Brad W. Smith

**** ******* ***** **., ********* NC 28269 Phone 319-***-**** e-mail: acu2r5@r.postjobfree.com

Profile

Driven Program/Project Management professional with an accomplished career track leading and developing successful strategically planned IT and Operations PMOs for all digital mobile technology programs and projects, utilizing PMP (PMI), Agile/SCRUM and blended methodologies. An accomplished leader who responds to challenges with confidence, determination and focus.

Strategic thinker, skillful at developing and advancing strategic solutions, employing tactical processes and framework to provide measurable outcomes that provide business value.

Responsible for all key client relationships, from prospect to engagement, M and A, as well as establishing a long term strategy, and executing to meet and exceed client expectations of the entire portfolio of projects and goals through needs assessment, quality standards, risk management, and evaluation.

A team leader and team player that understands the value of support, consensus and a shared sense of purpose. With extensive domestic and international large scale program leadership, am strategically focused in both highly technical as well as non-technical operational program management, risk management, planning and execution.

Articulate, able to empathize and relate with subordinate staff, executive C-Level, stakeholders and customers, and win their trust through solid execution.

Proven track record of successfully delivering global program plans and projects worldwide for multi-million dollar (350 million USD) programs with cross business and technology requirements. Manage a current $100 USD departmental budget.

Able to develop and execute on a strategic roadmaps for implantation, working with the project, product, IT, vendor and engineering teams while actively managing the corporate initiatives portfolio and maintaining a strategic business focus.

Core Competencies & Industries

Industries; Software Development, All on demand Digital Media, Media and Marketing Communications, Social Media,

Aerospace, Commercial and Business Aircraft Avionics, Telecom - Terrestrial and Satellite Communications, Financial Services,

Pharma, Manufacturing and Film/Entertainment Industry.

Enterprise Software Professional Services - PMO

Program/Project Management

PMP, PMI Waterfall AGILE/SCRUM, SDLC

Methodologies Trained

Team Leadership & Development

Risk Management

Digital Mobile Technology Master

Enterprise and Shared Services

Business Requirement Analysis

Business Use Cases and Wireframe

Project and Portfolio Forecasting

Executive Presentations

On-shore, Off Shore Development

Change Board Planning & Review

Vendor Contracts & Negotiations

External Partnership Development

Executive Level Interaction

IT and Operations Leadership

Project Server, CA Clarity PMP

Continued

Career Evolution

6/2008 – Present

D & B Management Strategies, LLC – Princeton, NJ/Charlotte, NC

Dir. - Program Management – PMO and Shared Services

Providing Program, Project and Portfolio Management for PMOs and Operations, consulting services addressing enterprise PMO solutions for Credit Suisse, Dow Jones/News Corp, NYK Global Logistics, Teradata, and IBM, and onsite professional services project and program management consulting services for their clients. Big data, digital on demand,, Omni Channel, and beyond.

Engaged with multiple clients on full assessment of all current projects, execution of project and program plans, leading and executing the product and program rollout, including systems maintenance, upgrades, and legacy systems phase-out/sunset with new systems integration planning, according to deadlines and within budget. Lead and mentor the entire global staff. Responsible for establishing and leading PMOs project/program management teams with to both PMI/PMP and AGILE methodologies.

Highlights: Established IT eCommerce and Business PMOs for a UK based, world-wide media corporation.

Executed on new digital media and marketing business initiatives, led and mentoring the new PMO teams. Collaborated with the embedded USA based technical leads and vendor experts to bring together C-Level stakeholders, understanding their strategic business needs, applying advanced big data technology to attain the goals set forward by the leadership into a unified strategic outcome. Led the initiatives e-commerce portal, merging marketing and branding and marketplace technology for WSJ.com, Barons Online, Market Watch, and WSJ Wines publications and marketplaces, and establishing the first monetized social media “community” network worldwide. Additionally, provided the addition of a unified web based chat, and text cell based responses for a state of the art call center. Integrated and consolidated email, voicemail, instant messaging, and mobile applications.

