Customer Service Sales
Resume:
BODE OYENUGA
Windsor, ON N*G 3E3
Cell: 519-***-****
Home: 519-***-****
Email: ***********@*****.***
Objective: To become a valued member of an IT support team, providing management for both computer software and hardware as a Computer/Network Technician.
Profile Summary
Computer Systems Network Technician.
Knowledge in Information Systems and Administration.
Organized, highly motivated and detailed problem solver.
Versatile, ability to multi-task and adapt well to all situations
Excellent communication skills demonstrated by ability to work with people of diverse backgrounds and disabilities.
Remarkable knowledge of customer service and experience in sales
Well organized, detail oriented, energetic and efficient individual
Proficient with technology and various computer programs (Word, Excel, PowerPoint, Photoshop)
Profound ability to read, count, and write to accurately complete all documentation and operate all equipment necessary to perform the job
Education
St. Clair College Jan/2013 – Present
Program: Computer Systems Networking
Vast knowledge of working with computers and electronics.
Able to set up different computer networks for different operating systems.
Ability to provide system administration and network management.
Able to provide customers or end user with information and support related to a companies or institution's products and services through completion of the Help Desk Course.
Sessions College Nov/2014 – Present
Program: Web & Graphic Design
Knowledge in website design.
Ability to work with Photoshop for creation of logos and designs.
Job Experience
Best Buy Canada (IT/Connected Solutions Specialist) Nov/2015 – Jan/2016
Responding to customer concerns, support and assisting of achievement of store and department customer care and sales goals by promoting, emphasizing and demonstrating skills in selling products.
Passing correct information about computers and other electronics to consumers who are passionate about technology.
Rapidly establishing a good working relationship with customers and other professionals
Testing and evaluating new technology
Use of the cash register for finalizing customer purchases.
St. Clair College Computer Systems Networking Project: Jan/2015 – Apr/2015
Abstergo Industries: Project Management
Responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of the project.
Time, Cost, and Budget Estimations
Project Analysis & Documentation
Taking and completing the given projects with success through passion and great teamwork.
Sutherland Global Services (Customer Support Specialist) Nov/2015 – Jan/2016
Contacted and resolved customer problems with food orders.
Supporting the Postmates food couriers, with successful deliveries of food orders.
Tackling escalated failed deliveries that go over the one hour mark; dealing with very upset customers.
JYSK: Sales Associate Jan/2014 – Nov/2015
Promotion of merchandise to increase sales.
Developing and maintain positive relationships with customers.
Provision of excellent customer service.
Training Certificates
CPR and First Aid Certification – By Perri-med
Smart Serve Certification
Availability
Monday
Anytime
Tuesday
Anytime
Wednesday
Anytime
Thursday
Anytime
Friday
Anytime
Saturday
Anytime
Contact this candidate