HUMAN RESOURCES MACYS EAST APRIL 2001 TO AUGUST 2002
Human Resources leader for a market consisting of 15 stores in New Jersey, Baltimore and Washington DC area.
Promoted diversity an inclusiveness in all company initiatives and programs by making sure all employees receive the most up to date training.
DIRECTOR OF ASSOCIATE DEVELOPMENT MACYS EAST AUGUST 1998 TO APRIL 2001
Led and executed all Human Resources policies and programs for the non-exempt population in the Macys Herald Square store- 700 million dollar building with 8,000 union employees and 6,000 holiday temporary employees.
Oversaw a team of 20 Human Resources professionals that were focused on demonstrating high ethics in all that the Human Resources team did in order to reach the best decisions and solutions in a complex environment.
Partnered with 78 shop stewards and 12 union business agents to resolve grievances and employee concerns.
Developed seasonal recruitment plan to scree 35,000 applicants and hire 6,000 temporary employees. VARIOUS POSITIONS HELD MACYS EAST NOVEMBER 1991 TO AUGUST 1998
Training Manager, Employment Manager, Human Resources Manager and Director of Organizational Development. EDUCATION
Seton Hall University- Bachelor of Arts
Major- English
September 1986 to May 1991