2/2015 – 7/2015

Garretson Resolution Group - TekSystems, Inc., Charlotte, NC Office (short term contract)

Director of Program Management and Shared Services

Recruited to standardize PM methodologies and processes, as well as lead a team of Project Managers, Business Analysts, and an onshore-offshore Test team. Primary goals, provide extensive PM/PMO strategies to standardize (the PMO Framework) the templates, a SDLC delivery model of IT development as well as managing large, business critical projects.

Primary role for the TPMO and Share Services is to grow the PMO/PM team as expected growth within the IT Enterprise team with additional headcount over the next 12 months. Moving from an Ad-Hoc into an Agile-esk custom IT development team for Mass Tort legal services lien resolution cases. Introduced new PMO framework for project execution. Introduced a new Dev SDLC for Business Unit software development. Chair of the Executive Steering Committee with all new services and projects in the enterprise IT development office, engaged in new Data Strategy Governance including process development, policies and standards along with planning and executing rollout strategy, and overall education.

Oversite of all new data requirements as well as leading and directing all IT internal development, as well as external resources to execute small to large-scale implementations, ApDev, as well as the IT onshore and offshore testing group

Continued

6/2012 – 10/2012

Credit Suisse - NYC Office 11 Madison Ave Office

Program Manager/ Business Analyst - ePMO

Responsible for both the BA role, assessing the operational efficiency and use internally for the distributed audio/video services (450 end-to-end Video Conferencing system points in 245 locations worldwide), and as Program Manager to transform siloed travel data for a 4 year period, to an operational data store designed to scale globally and handle a wide variety of data types.

The scope of the challenge extended into non-Credit-Suisse teleconferencing locations via new bridging technologies that required extensive COT software customization, testing and training, as well as providing detailed guidance for designing and administering the necessary processes that support integration.

Strategic analysis and planning in both IT/Telecom/VC/Video and corporate-wide cost reduction provided for the first time, consistent business cost analysis across the enterprise for accurate travel and teleconferencing utilization, ultimately able to influence personnel to reduce dependency on extensive and expensive hotel, airline, rail and ground based travel for client and non-client meetings engagement via HD Teleconferencing

5/2008 – 11/2008

Dow Jones Company (News Corp) TekSystems, Inc., - Princeton, NJ & New York City, NY

Consulting Program Director

Established the IT eCommerce and Business PMO within a UK based, world-wide media corporation. Executed on new digital business initiatives, lead BA change analysis and onboarding the C-Level stakeholders and collaborating with the embedded USA based technical leads and vendor experts to bring together business needs and software technology goals into a unified strategic outcome for WSJ.com. Led the initiatives for merging branding and technology for WSJ.Com and for establishing the first monetized social media “community” network worldwide.

Additionally, provided the addition of a unified web based chat, and text cell based responses for a state of the art call center. Integrated and consolidated email, voicemail, instant messaging, and mobile applications.

Responsible for establishing and leading an internal 5-person PMO project/program management team, full oversight for the entire global teams, executive project assistant, Principal Technical Architect and 5 outsourced project managers (RazorFish and TATA). 25% reduction in call center overhear and 30% improved utilization of web based chat systems. Budget $135 million, with $35 million reserved for hardware investment, budgeted on target and at planned burn rate. Target of 500 million in new sales via ecommerce web services in three months achieved in half of the time planned to execute. Instrumental in the project planning and execution for the retirement of multiple AS 400 legacy systems in 4 locations with an Oracle BRM Financial back-end for billing.

CRM and utilizing an ATG platform for the combined look and feel for the “shop and buy” retail e-comm experience and a self-service customer experience for the EComm platform for WSJ.com, Wall Street Journal print edition, Barron’s Online and MarketWatch online.

