Customer Service Technical Support

CARLA HORTINELA

Pedrosa Village, Alijis

Bacolod City, Negros Occidental

**************@*****.***

092********

OBJECTIVE: To obtain a position that will enable me to use my organizational skills, educational background, and ability to work well with people.

PERSONAL INFORMATION

Age: 22 Citizenship: Filipino

Height: 5’3 Civil Status: Single

Weight: 100 lbs

EDUCATIONTertiary La Consolacion College Bacolod

Bachelor of Science in Accounting Technology 2010-2015

SKILLS

Excellent communication skills

Able to understand and practice “listen-first” policy

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.

Enjoy working with people

Perform tasks in the fastest and simplest ways that they can be done

Document and Time Management

Advance skills in MS Word, Excel, and PowerPoint

Basic knowledge of MS Access, SAP and Visual Basics

WORK EXPERIENCE

Intern Elmar S. Salgado Accounting Firm Summer 2013

Accepted checks or cash as form of payment from the clients

Verified the equality of payment of the clients to the amount in their ITR

Processed payments and deposits and delivered it to the bank

Efficiently computed and recorded the total amount of payments

Organized the records and files of each clients

Customer Service Associate (Time Warner Cable) Convergys June 30, 2015 - December 26, 2015

Cable Technical Support

Basic internet and phone support

Payment, Sales and Billing explanation

Contact this candidate