Human Resource Resources

Renée Walker, MBA Phone 773-***-****

E-mail Address: *******@*****.***

Career Summary

Results oriented professional with over 20 years management, operations, community and program development experience in both for-profit and not-for-profit sectors; Solid business orientation, excellent interpersonal, organizational and decision making skills and abilities; Demonstrated ability to achieve results by aligning operational activities with strategic goals.

Experience includes management of multiple site locations, mergers and acquisitions, development of strategic and operational plans, management of human resource functions, community building and program development initiatives, budget planning, development and monitoring, leadership development and organizational consultation.

Professional Experience

Sedgwick County Division of Health & Human Services

Personnel Manager

August 2015 – April 2016

Serve as the human resource primary contact between 550+ employees in the Division of Health and Human Services (COMCARE, Department on Aging, Community Developmental Disability Organization, and Health Department) and Sedgwick County’s Human Resources, Risk Management, and Payroll departments. Primary functions include recruitment, retention, employee relations, policy and procedure development/ interpretation and training.

ChildServ

Vice President of Human Resources

September 1998 – March 2015

Assumed Chief of Staff Responsibilities

November 2010

Act on behalf of the President/CEO in short and long term planning, coordination and implementation of administrative and operational activities across the organization; provide direction and/or oversight to special projects and major initiatives, identify obstacles to organizational success, work with teams to achieve results and develop and communicate action plans; responsible for quality improvement, information technology, facilities, human resources, volunteer services and other areas as assigned. Facilitate and participate in Agency Council on Accreditation process.

Lead successful agency accreditation

Lead successful process of integrating agency policies and procedures to centralized electronic format

Assumed Community Development Responsibilities October 2003

Provide agency leadership in the absence of the President/CEO; Accountable for identifying community partners and facilitating the development of collaborative relationships; develop relationships that would either enhance current programs and/or lead to new program development opportunities. Identify fundraising initiatives to support program, assist with writing grant proposals, reviewing and writing program logic model(s) and working with funders throughout the grant making process.

Development, implementation and daily management of school-based attendance improvement program

Developed and provided day-to-day management of grand family support program; Demonstrated growth each year since its inception

Identified and cultivated relationships with appropriate City of Chicago and State of Illinois Departments, community and civic leaders and organizations

Ensure active participation in community events and activities

Vice-President of Human Resources

September 1998

As a senior executive provide leadership and oversight to the human resource, volunteer service, professional development and training functions of a non-profit, child and family well being agency; Implemented recruitment and retention strategies resulting in decreased turnover and increased retention.

Ensure that policies and procedures are compliant with federal, state and local laws and regulations

Identified and deployed web-based time management and performance appraisal systems

Provided vision for developing core competencies and their integration into -new web-based performance appraisal system

Provide ongoing management and supervisor training

Staff the HR Committee of the Board and active participant of the agency strategic planning committee

Serve as an internal consultant on human resource and operational matters

Member of the Senior Management Team

Hartgrove Hospital

Associate Administrator & Human Resources Director

August 1991 to August 1998

Responsible for day-to-day operations of a comprehensive behavioral health system that provides inpatient, outpatient and day treatment services. Provided management of system-wide human resource function for over 300 employees, risk management, physician relations, performance improvement, training, security and communication; administrative liaison to Medical Staff Committee. Participated in hospital Joint Commission on Accreditation process.

Developed human resource policy and procedure manual and employee handbook

Implemented systems of check and balances to ensure timely completion of employee files and medical records

Introduced and implemented human resource information system

Assisted with daily hospital operations – working with staff, families, physicians and other stakeholders involved with patient care

Worked to ensure compliance with Joint Commission Accreditation

Assisted with set up and management of day treatment centers

HCA Riveredge Hospital

Benefits Coordinator

October 1989 to July 1991

Responsible for the administration of all employee benefits and maintenance of benefit plan documents for a private psychiatric hospital providing mental health services to children, adolescents and adults.

Implemented and monitored cafeteria plan benefits

Planned employee recognition activities and special events

Worked with supervisors and staff to address and resolve employee relation issues

Hartmarx Specialty Stores

Human Resource Administrator

February 1987 to October 1989

Retail division specializing in business and career apparel for men and women – coordinate and monitor employee information via HRIS, administer employee benefits, process payroll and benefit enrollments, monitor unemployment, disability and workers compensation. Commenced employment as a receptionist transferred to human resources and promoted several times during tenure.

Developed documents and systems to track data

Liaison between corporate office and regional locations

Education

Masters Business Administration - National Louis University

Master of Science in Human Resource Management - National Louis University

Bachelor of Arts in Journalism and Communication - Lewis University

Memberships

Society of Human Resource Management

Society of Human Resource Professionals

Zeta Phi Beta Sorority, Inc.

Volunteer/Community Experience

Society of Human Resource Professionals (SHRP)

Illinois Department on Aging Task Force and Steering Committee Member

National Trend Advisory Committee Member, Alliance for Children and Families

Zeta Phi Beta Sorority, Inc. Tau Xi Zeta Chapter, Financial Secretary and Corporate Relations Co-Chair

State Representative LaShawn K. Ford Annual Health Challenge Event

Axelson Center Advisory Board Member

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