Administrative Assistant Customer Service

Renita Wilcox

**** ******** ** *** **,Morrow Ga *0260

T: 678*937*3970

E:************@*****.***

RW

Objective

To acquire a position that will allow me to enhance my knowledge, experiences as a Administrative Assistant, in a place where there will be room for advancement and growth

Skills

●Medical Front Office Procedures

●ICD-9 and CPT Coding

●Microsoft Word Applications

●High attention to detail with high level of accuracy

●Excellent interpersonal and communication skills

●HIPAA Compliant and OSHA Compliant

●Open/Closing Procedures

Experience

Business Office Clerk, Pars Cars Morrow, GA

Jan 2014-Present

Pulling customers credit, verifying valid driver license, processing new customer accounts, receiving multiple money methods, Entering new deals in the database, verifying interest rates, establish a monthly payments, processing tag and title applications, Contract the customer into new vehicle

Teller, Cash N Go College Park. GA

Sept 2011-July 2013

Opened new customer accounts, processed cash withdrawals. Examined checks for identification and endorsement. Entered member transaction data into the online banking software. Supplied tellers with coin and currency as needed. Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service, also trained new employees on cash drawer operation.

Front Desk Clerk, Choice Hotels Atlanta, GA

July 2008-July 2011

Processed guest payments for all charges with multiple money methods. greeted and registered guests and issued room keys, in a courteous and professional manner. Answered all department calls within two rings, using correct salutations and telephone etiquette. Prepared reports for all departments.

Front Office Clerk, Just for Women Riverdale, GA

Mar 2004-Oct 2007

Answered Multiple-Line Phones,Checked In/Out Patients, Verified Insurance, Updated/Created Charts, Scheduled Appointments, Collected Copays/Balances, Pulled/ Filed Charts, Took/Retrieved Messages, Maintain Filing systems, Medical Records, Scheduled Outpatient Procedures, Assist Patients

Georgia Medical Institute/ Administrative Assistant Southside Rheumatology/ Internal Medicine (Externship Site)- 2004

Organized,Updated, and maintained over 200 patient charts. Recorded patients

medical history, vital statistics, test results in medical records, schedule patient appointments. Completed registration quickly and cordially for all new patients. provided administrative support for two physicians.

Available upon request

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