Created a unified hybrid use of PMI/PEMBOK, Agile SCRUM, and CA Clarity, and SAP (ASP) methodologies with SDLC emphasis, with high quality PMO industry standards. Deployed Microsoft Project Server and SharePoint to manage the corporate product initiatives portfolio dashboard. Achieved all goals outlined by the Leadership Team and directed internal resources as well as external resources and vendors to execute large-scale implementations of all new digital platforms, (iPhone, iPad, Tablets, Android, and all new mobile technologies as they emerge.)

Continued

2/2007 – 6/2008

HotExpresso, LLC Princeton, NJ

Director of Professional Services - PMO

As Sr. Program Manager, directed and managed the Program Management Office (PMO) with the professional services group. Provided both Program and Project management with a team of 25, including project managers, web developers, technical IT Managers, Business Analysts, and software team leads.

Led developers and producers with direct or “dotted line” oversight for all media, and digital projects. Championed new development with a matrix'd, cross-functional team of designers, web application, coders, SAP, Teradata, Cisco, BT, ATG, Oracle DB implementations, ensuring consistency as well as on-time, on-budget assignments.

Created a unified hybrid use of PMI/PEMBOK, and Agile SCRUM, SDLC methodologies through improved PMO leadership, mentoring, training and portfolio management efforts, greatly improved on-time, on budget, project performance, up from 60% to greater than 90%, with results achieved in the first 6 months. Deployed Microsoft Project Server and SharePoint to manage the corporate product initiatives portfolio dashboard.

Achieved all goals outlined by the Client Leadership Teams and directed internal and external resources, as well as vendors, to execute large-scale implementations.

5/2006 – 2/2007

Systech International - Cranbury, NJ

Director of Professional Services - PMO

In this executive role, provided both strategic business analytics and strategic corporate guidance for changing a failing Professional Services Group into a true Portfolio Managed - Program Management Office (PMO) with succession plan to become director of the Professional Services Group. Began building a new Program Management Office within Business Operations.

During re-organization phase, directed and managed the multi-million dollar portfolio of international projects/products (high-speed video camera vision systems and RFID/Serialized Product tracking software for the Pharmaceutical and beverage industries), providing a 35% improvement for on-time, on-budget performance.

Additionally, worked with SAP, SupplyScape, and 18 of the 20 largest pharmaceutical companies, and their selected OEMs on BA project of software technical requirements and the challenges of the clients ever changing needs. Led teams on FDA and State ePedigree requirements as part of the over-all supply chain management improvement initiative. Created a unified PMO, and creating a Change Management Board. Through improved PMO leadership, mentoring, training and portfolio management efforts, greatly improved on-time, on budget, project performance, achieving all goals outlined by the Client Leadership Teams Led and directed internal and external resources, as well as vendors, to execute small to large-scale implementations.

Continued

3/2006 – 7-2006

NYK, Inc. – Secaucus, NJ - Technisource (Short-term contract)

Sr. Project/Program Manager - PMO, NYK, Inc.

This was a short-term contract, as a consulting Program Manager assigned to manage an SAP, 20-person team of Project Managers and 15 technical leads assigned for localization of the custom Roll-on/Roll-off (RORO) shipping/ transportation operations software.

Development teams were made up of 35 software developers onshore and a 25-person team offshore, all involved in the retirement of a legacy data warehouse and billing systems based on multiple AS 400 platforms in 112 countries. Led team of 60 to create a unified data warehouse, reworking the custom software (OSCAR) for financial (FIN) and billing modules - bridging it to a new SAP system. Created a worldwide Change Management Board (112 countries) and directed internal and external resources, as well as vendors, to execute a worldwide, large-scale program of projects

5/2004 – 2/2006

ACT, Inc. - Iowa City, IA

Sr. Technical Project Manager – PMO

As Sr. Project managed a 3.5 million dollar portfolio of enterprise wide PMO efforts, leading product delivery, programs and projects. Challenged to an aggressive schedule of commercial readiness in Europe, delivered multiple projects ahead of schedule, under budget, the first new products into Spain, France and Germany with localization to be accelerated into additional European markets. Led team of 110 to create a unified ESL – WorkKeys product in Europe, and Asia. Member of the Change Management Board. Led and directed internal and external (TATA USA and India) resources, as well as vendors, to execute a worldwide, large-scale program of projects for ACT, SAT, and The College Board.)

