Customer Service Office

Dyanne D. Wendling

*** ******** ******, ******* ******, IA 51503 402-***-**** **.********@*****.***

Summary:

Background in office management, personal assistant, bookkeeping, payroll and training. Strong problem solving and analytical abilities, with the skills to prioritize and multi-task. Results driven. Highly organized. Strong customer service and relationship building skills. Detail oriented. Budget conscience.

Professional Experience:

Office Manager/Personal Assistant to Managing Partner

Sherrets Bruno & Vogt LLC 03/2011 – Present

Make all personal/business travel arrangements and maintain travel funds

Maintain office and managing partner’s personal calendars

Saved office funds by bundling services, negotiating lower contracts, finding alternative sources

Supervise/hire 3 clerical staff and 4 law clerks

Order all office supplies

Oversee Accounts Payable and verify bookkeeper’s accuracy

Maintain/update managing partner’s personal financial statements/annuities/trusts

Figure Generation and Productivity bonuses for attorneys

Worked with IT to establish remote access for attorneys and select staff

Prepare personal correspondence for managing partner

Maintain corporate documents for multiple entities

Review multiple credit cards for accuracy and have detected fraud charges

Bookkeeper

AF Bookkeeping 07/2010 – 12/2010

Payroll for multistate construction company and detailed journaling in QuickBooks

Created and distributed daily Accounts Receivable reports to location management

Designed a tracking system for per diem expense and payments

Track garnishments/medical/dental premium payments

Respond to unemployment claims

Financial Assistant

St. Albert Catholic Schools 05/2005 – 05/2009

Responsible for all Accounts Payable and Accounts Receivable

Payroll for 100+ employees and detailed journaling in QuickBooks

Update and maintain personnel records

Designed an approval system for purchase orders and invoices

Distributed monthly disbursement reports to management

Established relationship with vendors resulting in lines of credit

Developed a detailed and well-organized filing system

Made travel arrangements for staff/coaches/students

Skills:

Microsoft Office Suite, QuickBooks, 10 key, 45 wpm, ADP payroll

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