Office Front

JULIE PEEK

***** ******** ****. *** *******, CA *0034 T: 310-***-****

Email: **********@*****.***

SUMMARY

Resourceful, reliable problem-solver

Diplomatic change agent

Thrives in a fast-paced, high-pressure environment

Craft designer, Etsy entrepreneur

Lived abroad, travelled globally for 7 years

ACCOMPLISHMENTS

Three seamlessly successful office relocations within a 5-year period

Consistently stayed on or under budget with all purchases and services

Maintained a positive office culture environment. PR Week announced company to be one of the best companies to work for in 2014

Records reflect desire to contribute above and beyond

Maintained a calm and professional demeanor during 911 crisis

OFFICE MANAGER/RECEPTIONIST/TEAM ASSISTANT 2005 - 2015

Porter Novelli

Managed 3 offices (Los Angeles, Irvine, San Diego) of a global public relations firm whose clients include McDonald’s, the California Almond Board, and Uncle Bens. Provided administrative support to the managing director and 25 staff across three offices.

Front Office

Greeted clients and coordinated logistics for all office visitors, including catering and meeting room schedule.

Answered calls to main office line and established voicemail scripts.

Back Office

Coordinated with Global Facilities Team on 3 office relocations over 5-year period; developed “What to Know” guides for the area after each move.

Maintained office efficiency e.g., scheduled conference rooms, managed inventory, obtained parking permits.

Prepared purchase orders for office supplies and equipment.

Conducted monthly recoveries for Accounting.

Managed in-house and offsite records storage.

Provided research support for new business needs.

IT Partner

Designed and maintained local corporate microsite.

Served as primary contact for IT and building facilities team.

Arranged technology updates for phones, computers, multifunctional copier/fax/printer and Smartboard.

Championed new technology e.g., Smartboard.

Reviewed equipment leases and advised IT Supervisor whether to renew or terminate.

Human Resource Partner

Arranged candidate interview and testing.

Onboarded new hires (orientation, policies, procedures, equipment training).

Processed payroll paperwork to ensure timely payment.

Tracked employee attendance, vacation, sick time.

Trained employees on emergency evacuation policies and procedures; ran fire and earthquake action plans and drills.

Kept business continuity plan updated.

Meeting/Event Planner

Organized offsite meetings and events for staff and clients.

Account Support

Supported McDonald’s Account Team:

Fielded requests and scheduled appearances for Ronald McDonald.

Managed payments to recipients of McDonald’s scholarships and Ronald McDonald House Charities of Southern California grants, ensuring receipt of funds, processing check requests, and distributing payments to recipients.

Supported all account teams by conducting research, scheduling meetings and handling shipping/printing logistics.

FRONT DESK COORDINATOR 2004 - 2005

Robert Half, Los Angeles

Managed front office of an international staffing service with multiple divisions.

Triaged and prepared candidates for preinterview testing.

Updated database for each division.

Ordered interview materials; maintained lobby, interview and testing rooms.

TECHNOLOGY

Microsoft Office Suite, Lotus Notes, Proprietary Database

Designed and maintain website www.etsy.com/shop/papeeyay

PC, Mac, Smartboard, Avaya phone system, Android smartphone

SOCIAL MEDIA

Facebook, Instagram, Pinterest, Twitter

LANGUAGE

Fluent in French

Learning Spanish and Japanese

EDUCATION

University of Winnipeg, Canada

PERSONAL INTERESTS

Museum Volunteer (Craft and Folk Art Museum)

Etsy Team Leader

DYI & Craft Instructor

Innovative chef

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