2/2002 – 5/2004

108 NORTH CORPORATION, Inc. - Cedar Rapids, IA

V.P Managing Partner, GM in Charge of Operations, Executive Chef

Post 9/11, I assumed the leadership role with a family owned 1.3 million dollar micro-brewery and restaurant that was seriously affected by the Post 9/11 economy. Focused on revitalizing the operations and improving cash flow and customer satisfaction. My personal interest was sold to other family members in April 2004 to return to IT/IS management career.

2-2000 – 1/2002

ROCKWELL COLLINS, Government Systems - Cedar Rapids, IA

Sr. Principal Programs Manager – PMO

Recruited in 2000 by a top aerospace leader to focus on developing new business PMO efforts for domestic and international commercial product lines. Responsible for development of PMO business plan, executive briefings, contract negotiations, multi-functional team leadership, program oversight and rapid development and program/project execution. Managed a multi-million dollar budget.

Continued

Additionally, the PMO teams were challenged to an aggressive schedule of commercial readiness, adding an estimated $40 million in growth in 2001 to $250 million estimated total by 2008. Program/Project managed the teams launching the newest generation of products for the military/DoD/MoD. Implemented an accelerated hardware and software release through improved transitional procedures in SAP. Estimated $40 million in growth in 2001 to $250 million estimated total by 2008 launching the newest generation of products for the military/DoD/MoD. Led and directed internal and external resources, as well as vendors, to execute a worldwide, large-scale program of projects

E-Business Enterprise (IT/IS) Applications – ePMO – Promoted 2/2001 to next role at Rockwell

Sr. Program Manager

Sr. Program Manager and Senior PM Consultant, brought in to set up a new IT PMO for a multi-million dollar product portfolio of B2B e-business enterprise-wide initiatives. Primary focus on development and implementation of .XML based documentation solutions for web, CD-ROM, print and web-based products.

Led a new, web-based supply chain procurement system interfaced with SAP. The low cost interface met the new “just-in-time” supply chain management of supplier orders. This effort drastically reduced the large volume of raw materials and sub-components required to be on-site inventory, freeing up valuable manufacturing floor space and providing a lean manufacturing system. Led and developed the implementation of the new, low cost web-based collaboration tool, launching the newest generation of products. Met and exceeded the new “just-in-time” supply chain management methodology for reduction in warehouse space.

5/1998 – 2/2000

MOTIENT - (f.k.a. American Mobile Satellite Corp. Inc. - XM Radio) Reston, VA - Cedar Rapids, IA

Sr. Program/Product Manager – Satellite, Terrestrial and Aerospace Development

PM in charge of a four million dollar next-generation multi-mode terrestrial and satellite communication systems. Partnered with Research-In-Motion (RIM) and Vistar of Canada (now TransCore), Hughes and Boeing Aerospace, was the program/project manager for the international joint venture in charge of overseeing the development of RF and Satellite hardware and software for 2 way and one way communications systems, and the creation of a Next-Gen Sat-Terrestrial communications systems.

Implemented a new PMO, with strict PMI-PMBOK methodologies throughout the entire enterprise systems development departments. Program Director in Charge of new satellite development for spin off of AMSC, XM Radio. Hughes and Boeing Aerospace were vendors. Led programs and teams for the build, launch and deployment of two geosynchronous satellites for XM Radio, as well as integration with the land earth stations in Falls Church, Reston, VA and Harlingen, TX and 50 audio studios at the Falls Church Headquarters.

Education & Credentials

George Washington Sr. HS Cedar Rapids, IA Diploma GPA 3.58

Certified – MS Project Server 2002, 2007, 2010

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