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Customer Service

Location:
Covina, CA, 91722
Posted:
May 16, 2021

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Original resume on Jobvertise

Resume:

Adella Hernandez

***** ******** *****, ******, **. 91722 - 909-***-**** - acu2lr@r.postjobfree.com

Objective: To obtain a position where my education, skills, and experience will be effectively utilized and offer

me the opportunity to learn new skills as well as the prospect to grow with the company.

Education

ITT Technical Institute - San Dimas, CA Graduate December 2015-GPA 3.87

Bachelors of Science in Project Management and Administration

Associates of Science Degree in Business Management Graduate March 2014-GPA 3.61

Highpoints

Microsoft Office proficiency Time management

Excel spreadsheets Dedicated team player

Meticulous attention to detail Project Management Tools and Techniques

Self-directed Project Quality Management Procurement

Accomplishments

Increased office organization by developing more efficient filing systems and customer database protocols.

Perfect attendance all through college, and earned Valedictorian.

Work Experience

Pier 1 Imports Montclair, CA November 1999 to Present

Sales Associate

Provide excellent customer service. Design and decorate of individualized residential and commercial spaces.

General office duties to include, price auditing, completing online and phone orders, checking and updating

inventory, creating visual displays for merchandise sets, including use of visual schematics. Provide team

leadership, and new hire mentoring.

ITT Technical Institute San Dimas, CA May 2013 to December 2015

Office Assistant

Assist the Career Services Department in organizing, maintaining, and auditing files to ensure compliance.

Assist with Career fair planning and set-up. Contacting students and updating status. Use of general office

equipment such as phones, copy machines, fax machines, computers. Use Microsoft Office Suite on a daily

basis to create student correspondence, create and maintain student database.

E.W. Smith Chemical Chino, CA May 2004 to October 2007

Office Assistant

Responsible for managing office operation of ten employees and directing all incoming calls. Performed clerical

tasks and efficient prioritization of activities. Process and deposit incoming checks and accounting for customer

balances. Organized and maintained filing system, also receiving and shipping sensitive hazardous materials out

of state with accurate Material Safety Data Sheets and following OSHA and Federal shipping guidelines.



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